CIO | CDO SEA Live Series - November Edition 2022

Overview

With new technologies in the mix of what we use today, many companies across different industries are rapidly becoming in a way technology companies that are product-centric. When CIOs are product visionaries, they see how the technology they use becomes the business workflow, making their business future-proof.

This change of mindset and how organisations are starting to see themselves is in effect, creating a landscape more sustainable future for IT teams and ultimately for the entire organisation.

But all talks aside, what does it take to actually get to a place where the organisational support does lay the path for the CIO to create this future?

What does the CIO need to do before stepping into this role? during this edition of the CIO Series, we take a closer look at the future of IT and sustainability for CIOs.

Join us at another edition of the CIO Series, as we look into:

Exploring the notion that time and quality are the two new key metrics for IT

What are the technologies that will come to stay?

Understanding the mechanisms in place to ensure that everyone can benefit in the future of work

Why up-skilling should be at the top of every CIOs list?

What to expect

• 15+ Speakers Half day program
• Meaning full conversations with IT leaders 1:1 Engagements
• Attendees 150+
• 10+ Sessions Peer driven content

What we will cover

• Metrics in IT Exploring the notion that time and quality are the two new key metrics for IT
• Sustainable workflows What are the technologies that will come to stay?
• Future of work Understanding the mechanisms in place to ensure that everyone can benefit in the future of work
• CIO's to do list Why up-skilling should be at the top of every CIOs list?

