CIO ANZ Live Series - May Edition 2022

Overview

The CIO can be seen as the ultimate cheerleader for all in-house technology and digital processes. IT traditionally has a nebulous reputation with other business units – so it is the role of the CIO to improve the image and reputation of IT services within the company. The CIO isn’t only tech-focused: a good CIO integrates the entire IT department with other business units, so knowledge of the common as a whole is imperative. For example, if a business unit seeks technology to digitise, improve, or even automate processes, the CIO is responsible for managing these processes, even if a specific IT team performs the actual implementation. Join this months edition to explore:

Discovering ways to implement an Infrastructure for Anywhere Operations

Employee Experience : Harnessing the Power of Digital Employee Experience

Exploring automation: Demonstrating Automation Values and why it can be your key to success

A Hybrid Cloud Storage Strategy: Create a Path to Deliver Data Services Anywhere

What to expect

• Speakers 5+
• Live Interactions 1:1
• Sessions 5+
• Virtual Attendees 150+

What we will cover

• Identifying long-term Growth Opportunities
• Measuring Organisational Impact
• Leveraging Technology
• EX - Reimagining The World of Work

Agenda

• 8:30 am How to Establish Data Excellence(Plenary) Join this session to explore: The biggest problem that prevents companies from being data-driven How to measure and improve the health of your data Best practices to enable your data to drive key outcomes
• 8:50 am Evolve Spotlight Speaker- Sam Bloom(Plenary) In 2013, Sam’s dream life turned into a nightmare when she unknowingly leant against a rotten balcony railing, falling through it and crashing six metres onto the concrete below. She was lucky to be alive and had suffered immense trauma including damage to her spinal cord that left her paralysed. After a gruelling rehabilitation process, Sam was left bereft as she faced a new and foreign life in a wheelchair. All seemed lost until the day her son found an injured baby magpie that the family took in and named ‘Penguin’. Sam and Penguin’s remarkable bond and extraordinary story of parallel recovery was captured through the lens by Sam’s husband, acclaimed photographer Cameron Bloom. Cameron’s images formed the basis for the international bestselling book Penguin Bloom, a collaboration with New York Times bestselling author Bradley Trevor Greive. Their powerful story inspired the Hollywood movie of the same name, starring Naomi Watts and Andrew Lincoln. Released in January 2021, Penguin Bloom became an immediate hit, taking #1 at the Australian box office and trending on Netflix in North America and across Europe
• 9:30 am A Business-First Approach to Building Data Governance Programs(Plenary) Traditional data governance initiatives fail by focusing too heavily on policies, compliance, and enforcement, which quickly lose business interest and support. This leaves data management and governance leaders having to continually make the case for data governance to secure business adoption. In this presentation, we will share a lean, business-first data governance approach that connects key initiatives to governance capabilities and quickly delivers business value for the long-term. He will give examples of organisations worldwide who have successfully implemented a data governance program by engaging with key stakeholders using innovative techniques such as gamification and data catalogue scavenger hunts.
• 9:50 am Networking break, 1:1 meetings and Morning Tea(Plenary)
• 10:30 am Securing Applications at Scale & Overcoming Access Complexity(Plenary) Digital Business is here to flourish. It is hard to find an industry or sector in the economy that is not disrupted by software. Right now, businesses are having to deal with a modern, frictionless experience across all channels and the right level of security for their customers and themselves. Okta is identified as a leader in access management by analysts such as Gartner, Forrester, and others. Their success is due to a unique methodology developed over time that can deliver this frictionless experience while still achieving security at scale. In this session, you will learn: - How to achieve this frictionless experience without compromising on security and other business processes and objectives; - How to simplify customer acquisition and access while protecting their sensitive data at the same time with the right customer identity and access management. You can stop identity-driven attacks and engage with users across all channels. - How organisations like JetBlue & Australian Red Cross use identity to create secure, seamless, digital experiences.
• 10:50 am Keynote: Are You Really Thinking About Your Teams?(Plenary) If the pandemic thought us anything, it was that flexibility was always taken for granted, after 2 years of being able to sit on our couch in our own comfort and yet see our most productive days, we now have learnt the impact that our teams could have on a mass level, when they are given the right opportunities. Take it from better communication, empathy all the way down to workplace flexibility, hybrid environments and even what the right tools and technologies are… for your teams. During this session we look at the impacts of the great resignation, lessons learnt by some of the larger organisations that took a step towards tackling the war on talent. Key takeways: The expectations of the new workforce, understanding the diverse generations What it means to fully leverage the full potential of your teams What technologies and solutions are out there that could help organisation achieve this better
