CIO ANZ Live Series - September Edition 2022

Overview

The explosion of new technologies and their constant churn is always a challenges for CIOs and the role that once was the caretakers of technology is now the innovator and thought leader that is today.

CIOs focus is not longer the ticketing business model and is now shifting towards enabling business outcomes that support the business vision.

During this edition of the CIO Series we look at the outcomes of execution and what the winning implementations look like and why the have been working, we take a look at ML, AI and the advanced utilisation of data that has helped CIOs take the next step in becoming future ready.

Join us during this edition of the CIO Series as we take a look at:

Generating predictive insights with ML models

Automation and AI at the heart of what the future holds and how to harness the technology

Building ecosystems as the pillars to enable successful realisation of the initial vision

Empowering teams and advancing story-telling across your teams

What to expect

• Interactions 1:1
• Attendees 200+
• Speakers 20+
• 2 CIO Roundtables Sit-Down Executives
• Sessions 20+

What we will cover

• ML models Generating predictive insights with ML models
• Automation and AI Automation and AI at the heart of what the future holds and how to harness the technology
• Ecosystems as the pillars Building ecosystems as the pillars to enable successful realisation of the initial vision
• Advancing story-telling Empowering teams and advancing story-telling across your teams

Agenda

• 8:30 am Demonstrating Automation Values and Why it Can be Your Key to Success(CIO ANZ) Automation, leveraging process Management and other technologies, has opened up new possibilities. The pace of adoption has been rapid. Institutions of all sizes globally are leveraging automation to drive value. When done right, automation has proven to deliver real benefits, join this session to explore the power of automation and why it could be your key to success: Distinctive insights Faster service Increased flexibility and scalability Ability to operate 24/7 and scale up or down with demand Improved quality Increased savings and productivity
• 8:50 am "Mind Your Language- IT's Time to Change(CIO ANZ) Technology has evolved from the domain of the geeky to the domain of everyone! Have IT Departments really understood and embraced this fundamental shift? Are vendors, marketers, and researchers controlling our destiny or do we use them strategically as inputs into decision processes for our businesses? Why is IT/Business Alignment still on the agenda? Why is our language and attitude critically important to our success? Why do we still refer to 'the business' as 'the business' vs IT? Is digital transformation simply the latest buzzword to sell more software and services? After 18 years on the 'vendor' side of consulting and technology and then moving to the 'customer' side for the last 12 years, Frank's perspective of IT has changed quite considerably. Join Frank as he shares his journey within Just Group and provides a different perspective to the mainstream trends that seem to dominate our industry. Frank will unpack the questions above and more through the eyes of a Retail CIO. It may challenge your thinking or may give you comfort that someone else has similar thoughts to you. Keeping pace with your business Changing the verbiage The truth behind digital transformation
• 9:10 am Managing Multi-Cloud Deployments for Policy Enforcement and Compliance(CIO ANZ) Organizations are facing increasing complexities of managing secure multi-cloud deployments and decentralizing risks, securing sensitive data, while centralizing visibility for compliance. A Unified framework for security and compliance including centralized authentication, authorization, and audit control is needed to reduce both risk and operational overhead. Hear from Drew Romeo, Director for North American Sales from the Multi-Cloud Security Center of Excellence at Entrust, as he shares how automating compliance, securing enterprise data and virtual workloads, and preventing misconfigurations can position your organization to be positioned against malicious and negligent actions in your virtual and container infrastructure.
• 9:30 am Benchmark Your Third-party Sensitive Content Communications Maturity Level(CIO ANZ) Digital transformation is accelerating sharing and transfer of sensitive content to third parties across all industry sectors. Nearly all of this data is regulated and protected by governmental and industry standards. In addition to a cyber-threat landscape that is growing in complexity and maliciousness, maturity of governance and security tracking and controls directly translates into risk. This presentation explores key findings from a new cross-industry global survey focused on third-party sensitive content communications and spells out key takeaways that will help attendees improve their risk posture as it relates to compliance and security.
• 9:50 am Morning Tea & Networking Break(CIO ANZ)
• 10:20 am How secure is AI and ML?(CIO ANZ) Since approximately 2015 we have seen a sharp upturn in the number of organisations creating and deploying Machine Learning (ML) systems. This has coincided with an equally sharp increase in the use of Artificial Intelligence (AI). The rise of mobile applications and containerized architectures significantly changes the security properties of the applications we trust every day. How secure are AI and ML systems and applications? NCC Group will present research findings during this session.
• 10:40 am Capturing the Potential Value of AI(CIO ANZ) Australia's spending on AI systems is poised to grow significantly and enterprises have increased their investment in artificial intelligence (AI) to keep up with the changing digital environment, which aids in better business decision-making and customer service. As per the Australian government AI Action Plan It has been estimated that AI could contribute more than $20 trillion dollars to the global economy by 2030. To take advantage of the opportunities AI presents, it is vital that we harness our collective capabilities, talent and resources to be both early adopters of AI, but also significant contributors to the progress of this technology. Large decentralised enterprises are struggling to scale their AI investments due to complex IT landscapes, how can such organisations fully harness the power of this transformative technology? Does Technology often create larger problems while in the process of solving the smaller ones? How to navigate the process of creating data and AI-literate cultures within teams, to develop the augmented workforce