Agenda

• 8:30 am Building a Future Proof Tech Organisation(CIO SEA - November) How are we future proofing our businesses and at the same time leveraging past experiences to evolve differently? While technology is the first answer, there are other critical aspects in the ecosystem which integrates with technology to give a more holistic road map. We are experiencing meaningful shifts and these are currently undermining the traditional structures by moving towards a flexible environment. All the Data and Tech from the marketing point of view will become redundant very soon, how do we then scale from point A to B? In this Session, we discuss: What do we need to conquer in the next twelve months? How versatile can businesses be as the expectation from the new generation workforce is more the hybrid format? Experimenting and Innovating boldly while keeping in mind the winning cultures
• 8:50 am Are You Still Wasting Time on Insights (Without Anything to Show for It?)(CIO SEA - November) Insights may not be what you think they are. There is no point in being “data-driven” unless that translates into tangible business impact. More importantly, if the value of insights is self-evident then why do so many users reject them? (Hint: it’s not why you would think). Let’s examine the nature of truly insightful analyses that “move the needle” for business and learn from one organisation ([24]7.ai) that is doing it well.
• 9:10 am Operating Models for the Data-Driven Organization(CIO SEA - November) When it comes to AI initiatives, everyone talks about building a so-called Center of Excellence. But what does that mean? Ultimately, the reality of operating models is much more complex - this session dives into the details of different types of operating models and which work best for what situation.
• 9:30 am How to Drive Operational Success and Maximise Business Revenue through the Right Technologies?(CIO SEA - November) The recent events have accelerated the digital journey and ushered us into the era of digital business – where every companies must become an innovative technology company. In this session, we will cover some examples of innovative use of technology to manage risk, operations and customers. We will also learn from case studies how a company can support innovation and positively impact its profitability. Join us as Bobby helps us to learn the essentials and best practices on implementing diverse technologies that were able to improve productivity and bring greater value to the company. How creation of Jimmy enabled operations to address issues quickly Use cases of data analytics in insurance Optimising fraud management and control Keys to successful global IT outsourcing strategy
• 9:50 am Morning Tea & Networking Break(CIO SEA - November)
• 10:20 am A CDO’s Field Guide to Finding Value in Data(CIO SEA - November) In the early years, CDOs mostly reported to technology leaders. However, Forrester Research indicates that in 2020, 42% of CDOs reported to their company’s CEO, revealing that the role had become more strategic and critical to the success of the company. To facilitate delivering analytics and insights for business innovation and value, CDOs are now tasked with overseeing the entire data value chain,2 from data capture or acquisition (including security and governance) to enabling data discovery and access.
• 10:40 am Why Upskilling Should be at the Top of Every CIO's List?(CIO SEA - November) Succeeding in technology leadership today, like scoring wins in any leadership arena - rests on people skills. To thrive in this new environment will require CIOs to help themselves and their team to adapt accordingly. This requires CIOs to develop an expansive view of learning that goes far beyond training modules and certification programs. While there is no one-size-fits-all solution, CIOs who take steps now to develop a well-informed strategy on upskilling while fostering a culture of learning will be well-positioned for the future. Join us as David Tay shares how you can upskill yourself as a CIO while motivating your tech team to keep learning and upskilling themselves as well: What is the impact if you don't vs if you do upskill? Encouraging upskilling and leading by example Developing the existing workforce: How to keep the IT team motivated on learning?
• 11:00 am The Human Side of AI(CIO SEA - November) Artificial Intelligence is a term that engenders fear among some and instills hope within others. Truth be told, many people are confused about what AI actually is and don’t quite understand how to get started or apply it within the context of your business. Beyond the tech, there is a human side of AI. This session will demystify AI and share how humans are critical to its success.
• 11:20 am How Telecom Companies Can Leverage Machine Learning To Boost Their Profits(CIO SEA - November) Seeing the telecommunications industry, Machine Learning are serving to form more revenues and stronger customer relations. First and foremost are the data analysis and its processing. Telecoms have ever-growing data, but measured processing of information is the main concern. But, with ML, telecoms are capable to examine huge and complex data while delivering precise results at a quicker rate. Done this change, they can evade potential unidentified risks and find great prospects. This session by David deep dives on ML applications in telco industry, let's learn from his implementation and how he realised results from the process Exploring usage of ML in telco industry Actual case study of an ML implementation How ML is saving time and money?
• 11:40 am Lunch & Networking Break(CIO SEA - November)
