CIO ANZ Live Series - July Edition 2022

Overview

The War on Talent is real so is remaining technologically advanced and all organisations need to understand how to compete, as well as retaining and up-skilling existing workforce to drive competitive advantage. Join this months edition to understand and gain key insights into:

Technology as an enabler: experience for your customers, ease and flexibility for your employees

Innovation at the center of what we do in IT whilst leveraging the opportunity of automation

Realigning and defining your talent strategy and what success means for your teams when it comes to IT success.

What to expect

• Live Interactions 1:1
• Virtual Attendees 200+
• Sessions 6+
• Speakers 5+

What we will cover

• Innovation & Automation Innovation at the center of what we do in IT whilst leveraging the opportunity of automation.
• Technology as an Enabler experience for your customers, ease and flexibility for your employees
• IT Culture A strong and robust IT culture will not only attract talent but assist in keeping existing teams happy and motivated.
• Utilising Competitive Advantage What sets your organisation apart and can offer unique competitive advantages

Agenda

• 8:30 am Taking Control of Your Data Consumption Spend Without Killing Your Innovation(Plenary) In the session we will be exploring how to take control of your consumption costs when your data requirements are running 24/7, how you can continue to inno vate without the need to ask for more budget and how to design a foundation for data and analytics with healthy data that delivers your business outcomes.
• 8:50 am Evolve - How to Achieve Your Goals for Long Term Success(Plenary) Join global sales coach and leader Ryan Tuckwood (SWISH Co-Founder and CEO) as he takes us on a dynamic, inter-active session on goals setting for leaders as we head into 2022. Without goals, we have no clear direction, Ryan will help to transform your mindset and help you develop both personally and professionally. This session will focus on: Habits and behaviours Infinite goal setting How to increase your productivity / your teams productivity
• 9:10 am Scaling AI Without Crashing: Secure Your AI Lifecycle and Scale Up at Speed(Plenary) Many companies see the opportunity in AI to radically change the way they do business and speed up their digital transformation. Whether it’s to improve customer experience and reduce customer churn, accelerate innovation or optimize productivity of financial flows, or reduce costs through predictive analytics. After focusing resources on their AI practice, organisations are pushing their models out of the sandbox and serving them at scale so that they can start realising the ROI. However, it is not that simple and companies continue to face many challenges. Numerous government agencies and enterprise customers have deployed their models two to three years ago, but have not retrained the models using the latest data since then. That’s not even counting the many models in sandboxes failing to go live in production. The question is therefore, how to secure your AI lifecycle and scale up at speed? Join this session to learn more about: What are the challenges & limitations with AI industrialization? What are the ingredients to correct the flaws, secure your AI launch and scale the use of AI across the business? How to create resilient AI-driven assets to maximize impact?
• 9:30 am Overcoming the War on Talent, and Developing a Workforce for the Future(Plenary) The way we work, recruit and retain talent has shifted drastically in the past 2 years; individuals are not just looking for financial gain, they want more. They want to work with companies that align to their values, and that is clearly and accurately demonstrated. Join this session to understand: The current landscape – workforce and flexibility Standing out – ways to attract, recruit and retain talent of the future Creating a path for developing the right team – are you diversity focused
• 9:50 am Morning Tea & Networking Break(Plenary)
• 10:20 am Benchmark Your Third-party Sensitive Content Communications Maturity Level(Plenary) Digital transformation is accelerating sharing and transfer of sensitive content to third parties across all industry sectors. Nearly all of this data is regulated and protected by governmental and industry standards. In addition to a cyber-threat landscape that is growing in complexity and maliciousness, maturity of governance and security tracking and controls directly translates into risk. This presentation explores key findings from a new cross-industry global survey focused on third-party sensitive content communications and spells out key takeaways that will help attendees improve their risk posture as it relates to compliance and security.
• 10:40 am Fundamentals to Adapting your Operating Model for Disruptive Technologies and Trends(Plenary) Changing your operating model is very often more difficult than expected. As organisations seek to change in response to drivers such as Digital Transformation, Cloud and DevOps, their results are often less than desired. Join this session to understand the fundamentals of redesigning an operating model and the requirements for successful implementations. This session is applicable if you're seeking to build a new team or architecting your entire organisation. What is an operating model, and why clarity is important A standardised approach to design and implementation Key challenges and tips for achieving success
• 11:00 am Managing Multi-Cloud Deployments for Policy Enforcement and Compliance(Plenary) Organizations are facing increasing complexities of managing secure multi-cloud deployments and decentralizing risks, securing sensitive data, while centralizing visibility for compliance. A Unified framework for security and compliance including centralized authentication, authorization, and audit control is needed to reduce both risk and operational overhead. Hear from Wayne Lewandowski, Global VP of the Multi Cloud Center of Excellence, as he shares how securing enterprise data and virtual workloads, automating compliance, and preventing misconfigurations can position your organization to be positioned against malicious and negligent actions in your virtual and container infrastructure.
• 11:20 am Journals from the trenches: The War on talent(Plenary) Like a dystopian sci fi novel, the perfect pandemic pair of ransomware and covid stoked the fire on civil unrest and organised crime, closed borders restricted the flow of augmented talent. With a backdrop of geopolitical tension, an already challenged talent shortage became stretched like the Australian flag left half mask in a super cyclone! In our talk, Tim Dillon from NCC Group will share their successes from the trenches of the talent tempest that continues to rage.
• 11:40 am Lunch & Networking Break(Plenary)