• 11:10 am Attracting and Retaining IT Talent in the New World(Plenary) In terms of digital transformation risks, two years ago, it was mainly about implementation of new technology and change management, allowing IT to boost productivity and create flexible workplaces. Rather, today’s debate focuses more on how to optimise outcomes and deliver organisational value from a change that has already taken place. In the current environment, where expectations for a great UX are high, innovation is accelerating in speed, and the industry is battling with shortage of skilled staff, rising wages, and the potential of a ‘great resignation', this topic is of high importance to Tech Executives.
• 11:30 am Nurturing Innovation and Inclusion for our People in Technology – Psychological Safety for our Engineers at CommBank(Plenary) Understanding that people are our greatest assets and to provide them with a psychologically safe environment to bring the best out of them. Challenge the existing ways we see safety in our organisation. Overcommunicate in a hybrid / asynchronous environment Lead with empathy and understanding for lasting outcomes based on shared values. Key takeaways : a) Don’t assume psychological safety exists in your teams already b) Take time to understand the safety that exists in your team or where it is lacking c) Take initiative to pulse check your teams regularly
• 11:50 am Networking break, 1:1 meetings and Lunch(Plenary)
• 0:50 pm Knowledge Graphs - The Secret Ingredient CIOs Are Using to Accelerate Cloud Transformation Through to Employee Engagement(Plenary) The war for talent, and digital transformation, are both a huge focus for CIOs today. 86% of Australian CIOs noted in a recent survey the need to acquire and retain top talent as the skills shortage continues. Engaging employees and providing career pathways is key to retention. Meanwhile CIOs must continue to manage the complex migration of IT estates to the cloud, requiring a deep understanding of the network dependencies to prevent outages. Knowledge Graphs built on Neo4j offer a complete view of their business in near real-time, making sense of vast amounts of data - from IT network performance to employee skills catalogues. The resulting Knowledge Graphs enable CIOs and their teams to make faster decisions, automate processes, and retain top talent.
• 1:10 pm Keynote: Growth Journey - When Your Small Organisation Grows Fast by Merging With 4 Companies, How Do You Harness the Culture?(Plenary) From a small company to a major acquisition with 4 other companies and being listed on the stock exchange within 12 months. Key takeways: How to continue servicing customers in the merging phase Dealing with the challenge of improving service whilst continuing to grow. Foundation: Setting up to standardise
• 1:30 pm Benchmark Your Third-party Sensitive Content Communications Maturity Level(Plenary) Digital transformation is accelerating sharing and transfer of sensitive content to third parties across all industry sectors. Nearly all of this data is regulated and protected by governmental and industry standards. In addition to a cyber-threat landscape that is growing in complexity and maliciousness, maturity of governance and security tracking and controls directly translates into risk. This presentation explores key findings from a new cross-industry global survey focused on third-party sensitive content communications and spells out key takeaways that will help attendees improve their risk posture as it relates to compliance and security.
• 1:50 pm Keynote: Using Information Technology to Create the Ultimate Customer Journey(Plenary) How often do we come across the million-dollar question, “ what’s the role of the CIO? ”. One could argue that there’s no wrong answer. But how well thought through is the answer to the above question, would define not only the organisational success of a company with their Information, but it also would be your key ingredient for extracting the true value of your information technolgy, culture, retention and ultimately attraction. And considering the need for this clarity, we get together with Gaurav Oberoi, to discuss the role of information technology and what goes into becoming the mastering of your own domain. So, join us for an exciting session as we dive into a step-by-step guide into: Defining the “why” and not the “what” of what we do, from the top to the individual business units The importance of your mindset when you set out for transformation Leading the mindset shift and the “awakening” of your organisation as to how information is positioned and perceived. Understanding the power of flexibility and the impact on your teams and ultimately your customer