• 11:00 am Leading with DevOps and Compliance to Drive Transformation(CIO ANZ) Every technology leader must harness high velocity data and software delivery to enable digital transformation. Product innovation with speed and quality is mission critical for organisational survival. DevOps supports these goals, with key principles of automation and shift left. Organisations must also ensure they are fuelling DevOps efforts with high quality and compliant data. Many organisations have proven that when managing data effectively, they can transform software delivery and meet their compliance obligations. In this session, Delphix will share how the leaders of multiple global organisations have devised strategies and best practices for achieving digital transformation via DevOps.
• 11:20 am Change Drives Culture & Culture Drives Change(CIO ANZ) IT is always seen as a roadblock, more of a cost centre but upon introspection IT executives need to own and pick the right battles to drive real time change. The key to building a culture change starts with mastering effective communication, a must-have for emerging IT leaders as their roles now include keeping the values visible, establishing the technologies people need to collaborate with and the constantly evolving employee experience. In this session Karl shares his journey on how we can identify and address the critical requirements of creating a robust work place culture.
• 11:40 am Lunch Break & Networking Hour(CIO ANZ)
• 0:40 pm Identity at the heart of a Zero Trust Strategy(CIO ANZ) Zero Trust isn't just a buzzword anymore. In fact, half of APAC businesses now have a defined Zero Trust initiative underway. Organisations have moved past the basic castle-and-moat security mindset and accept that, in a cloud-based world, there is no perimeter to defend, and intruders are always on our networks. In this session discover the essential role that identity plays in a zero trust strategy, and how adoption trends are playing out in APAC. Join this session to learn: · Why identity is essential for any zero trust security initiative · What business benefits it can unlock for technology leaders · What practical zero trust projects your peers are implementing now and into the next 12-18 months
• 1:00 pm Big Things Have Small Beginnings(CIO ANZ) Join Dr Nader Chmait, Manager of Data & Analytics at New Aim, Australia’s largest and fastest-growing private ecommerce company. With a wealth of demonstrated experience across AI and BI research, including Tennis Australia where he led a team of analysts to enhance customer and marketing analytics over a period of almost five years, Nader will address the tough questions including, ‘what should a newly formed data team focus on first?’. Irrespective of industry, Nader will share how the highest-performing digital and analytics teams approach business decisions in exactly the same way. It all comes down to starting with something small but critical. Nader will delve into specific applications of this mental model and why measurable value from beginning to end is also crucial.
• 1:20 pm Attracting and Retaining IT Talent in the New World(CIO ANZ) In terms of digital transformation risks, two years ago, it was mainly about implementation of new technology and change management, allowing IT to boost productivity and create flexible workplaces. Rather, today’s debate focuses more on how to optimise outcomes and deliver organisational value from a change that has already taken place. In the current environment, where expectations for a great UX are high, innovation is accelerating in speed, and the industry is battling with shortage of skilled staff, rising wages, and the potential of a ‘great resignation', this topic is of high importance to Tech Executives.
• 1:40 pm Sustainability as Innovation’s New Frontier(CIO ANZ) The global fight to save the planet has every organisation racing to achieve the sustainability target, while also battling an economic crisis and unprecedented market volatility. The sustainability landscape has also pushed the Innovation teams to change the way they think, giving IT leaders a mammoth task of balancing between challenges and opportunities. Join Richard Simpson as he shares his knowledge on how corporates need to explore and develop with a renewed mindset. Corporate challenges in sustainability Embracing Innovation with a shift in mindset Developing business models to align towards NetZero
• 2:00 pm Afternoon Tea & Networking Break(CIO ANZ)
• 2:30 pm Creating an Ecosystem for Future Proofing Business(CIO ANZ) How are we future proofing our businesses and at the same time leveraging past experiences to evolve differently? While technology is the first answer, there are other critical aspects in the ecosystem which integrates with technology to give a more holistic road map. We are experiencing meaningful shifts and these are currently undermining the traditional structures by moving towards a flexible environment. All the Data and Tech from the marketing point of view will become redundant very soon, how do we then scale from point A to B? In this Session, we discuss: What do we need to conquer in the next twelve months? How versatile can businesses be as the expectation from the new generation workforce is more the hybrid format? Experimenting and Innovating boldly while keeping in mind the winning cultures
• 2:50 pm Evolve: The Loudest Guest - How to Change and Control Your Relationship With Fear(CIO ANZ) Dr Amy will help you to change and control your relationship with fear. Are you prone to worrying, being hesitant or overly concerned with something Desire to do something new but worry that you couldn't or shouldn't, or that you would fail Talk yourself down either out loud or in your head Feel that there must be more to do or feel, but you seem to get in your own way Are too "in your head" - full of doubt, regret or indecision Spend too much time thinking about what people think of you Want to explore how much fear is controlling your choices in life. Would like to say more about what you are feeling to create deeper trust or connection.