• 0:40 pm Demonstrating Automation Values and Why it Can be Your Key to Success(CIO SEA - November) Automation, leveraging process Management and other technologies, has opened up new possibilities. The pace of adoption has been rapid. Institutions of all sizes globally are leveraging automation to drive value. When done right, automation has proven to deliver real benefits, join this session to explore the power of automation and why it could be your key to success: streamline processes improve efficiency & accuracy maximise compliance reduce costs improve productivity.
• 1:00 pm A Holistic Approach to your Digital Journey(CIO SEA - November) In an unpredictable and rapidly evolving business climate, companies need to design their businesses for change. For successful enterprises, change is inevitable as businesses evolve to keep up with modern technology and customer demands. However, true digital transformation requires more than lifting and shifting technology. To be sustainable and effective, digital transformation must be innovative, scalable, and holistic, incorporating people, processes and technology. Join as in this session as Santosh shares with us his perspectives on how to drive culture and change in the right direction during a digital transformation of an organisation: Digital transformation impact on the transformation of people, team and the whole organisation How to engage the business to drive transformation Driving cultural change, mindset strategies and outcome
• 1:20 pm Driving Certainty with Your Data(CIO SEA - November) With constantly shifting economic and market conditions, every businesses wants to operate with certainty so they can navigate through unknowns and steer the organisation towards their goals. Having a complete and current view of your data creates trust and confidence, helping you get it right every time. In this session, learn how you can create certainty for your business with Active Intelligence, overcome the shortcomings of traditional, passive BI by delivering AI-powered insight from real-time data.
• 1:40 pm The Future of Retail and E-commerce(CIO SEA - November) Since the early days of the pandemic, there has been this shifting trend toward e-commerce. The global pandemic shattered the retail model, and dramatically altered consumer behaviour as they unbundled from their ingrained habits, thrusting ecommerce into hyperdrive. But what will the future of retail technology and the ecommerce sector look like? Which technologies have helped accelerate transformation of retail to e-commerce? How these significant changes in retail will affect businesspeople in the longer term? Join us as Abhinav walk us through the impact of the accelerated digital transformation in retail and e-commerce and how we can use these changes for our benefit: Trends and transformation in retail and e-commerce How leveraging technology drives business outcomes Case studies of ML and other technologies that deliver engaging customer experience
• 2:00 pm Afternoon Tea Break & Networking(CIO SEA - November)
• 2:30 pm Use Cases of Data Science and Machine Learning in Digital Banking(CIO SEA - November) Data Science and AI/ML technologies are disrupting the banking sector like never before. While Data Science and ML technologies have been used in Banks for credit scoring and risk modelling for quite a while now, it is still relatively new and unexplored in other areas of banking. In this talk, Yibin will firstly share what is the Banking-as-a-Service proposition offered by nexus, and how Data Science plays an important role in this space. One particular use-case which Data Science lends itself very well to is customer lifecycle management, which includes the acquisition, growth and churn stages of a customer’s lifecycle journey. Join us in this session, as Yibin shares use cases applied to the BaaS solution: Acquiring customers – the cold start problem for BaaS partners and how partnering with a traditional bank such as Standard Chartered can help Activating customers – how to identify high-balance customers Retaining customers – how to identify when customers will churn using Machine Learning
• 2:50 pm Implementing a Successful Business Platform(CIO SEA - November) Companies have started consolidating their back-office functions and started connecting to a single platform instead of individual applications. Platforms become a one-stop-shop for a user’s day-to-day processes. How do you utilise platform to improve performance of your organisation? In this session, Abhi will share the key elements of a business platform that will deliver the greatest value to your business: • The evolution of business product to platforms • How platform drives KPIs for every business • How platform create value by enabling business processes
• 3:10 pm Harnessing Brand Storytelling to Decide the Experiences for Maximum Brand Engagement(CIO SEA - November) A good brand should be felt as much as being seen. Everyone craves an experience. Before an audience turns into customers, they need to believe in the impact and benefits that the brand will be providing them. In this day and age, we turn to stories to escape reality. Stories have become something that keep us on the edge of our seats and to look forward to. So how should a brand utilise storytelling to keep their audience eager for more? This session will bring you on a journey of "Take Back The Nights". Initiated as a movement to support the arts & entertainment industry in light of the challenges imposed by the pandemic, it started as a basic tiny desk concert-style livestream and evolved into a story-based metaverse music festival that allows attendees to express themselves as metahuman avatars, and navigate a boundless world in 3D, as they would in a physical event. Join us as we discuss: - Merging storytelling with technology - The impact of storytelling on consumers - Examples in current brands we see today