• 2:10 pm Demonstrating Automation Values and why it can be Your Key to Success(Plenary) Automation, leveraging process Management and other technologies, has opened up new possibilities. The pace of adoption has been rapid. Institutions of all sizes globally are leveraging automation to drive value. When done right, automation has proven to deliver real benefits, join this session to explore the power of automation and why it could be your key to success: · Distinctive insights · Faster service · Increased flexibility and scalability · Ability to operate 24/7 and scale up or down with demand · Improved quality · Increased savings and productivity
• 2:30 pm Afternoon Tea and Networking Break(Plenary) A digital employee experience is not just how employees experience the technology itself (the applications and devices to which people have access) but also how the IT department works with the business and individual employees to address issues and service requests, deploy new technologies, train employees, and collaborate with employees to understand and deliver on requirements. Join this session as we look at specific elements of the digital employee experience, such as: Performance of devices and programs : How fast are they? Are they well configured to enable employees to do their work? Reliability of devices and programs: Do applications crash? Do computers slow to a crawl to the point where they need to be restarted frequently? Do work-issued mobile devices connect seamlessly to the company VPN? Mobility : Do work-related tools enable employees to effectively work anywhere? Collaboration: Do programs enable employees to effectively collaborate with their team members? Do they boost productivity? Do they help with business success?
• 3:10 pm The Essential Role of Chief Data Officers and Analytic Leaders for Digital Transformation(Plenary) There is no doubt that data has become the heartbeat of digital transformation. Over the last 10 years the requirement to make justifiable data-driven decisions has been at the top of every CIO and CDO’s agenda and getting to the right information has only been made more complex through increasing scales and volumes of available data - driven by the rapid adoption of cloud technologies and proliferation of connected devices across homes, stores, offices and supply chains. But for organisations that can effectively leverage both new and existing data to build a resilient business-outcome driven data strategy, the rewards are exceptional. In this informative session, we will unravel the increasingly complex and critical role of the Chief Data Officer (CDO) and discuss how CIOs and CDOs can drive a long-lasting information strategies for competitive advantage through the development of an approach to data management which focuses on data agility and reduced complexity to deliver real value to your organisation through: Defining realistic plans for data Establishing a metrics framework’ for communicating business value Creating an agile data and analytics operating model Taking risks and prioritising data projects Building an ecosystem of supporters Leveraging the right approach to new technology adoption We believe that having a data strategy methodology that maps business outcomes to processes (including analytical processes), along with proactive management of critical data which is monitored via established KPI’s is the right approach. Join us to hear how SAP can support your digital transformation goals with a unified data and analytics backbone - driving stronger insights, enhanced intelligence, and greater impact for your organisation.
• 3:30 pm Evolve Speaker- The Loudest Guest - How to Change and Control Your Relationship With Fear(Plenary) Dr Amy will help you to change and control your relationship with fear. Are you prone to worrying, being hesitant or overly concerned with something Desire to do something new but worry that you couldn't or shouldn't, or that you would fail Talk yourself down either out loud or in your head Feel that there must be more to do or feel, but you seem to get in your own way Are too "in your head" - full of doubt, regret or indecision Spend too much time thinking about what people think of you Want to explore how much fear is controlling your choices in life. Would like to say more about what you are feeling to create deeper trust or connection.
• 3:50 pm Digital Asset Disruption – Solving the visibility problem amid a rapidly evolving IT landscape(Plenary) What we consider a digital asset has changed dramatically over the last 5 years, and the emergence of new asset classes has made managing them even more challenging. IT Leaders must leverage technology that enables complete visibility of their complex IT environment. Please join Snow to learn three essential ways to support business growth using technology intelligence: Visibility – achieve a holistic view of data, applications, and spend across the on-premises data centre, cloud, and SaaS environments Optimisation – leverage intelligent insights and recommendations about your data to optimise both spend and drive operational efficiencies Governance – manage security risk and compliance without affecting business performance
• 4:10 pm Evolve Speaker- The Secret Tools of Modern Leaders(Plenary) KG exposes the impact of some of the most well-researched and effective tools of great leaders. His talk tackles specific leadership skills and techniques that leaders of all levels can use.