Speakers

• Frank De Sa · Chief Information Officer (CIO), Just Group Frank thrives on empowering and supporting team members so that they can be the best versions of themselves and in turn building a culture of helpers who demystify technology for our business. Critical Specialties: Getting the job done, Saying 'Yes' more often than 'No', initiating and supporting change.
• Robert Lupone · Chief Information Officer (CIO), Lovisa A customer focused, innovative and results driven senior technology leader with substantial strategic, delivery and operational experience in the Entertainment, Manufacturing & Consumer Goods industries, offering Digital, Retail and Contact Centre B2C and B2B products and services. A self-driven, highly motivated individual who has a unique ability to identify value, create vision, then execute on that vision, with pace. A proven ability to re-build team cultures and inject new ways of thinking. A trusted, accountable and innovative leader who has progressed quickly into senior positions due to possessing a core competency base (backed by an MBA from AIM Business School) that allows success to be achieved in any role/environment.
• Karl Neubauer · CIO, Global Retail Brands An ICT Executive with 20+ years’ experience designing and delivering ICT strategy, solutions and transformation to drive business improvement. A proven track record in fostering change, led, managed and motivated internal teams of up to 27 in diverse environments. Adept at analysis, design and problem-solving with strong collaboration skills.
• Susan Sly · CEO and Director, Lueur I am driven by a desire to see organisations and individuals realise potential. My entrepreneurial nature, understanding of technology and affinity for people mean that I see beyond the status quo to identify ambitious, but achievable solutions. I encourage people to go that bit further than they thought they could, to realise opportunities and overcome hurdles that would otherwise linger unaddressed. I am a highly effective facilitator and negotiator who develops trust and respect with people and prompts them to overcome differences and work together to progress shared agendas. My ability to drive strategic change through technology, commercial acumen, innovation and leadership were recognised in 2013 when I was awarded the Victorian and National iAwards Chief Information Officer (CIO) of the Year. This built upon the experience I had gained in technology leadership roles, overseeing IT operations, program delivery, business intelligence and enterprise architecture prior to becoming a CIO.
• Chris Ellis · Director, Pre-Sales, Nintex Chris Ellis, Pre-Sales Director at Nintex, gained invaluable experience in SharePoint, Office 365 and the Nintex Platform as a pre-sales solution specialist within the partner network. Hailing from Aberdeen in Scotland, his work with the Nintex Platform exposed him to the full lifecycle from analysis and requirement gathering to delivery, support and training, contributing across a spectrum of projects in various industries and in some interesting places
• Dr. Nader Chmait · Manager Data & Analytics, New Aim Dr. Nader Chmait brings more than a decade’s experience in data science and artificial intelligence to Australian ecommerce enabler New Aim. A proven leader in emerging technologies, Nader joined New Aim in early 2022 as Data & Analytics Manager. Nader was previously 2IC for the Head of Analytics & Insights at Tennis Australia, where he led a team of analysts to enhance customer segmentation and personalisation over a period of almost five years. Part of his role included steering a Snowflake project for enabling cloud-based data warehousing analytics. Prior to Tennis Australia, Nader undertook his postdoctoral fellowship at Victoria University in the area of sports business intelligence with a focus on the applications of machine learning and statistical modelling to provide insights around the economic value of professional athletes. An accomplished research scholar in artificial intelligence, Nader has held positions at Victoria University, as well as Monash University in Melbourne. Nader has his Masters specialising in Computer Science from Notre Dame University–Louaize. He holds a Doctor of Philosophy (PhD) focusing on Artificial Intelligence from Monash University.
• Sampanna Baidya · .., Entrust