Speakers

• Ranjit Ramachandran · Solutions Engineer, Nintex Ranjit comes with extensive 13 years of experience in digitally transforming customers in both Public and Commercial sector in Asia Pacific Region. He has been using Nintex for more than 8 years now and has he been involved in many intelligent automation programs wherein we have bought in AI and ML features on Nintex using Nintex connectors and extensions. It fascinates him to see how organisations are adapting to the new digital era and are eager to bring in a continuous flow of transformation. For the fun fact, I don’t know how about something like “Even while doing his Masters in Computers .... Ranjit was very clear he is not pursuing IT as his carrier and 13 years down the line .. he is kicking hard and strong in IT and cannot think of anything else that he would have done better ?”
• Abhinav Gupta · Head of Partnerships | BytePlus, ByteDance Abhinav Gupta brings over 20 years of experience in technology and has worked in North America, Europe and Asia Pacific regions. At BytePlus, a division of ByteDance, Abhinav heads partnership business to drive growth of their enterprise technology solutions through partners. Prior to joining ByteDance, Abhinav worked at Amazon Web Services where he was leading the partner business for Analytics and Machine Learning segment in the region.
• Bobby Thomas · Head of Governance and Analytics, Strategic Partnerships, Regional Technology,, Prudential Assurance Company Singapore Bobby Thomas is a seasoned Risk Management Professional with nearly 2 decades of extensive experience primarily in the insurance industry specialising in Risk Management, Internal Process Controls and Analytics. He has primarily been with the Prudential Group in India (ICICI Prudential) where he was Vice President – Operational Risk before moving to Prudential Assurance Company Singapore as the Head of Risk Analytics and then moving as an Innovation Lead. In his current role, he is the Head of Governance and Analytics, Strategic Partnerships, Regional Technology with Prudential Corporation Asia. His passion lies in Risk mitigation and control using Technology and Analytics. In his last role in Innovation, he worked on solutions with various Fintech partners across the globe to identify best in class solutions. By way of education, Bobby is an : - MBA - PG in Enterprise Management - PG in Cyber Laws - PG in Intellectual Property Rights Bobby is also a Group Leadership Award winner and a subject matter expert in areas of Risk Management where he shares his knowledge on the subject with various external bodies as well. He also won the Innovation Award in 2018 At Prudential Assurance Company Singapore for designing and implementing the Analytics model for Business Health monitoring and represented the company at the Silicon Valley, California.
• Caspar Francis · Chief Executive Officer, RAWSPARK CASPAR FRANCIS is B2B & B2G entrepreneur. He is the CEO/Founder of RAWSPARK, the CCO/Virtual Music Festival TAKE BACK THE NIGHTS, and the founder of SPUDNEEK CONSULTANTS. A multi-faceted creative director with over 11 years experience across multiple fields including Design, Film, Animation, VR, XR, Music Production and Experiential Marketing, Francis creates radical advertising campaigns, by combining art, storytelling and media technology with a “rule-breaking mentality” to create brand experience like no other.
• David Low · Director for Advanced Analytics, Singtel With over a decade's experience & achievements in AI and Machine Learning, David is often invited to speak at international conferences such as: Spark+AI Summit 2018 (San Francisco), PyCon Japan 2019 (Tokyo), Strata Conference 2019 (London) and AI Conference 2019 (Beijing). Core Expertise: Machine Learning (Regression / Classification / Unsupervised learning), Deep Learning (CNN, RNN, Transformer architectures etc), Graph Analytics, Anomaly detection, Search and Recommender system, Time Series Forecasting, Statistical Analysis, Data Analytics / visualization and optimization methods. Proven track record of leading high-performing technical teams that successfully implemented ML & Analytics solutions with measurable impact on clients’ business performance. Solid foundation with development of end-to-end data science solutions, starting from data exploration/crawling, feature engineering, model building, performance evaluation, to production deployment. In recognition of his outstanding achievements in the industry, David was recently conferred the Outstanding Young Alumni Award 2021 by the National University of Singapore.
• Abhishek Rampurkar · Director/ Head of IT, AON Commercially Savvy, Architecturally driven and Services led, Technology Executive with more than a decade and half experience in Strategic Transformations majorly in Financial services industry. Successfully led many Digital and Enterprise programs using onshore, near shore and offshore delivery models with Scaled / Distributed Agile. Efficiently Managed P&L of $30+ Mil and accountable for Core IT Functions of Development, Architecture, Service/Support Management and DevOps Automation. Crafting the "Strategy to Delivery" Journey of Global Organizations with Agile mindset by leading teams of 100+ resources. Managed and Executed MM $ Vendor / Supplier Contracts. Overarching line management function of resources from Grad till Experienced Grey Heads. Creating think tanks / Chapters for Technical engineering Communities such as Tech Analysis / DB Engineering aligned to Operations Delivery and Efficiency.