• 0:40 pm Building an Actionable and Strategic IT Framework(Plenary) “Embrace early collaboration, develop your strategy and plan your delivery” – how we got buy in at all levels through third party Cyber and BCP assessments and build an actionable IT strategic framework that aligned with the Business’s overall direction “Environment and platform selection” - Let the data and your strategic framework guide your decisions. “Solution and Software Development – don’t Stray from the path, power walk down it.” - Know the roadmap of your SaaS products and match where possible. Some of the Key Takeaways as Ben shares the following: Use front end studies to drive early collaboration at all levels of the business, develop your strategy and plan your delivery. Expect initial cloud cost to be high but value to the business, specifically to your team, to be significantly higher. Refactor and reduce costs once your environment is stable and the data validates the changes. Try to keep your Saas solutions as out of the box as possible, but if you do need to change them, stick close to the vendors path, the team will follow.
• 1:00 pm Knowledge Graphs - The Secret Ingredient CIOs Are Using to Accelerate Cloud Transformation Through to Employee Engagement(Plenary) The war for talent, and digital transformation, are both a huge focus for CIOs today. 86% of Australian CIOs noted in a recent survey the need to acquire and retain top talent as the skills shortage continues. Engaging employees and providing career pathways is key to retention. Meanwhile CIOs must continue to manage the complex migration of IT estates to the cloud, requiring a deep understanding of the network dependencies to prevent outages. Knowledge Graphs built on Neo4j offer a complete view of their business in near real-time, making sense of vast amounts of data - from IT network performance to employee skills catalogues. The resulting Knowledge Graphs enable CIOs and their teams to make faster decisions, automate processes, and retain top talent.
• 1:20 pm The Shift in Modernising Endpoint Protection(Plenary) Cyber Security – The shift of focus from protecting the edge and data centre to the increasing requirement to protect the endpoint in a rapidly growing and evolving work environment & culture. CISOs need to arm teams with the right tools for a holistic approach to Zero Trust Access, from endpoint security to network access control. The threat landscape continues to evolve as malicious actors quickly adapt to the changing environment and are finding new ways to exploit vulnerabilities. It is now more critical than ever to protect your workforce at the endpoint no matter where you are. Join us in this session as Mat showcases if we are prepared for accelerated digitisation in the next three to five years. Are we looking far enough to understand how today’s technology investments will have cybersecurity implications in the future? Why investing in technology to protect the endpoint is so vital to Enterprises and how to drive ownership from the executive Data Loss prevention techniques and what to consider when thinking of this strategically The end-user and the role they play, how to engage, drive awareness and change mindsets
• 1:40 pm How to Deal with a Massive Growth Period and Mature Your Process(Plenary) How often do we come across the question, “ How do you scale the number of employees and process knowledge? ”. One could argue that there’s no wrong answer. But how well thought through is the answer to the above question, would define not only the organisational success of a company with their Information, but it also would be your key ingredient for extracting the true value of your information technology culture, retention and ultimately attraction. And considering the need for this clarity, we get together with, Tim Wilson to discuss the role of information technology and what goes into becoming the mastering of your own domain. So, join us for an exciting session as we dive into a step-by-step guide into: Defining the “why” and not the “what” of what we do, from the top to the individual business units The importance of your mindset when you set out for transformation Understanding the power of flexibility and the impact on your teams and ultimately your customer
• 2:00 pm Afternoon Tea & Networking Break(Plenary)
• 2:30 pm Evolve: Finding Your Brand True North(Plenary) In an overwhelming world, leaders need to find a way to stand out from the crowd. By Finding Your Brand True North you can have the confidence to naturally attract the right customers to your business and the right people to your team. The brand navigator, Lauren Clemett shares how brands magnetise attention and how you can use the science of neurobranding to lead with purpose, direction and meaning.
• 2:50 pm The Era of Connected Intelligence - Syniti(Plenary) Early graph innovators have already pioneered the most popular use cases – fraud detection, personalisation, customer 360, knowledge graphs, network management, and more.Building upon their efforts, the next generation of graph thinkers are engineering the future of artificial intelligence and machine learning, Join this session to explore: How graph data platform provide the latest in connected data capabilities Ability to scale to 1.2 trillion relationships with lightning fast processing speeds The power to enable your enterprise to cater for the needs and demands of today's digitally transformed world.
• 3:10 pm Evolve: Riding the Wave of Change through Human Leadership(Plenary) We operate in an increasingly volatile and ever-changing world. For Leadership to be transformative we must learn to ride the waves of change, rather than resist them. Through a Human Leadership approach we can harness the power of our greatest assets, our human beings, and move business forward sustainably without sacrificing people in our pursuit of profit. Join this session to unlock: Change is inevitable, how we respond to change is our choice. By focusing on meeting the needs of our Human Beings first, we ensure they're committed and on the journey with us while we ride the waves of change. The Organisational and individual benefits of Human Leadership.
• 3:30 pm Carrying Out a Successful Cloud Transformation Journey in a Fast Paced, Disjointed Environment(Plenary) What’s your best move when carrying out a transformation journey in an organisation where the culture is not set up for that journey? Often we find ourselves in environments where the infrastructure is hand touched and not repeatable and therefore not an easy task to take over. On top of that the culture is a problem too and lack of trust across teams which leads to blame, job insecurity and high turn-over. During this session we take a closer look at how Dye & Durham have turned a ship in successfully going through this journey despite the odds when it comes to culture, adaptability , the silo based environment that they were in prior. Join us as we get together with David Hobley to discuss: Transformation in conjunction with culture change : moving from silo based teams to a unified approach Right-sizing product delivery teams based on BA & QA skills Understanding & navigating your path to automation