Partners

• Okta Okta is the leading independent provider of identity for the enterprise, and the Okta Identity Cloud enables organizations to both secure and manage their extended enterprise, and transform their customers’ experiences. With over 5,500 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely adopt the technologies they need to fulfill their missions. Over 5,600 organizations, including 20th Century Fox, JetBlue, Nordstrom, Slack, Teach for America and Twilio, trust Okta to securely connect their people and technology.
• Entrust Entrust keeps the world moving safely by enabling trusted identities, payments and data protection around the globe. Today more than ever, people demand seamless, secure experiences, whether they’re crossing borders, making a purchase, or accessing corporate networks. With our unmatched breadth of digital security and credential issuance solutions, it’s no wonder the world’s most entrusted organizations trust us.
• Pluralsight The technology workforce development company At Pluralsight, we believe everyone should have the opportunity to create progress through technology and develop the skills of tomorrow. With assessments, learning paths and courses authored by industry experts, our platform helps businesses and individuals benchmark expertise across roles, speed up release cycles and build reliable, secure products.
• Delphix Delphix is the industry leader for DevOps test data management. Businesses need to transform application delivery but struggle to balance speed with data security and compliance. Our DevOps Data Platform automates data security, while rapidly deploying test data to accelerate application releases. With Delphix, customers modernize applications, adopt multi-cloud, achieve CI/CD, and recover from downtime events such as ransomware up to 2x faster. Leading companies, including Choice Hotels, J.B.Hunt, and Fannie Mae, use Delphix to accelerate digital transformation and enable zero trust data management. Visit us at www.delphix.com. Follow us on LinkedIn, Twitter, and Facebook.
• Kiteworks Kitework's mission is to empower organizations to effectively manage risk in every send, share, receive and save of sensitive content. To this end, we created Kiteworks a Content Governance, Compliance, and Protection platform. The platform enables customers to unify, track, control and secure sensitive content moving within, into, and out of their organization to reduce risk exposure and ensure regulatory compliance.
• Nintex Nintex is the global standard for process intelligence and automation. Today more than 10,000 public and private sector organisations across 90 countries turn to the Nintex Platform to accelerate progress on their digital transformation journeys by quickly and easily managing, automating and optimising business processes. Learn more by visiting www.nintex.com and experience how Nintex and its global partner network are shaping the future of Intelligent Process Automation (IPA).
• NCC Group NCC assesses, develops and manages cyber threats across increasingly connected societies. NCC advises global technology, manufacturers, financial institutions, critical national infrastructure providers, retailers and governments on the best way to keep businesses, software and personal data safe.

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