• David Tay · CIO, Lendlease David Tay is responsible for Business-Technology partnership to enable digitization and transformation for Lendlease integrated business model, consisting of Investment, Development and Construction. He leads teams across Singapore, Malaysia, China and Japan as Technology-enabler for the business and operations, based on globalized and standardized platforms and solutions. Prior to this appointment, David was CIO for Beyonics, responsible for the integration of multiple M&A business entities into a single ERP system and to consolidate 4 production facilities into a single 203,000 sq.ft. mega-campus. He is also responsible for the subsequent migration of this on-premise 7-modules ERP to a cloud-based 22-modules ERP that supports the company’s business growth and establish a data platform for automation and Industry 4.0 adoption. David worked for 15 years as Vice President for Software BU and Regional Director for Managed Services/CIO in Wincor/Diebold Nixdorf across 11 countries. David played a VP - Infrastructure role in setting up a Data Centre that provided IDC, Business Continuity and Disaster Recovery services. He also works at IBM Singapore for 15 years in various technology services groups. David holds a B.Sc. (Hons) from the University of Bradford. He is also a Disaster Recovery Certified Expert.
• Ross Morpeth · Head of Customer Success, Alteryx Ross has over 10 years of experience across the IT industry which includes Leadership roles in Sales, Consulting and Customer Success. Currently he is the Head of Customer Success for Asia at Alteryx. In his current role, he is responsible for helping customers achieve sustainable value creation with Data Science & Analytics. Prior to Alteryx, Ross was a Director at an American regulatory technology firm working with large financial institutions. He has also held roles at Accenture, focused on AI and Analytics, and at PwC, where he focused on the development of digital ecosystems. Ross began his career as an Oracle DBA in Manchester and lived in London and Sydney before relocating to Asia. Ross has a BA(Hons) from Lancaster University and an MSc In Information Systems from the University of Manchester.
• Carmen Casagranda · Chief Information Officer, Emerging Markets | Technology & Strategy Innovation Asia, Manulife Carmen is the CIO for South East Asia and is also responsible for Technology Strategy and Innovation across Asia at Manulife. Carmen joined Manulife from HSBC where she was Global Head of Technology Strategy for Insurance. Prior to that Carmen was the Global CIO at Chubb Life and spent 10 years prior at Cigna as Regional CIO for Asia Pacific and country CIO for New Zealand. The opportunity to work with and manage teams all over the world has exposed Carmen to a myriad of different experiences, cultures and transformational programmes of work. Focussed on driving digital transformation across the business, Carmen has been implementing agile and scaled agile programmes since 2005; leading to significant engagement, productivity and positive disruption across organizations. This success is underpinned by developing high performing teams, achievements include driving technology innovation and transformation with a key focus on data architecture, integration and overall migration from legacy to digital and cloud technologies. Carmen was voted top 20 Most Innovative CIOs by CIO Magazine in both 2018 and 2017.
• Yibin Ng · Data Science Lead, nexus, Standard Chartered Bank Dr. Yibin Ng is the Data Science Lead in nexus, Standard Chartered Bank, a Banking-as-a-Service (BaaS) platform. Based in Singapore, nexus offers a white-label plug and play banking solution with a vision to redefine the banking experience for customers globally by digitally marrying ecosystems to banks. Yibin is a Data Scientist with a robust combination of education and experience in data analytics, signal processing as well as developing and deploying machine learning models. In his Data Science career, he has worked across various industries including Telecoms (Singtel), Ride-Hailing (Uber) and Banking (Standard Chartered Bank). Collaborated with teams of data scientists and data analysts through all phases of project execution from start to finish and provided data science support to operational teams across various continents. Co-inventor in 4 patents and author of 11 Academic Journal publications. He holds a Ph.D. in Electrical Engineering from Carnegie Mellon University.
• Jonathan Asvestis · Senior System Engineer, Snowflake With nearly 18 years in the IT space and over a decade with a large infrastructure company as a Product Specialist supporting a wide range of organisations and industries across the APJ theatre and most recently at Snowflake as a Senior Sales Engineer working in the Partner business, Jonathan Asvestis has a well rounded knowledge of the IT landscape. As a founding member of the Snowflake ASEAN Partner team, he has been instrumental in building the partner Ecosystem. A key emphasis has been to ensure these strategic partners are able to deliver on the priorities for their customers, mainly centred around Digital Transformation and Modernisation projects through harnessing data and essentially delivering "Data Driven Outcomes". Based in Singapore, he is very passionate about the wider IT community and has also taken his wealth of experience to supporting some of the strategic ISV Technology partners who are expanding their regional presence in the ASEAN market.
• Brad Kasell · Principal Technology Strategist, Domo Brad Kasell is the Principal Technology Strategist at Domo Australia. Brad's areas of interest include data strategy and digital operating models, revenue management, emerging technologies, and good old-fashioned solution implementation. When given the choice, Brad prefers working in Retail, Consumer Packaged Goods, Healthcare, and Utilities sectors.