Speakers

• Hema Prasad · Head of Data Architecture - CDO, Commonwealth Bank Data is my calling..... Staunch believer in data being the truest strategic organisational asset. Big Data, Enterprise Analytics, Data & Business Intelligence experience of over 20 years in Financial services, Telecom, Packaging, Automotive, Government and Aviation sectors. A transformational leader in conceptualising, leading and implementing large-scale initiatives converting data into invaluable information assets thereby enabling fact-based business decision-making. Inherently passionate towards customer centricity and driving business outcomes that delight customers. A qualified project manager as well, have a penchant for keeping abreast with latest happenings in the data world through continuous learning and networking.
• Kate Carruthers · Chief Data and Insights Officer, UNSW Kate Carruthers is Chief Data & Insights Officer for UNSW Sydney, and is also an Adjunct Senior Lecturer in the School of Computer Science & Engineering. She is a Certified Information Security Manager and is currently undertaking postgraduate studies in terrorism and cybersecurity. Kate has extensive experience in senior roles in ICT across the finance sector, marketing, data and digital; and is a member of the NSW Government’s Data Analytics Centre Advisory Board. Kate was appointed to the Microsoft Regional Director program for her work in cybersecurity in 2020 (this is an external advisory role that provides Microsoft leaders with the customer insights, real-world voices and insights). She is currently working at the intersection of data analytics, AI, ML, privacy, data protection, cyber and information security.
• Dave Massage · Head of Data, Westpac Group Dave is a data practitioner with close to 20 years of experience in a variety of data analytics, strategy & transformation roles across banking & finance, telecommunications and professional services. He is motivated by using data and technology to solve the most complex business problems. Dave's strengths lie in enabling organisations to build trust and create value out of data through the effective management of data assets and leveraging the right data analytics to accelerate trusted answers to complex questions to unlock, protect and enhance organisational value. As a business leader, Dave is passionate about growing and developing dynamic, high performing teams, delivering large scale data transformational programs which shape businesses, drive economic value and deepens the customer relationship.
• Hinson Fu · Senior Scrum Master, Office of the CIO for Technology, Commonwealth Bank Hinson has over 15+ years industry experience in the Financial Technology sector across a spectrum of Australian and Global institutions such as AMP Limited, Citi Group Markets and CommBank. Most recently he has been involved with Agile transformations for different organisations as a Scrum Master and Agile Coach to help teams tailor their own solutions in fast changing environments. He loves to learn and share learning in a way that exposes the real problem and help teams "find another way".
• Megan Hemingway · Chief Information and Technology Officer, Ai-Media I am an executive that is motivated by making a difference. I am excited by transformation, focused on delivering outcomes and committed to using technology to deliver results for the business. But it’s not about me, its about the Team. Results come from empowering people, creating a shared vision and motivating a team towards excellence.
• Kirk Downey · Head of IT AP, CHG-MERIDIAN Group Senior Executive with over 25 years of experience in Management Consulting and Leadership roles. Strategically focused particularly in turnaround and transformational environments. Proven track record of results across industries at scale.
• Gaurav Oberoi · Chief Executive Officer, Afea Care Services
• Chris Ellis · Director, Pre-Sales, Nintex Chris Ellis, Pre-Sales Director at Nintex, gained invaluable experience in SharePoint, Office 365 and the Nintex Platform as a pre-sales solution specialist within the partner network. Hailing from Aberdeen in Scotland, his work with the Nintex Platform exposed him to the full lifecycle from analysis and requirement gathering to delivery, support and training, contributing across a spectrum of projects in various industries and in some interesting places
• Nathan Stevens · Director Solution Consulting - APAC, Snow Software As technology evangelist for Snow Software, Nathan is committed to helping companies across the APAC region understand how to maximise and optimise their technology spend. Since joining Snow in 2016, Nathan has been constantly seeking opportunities to develop knowledge within the technology intelligence space and is always across the latest trends and customer interests, which he in turn shares with Snow customers and partners. Before Snow, Nathan spent 10 years working in varied roles within the IT space, including managed services at Fujitsu and transformation management at Emirates NBD in the UAE, where he spearheaded the company-wide implementation and utilisation of SAM, ITSM and MDM.
• Peter Philipp · General Manager, ANZ, Neo4j Peter brings more than 20 years' of technology and leadership experience, working with business and technology leaders on data-driven projects, from government agencies in Europe and Asia-Pacific, to several of the world's top 10 financial institutions. Prior to joining Neo4j, Peter held regional leadership positions with SAP, HP Autonomy and most recently as GM of Europe for Attivio, a Gartner Magic Quadrant leader for Insight Engines.
• Stu Garrow · SVP & General Manager, APAC, Talend Stu Garrow, Senior Vice President and General Manager of Talend Asia Pacific, brings more than 25 years of experience in developing high performing teams, business, channel and alliances strategy in Asia Pacific on leading cloud data integration and software companies. Prior to joining Talend, Stu served as Director of Channels and Alliances Asia Pacific at MuleSoft and on the strength of its success he became Global Director, Channel and Alliances Programs for MuleSoft. Stu is also a Business Mentor providing his expertise to social entrepreneurs to help them develop their business and innovation.
• David Normandeau · Sr. Director Sales Financial Services, Precisely I lead sales of Precisely Data Integrity Software & Solutions into the Banking & Financial Services sector in Australia & New Zealand. I recently relocated in January from Boston to Brisbane. My previous role with Precisely was leading a team that was responsible for Global technology partnerships.
• Esther Lim · Sales Engineering Manager, Precisely Esther Lim has been helping clients clean and govern their data for the last 8 years – oh the things she has seen! Before that she worked as a consultant implementing large enterprise projects for the Oil & Gas and Financial Services industry. During this time she has come to realise that when it comes to data quality, there is no such thing as a finished product.