Speakers

• Tim Wilson · Head of Product Technology, Entain Over 10 years of experience building and managing teams and proven ability to continuously improve team operations to develop a high performing culture. Passionate about technology with extensive experience in agile environments and working on high profile web applications that are subject to dynamic loads. Experience in advocating software best practices having established devOps culture at Compare the Market, introduced QA processes, and implemented monitoring to improve up-time and performance. Background in augmenting delivery processes having implemented agile and basecamp shape-up to address challenges. High emotional intelligence and ability to build strong relationships in teams and throughout the organisation. Ability to communicate and advocate highly technical concepts to senior executives. Extensive experience in cross functional collaboration. History of leading and delivering, on time and on budget, flagship cross functional projects.
• Ian Jones · Managing Director and CIO, Yakgarra Services, Yakgarra Services I’m a pragmatic senior executive ICT leader and architect of digital transformations. My experiences include successfully leading teams through ICT & digital changes and service management projects. I want to make a difference in transforming static, bureaucratic technology functions into value-focused service delivery partners. I enjoy working with others to improve digital service delivery to non-technical organisations or broader communities. The Experiences section below outlines some of my selected achievements. I have designed and delivered IT service delivery improvements, including establishing new digital capabilities and reducing IT operating costs. I have been successful due to my working style that focuses on empathy, transparency, collaboration, continuous improvement and value delivery. I place significant importance on building collaborative, professional relationships to drive shared results.
• David Hobley · Chief Information Officer (CIO), Dye & Durham Australia Expert in the design, delivery and support of cost effective, high performance information technology, infrastructure and applications that address complex business problems. Extensive background in all aspects of project life cycle, from initial business case, through to implementation and support of IT software systems. Strong business acumen, focusing on business outcomes, ensuring growth, business operations, commercial and cultural needs are addressed and delivered. Core competencies include: Skilled in coaching and hiring high-performing teams. Proven history of building highly available/scalable Web sites and services. Demonstrated ability in implementing work-flow improvements to reduce costs and increase efficiency. Strong knowledge and experience of Agile approaches and methods. Strong focus on Metrics and Business Intelligence. Operational Management of the IT systems to ensure availability and performance. Expert in Web Application and Portal Development (both Open Source & Microsoft based stacks). Development and Implementation of IT Strategy tied to Business needs. Project & Programme Management. Prince2 Foundation & Practitioner certification. IT organisation and management re-engineering. IT process design and change. Vendor and Relationship Management.
• Mat Cantarella · Chief Information Officer (CIO), FKG Group I am a passionate people leader with a strong focus on building and leading high performing technology teams. My approach is to build trust and confidence within the team and stakeholders, which in my experience leads to the overall success of a project or technology implementation. With a technical background originally in IT Infrastructure and DevOps, my technical interest and focus have shifted to Cyber Security in recent years. I am experienced in delivering ISO27001:2013 certification, APRA CS234 & PCI compliance. I appreciate cyber risk and believe strategic technology and business governance alignment are paramount.
• Nadia Adelstein · Portfolio Manager, Factor A branding & events expert, with 10+ years experience in exponential marketing, Nadia thrives on bringing stories to life through creativity. Working overseas for 12 years on both agency and brand side, she has a unique approach to business strategy.
• Dr Marco Motta · Principal Data Analyst, Department of Transport and Main Roads - QLD Government A skilled leader in data analysis and visualisation, I have a strong track-record transforming the performance reporting culture of large organisations. I have successfully delivered large-scale, high-profile projects, including the development of interactive dashboards to monitor the performance of $5 billion of yearly infrastructure investment. With over a decade of experience in academia, government and the private sector, I use my background in philosophy and critical thinking to help organisations and clients identify, define, break-down and solve complex challenges. A natural communicator, I have extensive experience leading technical teams to translate complex information and data into actionable insights to support evidence-based decisions. I bring a unique mix of skills including data analytics (Alteryx, Excel, SQL) and visualisation (Tableau, PowerBI), behaviour change, project management (PRINCE 2®) and stakeholder engagement (IAP2 - Certificate in Engagement).