Partners

• Nintex Nintex is the global standard for process intelligence and automation. Today more than 10,000 public and private sector organisations across 90 countries turn to the Nintex Platform to accelerate progress on their digital transformation journeys by quickly and easily managing, automating and optimising business processes. Learn more by visiting www.nintex.com and experience how Nintex and its global partner network are shaping the future of Intelligent Process Automation (IPA).
• Alteryx Alteryx, the Analytics Automation company, is focused on enabling every person to transform data into a breakthrough. Alteryx unifies analytics, data science and business process automation in one, end-to-end platform to accelerate digital transformation and shape the future of analytic process automation (APA™). Bringing data, processes and people together in a converged approach, the Alteryx APA Platform™ enables high-impact business outcomes and rapid upskilling of people across the organization. The human-centered platform transforms how businesses leverage their data assets and automate processes to generate workforce efficiencies, top-line growth and optimize costs.
• Snowflake Snowflake delivers the Data Cloud — a global network where thousands of organizations mobilize data with near-unlimited scale, concurrency, and performance. Inside the Data Cloud, organizations unite their siloed data, easily discover and securely share governed data, and execute diverse analytic workloads. Wherever data or users live, Snowflake delivers a single and seamless experience across multiple public clouds. Snowflake’s platform is the engine that powers and provides access to the Data Cloud, creating a solution for data warehousing, data lakes, data engineering, data science, data application development, and data sharing. Join Snowflake customers, partners, and data providers already taking their businesses to new frontiers in the Data Cloud.
• Dataiku Dataiku is the centralized data platform that moves businesses along their data journey from analytics at scale to enterprise AI. By providing a common ground for data experts and explorers, a repository of best practices, shortcuts to machine learning and AI deployment/management, and a centralized, controlled environment, Dataiku is the catalyst for data-powered companies. Customers like Unilever, GE, and Comcast use Dataiku to ensure they are moving quickly and growing exponentially along with the amount of data they’re collecting. By removing roadblocks, Dataiku ensures more opportunity for business-impacting models and creative solutions, allowing teams to work faster and smarter.
• Domo Domo’s mission is to help all employees – from the CEO to the front-line worker – optimise business performance by connecting them in real time to the right data and people they need to improve business results. The company works with many of the world’s leading and most progressive brands across multiple industries including retail, media and entertainment, manufacturing, finance and more. For more information, visit www.domo.com. You can also follow Domo on Twitter, Facebook, LinkedIn, Google+, and Instagram.
• Qlik Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private SaaS company, Qlik offers an Active Intelligence platform, delivering end-to-end, real-time data integration and analytics cloud solutions to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik does business in more than 100 countries and serves over 50,000 customers around the world.

More events from this host

• CIO Day | Singapore October 2026, Singapore
• CIO Day | Singapore October 2026, Singapore
• CIO Day | California November 2026
• CIO Day | Dubai November 2026, Dubai
• CIO Day | Sydney February 2027
• CIO Day AI playground | J | Sydney February 2027, Sydney
• CIO Day | AI | playground | 3 | Sydney February 2027, Sydney
• CIO Day AI | Sydney February 2027, Sydney