Partners

• Kiteworks Kitework's mission is to empower organizations to effectively manage risk in every send, share, receive and save of sensitive content. To this end, we created Kiteworks a Content Governance, Compliance, and Protection platform. The platform enables customers to unify, track, control and secure sensitive content moving within, into, and out of their organization to reduce risk exposure and ensure regulatory compliance.
• Okta Okta is the leading independent provider of identity for the enterprise, and the Okta Identity Cloud enables organizations to both secure and manage their extended enterprise, and transform their customers’ experiences. With over 5,500 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely adopt the technologies they need to fulfill their missions. Over 5,600 organizations, including 20th Century Fox, JetBlue, Nordstrom, Slack, Teach for America and Twilio, trust Okta to securely connect their people and technology.
• Neo4j Neo4j is the leading graph database platform that drives innovation and competitive advantage at Airbus, Comcast, eBay, NASA, UBS, Walmart and more. Thousands of community deployments and more than 300 customers harness connected data with Neo4j to reveal how people, processes, locations and systems are interrelated. Using this relationships-first approach, applications built using Neo4j tackle connected data challenges including artificial intelligence, fraud detection, real-time recommendations and master data. Find out more at Neo4j.com.
• Snow Software Snow Software is changing the way organizations understand and manage their technology consumption. Our technology intelligence platform provides comprehensive visibility and contextual insight across software, SaaS, hardware and cloud. With Snow, IT leaders can effectively optimize resources, enhance performance and enable operational agility in a hybrid world.
• Pluralsight The technology workforce development company At Pluralsight, we believe everyone should have the opportunity to create progress through technology and develop the skills of tomorrow. With assessments, learning paths and courses authored by industry experts, our platform helps businesses and individuals benchmark expertise across roles, speed up release cycles and build reliable, secure products.
• Nintex Nintex is the global standard for process intelligence and automation. Today more than 10,000 public and private sector organisations across 90 countries turn to the Nintex Platform to accelerate progress on their digital transformation journeys by quickly and easily managing, automating and optimising business processes. Learn more by visiting www.nintex.com and experience how Nintex and its global partner network are shaping the future of Intelligent Process Automation (IPA).
• Brunswick Group Brunswick is a critical issues firm. Brunswick advise the world’s leading companies on how to navigate the critical issues they face and engage with their critical stakeholders.

More events from this host

• CIO ANZ Series - February Edition 2023 - BURAK January 2042
• CIO Day | Singapore October 2026, Singapore
• CIO Day | Singapore October 2026, Singapore
• CIO Day | California November 2026
• CIO Day | Dubai November 2026, Dubai
• CIO Day | Sydney February 2027
• CIO Day AI playground | J | Sydney February 2027, Sydney
• CIO Day | AI | playground | 3 | Sydney February 2027, Sydney