• Christopher Russell · Account Director, Strategic, Talend With more than a decade working in the technology sector, Christopher ensure data leaders can build a resilient and reliable flow of information across their organisations. Christopher have helped more than 50 companies move toward becoming fully data-driven organisations. His role is about understanding client needs and showing organizations how to progress on a journey toward better data health.
• Peter Philipp · General Manager, ANZ, Neo4j Peter brings more than 20 years' of technology and leadership experience, working with business and technology leaders on data-driven projects, from government agencies in Europe and Asia-Pacific, to several of the world's top 10 financial institutions. Prior to joining Neo4j, Peter held regional leadership positions with SAP, HP Autonomy and most recently as GM of Europe for Attivio, a Gartner Magic Quadrant leader for Insight Engines.
• Naomie Madden · APAC Recruitment Lead, Data & Analytics at EY Analytics (Asia-Pacific), Ernst & Young As the Data & Analytics APAC Recruitment Lead, I am responsible for the recruitment strategy and activity across the region which include Australia, New Zealand, ASEAN & Hong Kong. I lead a team of Recruitment Specialists and ensure we are delivering on business hiring needs and strategies for the future. I partner and collaborate closely with Partners & key stakeholders, and drive a number of initiatives to improve diversity, candidate experience and ensure quality hiring. I thrive in a fast-paced and complex environment; and am passionate about building relationships and rapport with both internal and external stakeholders. If we get the opportunity to work together you'll find my approach personable and pragmatic, with a commercial focus.
• Luke Houghton · Director Digital Transformation Cluster, Griffith University Dr Luke Houghton is a Senior Lecturer in the Department of Business Strategy and Innovation and member of the Institute for Integrated and Intelligent Systems. Luke is actively engaged in research in management problem solving with over 30 publications in this field. His research follows three key streams. The first stream looks at how framing and sensemaking influence problem solving in messy management environments. The second stream is the feral information systems project which looks at the social, technical and organisation impacts of work-arounds. The third stream involves a study of communities of practice and technology use as well as the practices of blended learning in higher education contexts. His main passion is thinking about how cognitive models (thinking patterns) effect the way we solve problems and make decisions.
• Humberto Jimenez Martinez · Health Analytics, PwC I'm Humberto a Sr. Consultant in Health Analytics who is passionate about technology and its usage to solve important problems. Over the last 7 years, I have established a career in management consulting & data analytics. My expertise includes project management, process re-design, and the integration of new technologies (e.g. robotic process automation, data analytics & visualization) to create digital solutions that translate into savings and optimized data-driven decisions. I recently graduated from the Deep Learning/AI for healthcare from Udacity and I'd love to get involved in the integration of automation and AI in the healthcare industry.

Partners

• Entrust Entrust keeps the world moving safely by enabling trusted identities, payments and data protection around the globe. Today more than ever, people demand seamless, secure experiences, whether they’re crossing borders, making a purchase, or accessing corporate networks. With our unmatched breadth of digital security and credential issuance solutions, it’s no wonder the world’s most entrusted organizations trust us.
• Kiteworks Kitework's mission is to empower organizations to effectively manage risk in every send, share, receive and save of sensitive content. To this end, we created Kiteworks a Content Governance, Compliance, and Protection platform. The platform enables customers to unify, track, control and secure sensitive content moving within, into, and out of their organization to reduce risk exposure and ensure regulatory compliance.
• Neo4j Neo4j is the leading graph database platform that drives innovation and competitive advantage at Airbus, Comcast, eBay, NASA, UBS, Walmart and more. Thousands of community deployments and more than 300 customers harness connected data with Neo4j to reveal how people, processes, locations and systems are interrelated. Using this relationships-first approach, applications built using Neo4j tackle connected data challenges including artificial intelligence, fraud detection, real-time recommendations and master data. Find out more at Neo4j.com.
• NCC Group NCC assesses, develops and manages cyber threats across increasingly connected societies. NCC advises global technology, manufacturers, financial institutions, critical national infrastructure providers, retailers and governments on the best way to keep businesses, software and personal data safe.

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