CDO ANZ Hybrid Series - July Edition 2022
Driving Data Culture to Enable a Customer-Focused, Value-Driven Mindset
Hosted by Factor
- 500 attendees
- 32400 hours
Overview
Exploding quantities of data have the potential to fuel a new era of fact-based innovation in corporations, backing up new ideas with solid evidence. Buoyed by hopes of better satisfying customers, streamlining operations, and clarifying strategy, firms have for the past decade amassed data, invested in technologies, and paid handsomely for analytical talent. Yet for many companies a strong, data-driven culture remains elusive, and data are rarely the universal basis for decision making. Join this months edition to learn how to:
Creating a culture to go hand in hand with your digital infrastructure
Crafting a mindset of value measurement, alignment, and viability
Less bureaucracy more autonomy: measuring the success of key industries that focused on customer values.
Utilising Insights to Enhance the Value Propositions for Your Customers
Using advanced analytics, machine learning and personalisation techniques to deliver relevant experiences
What to expect
- In-deep Interactions 1:1
- Speakers 20+
- Full Program 1 Day
- Sessions 20+
- 150+ Attendees Live Interactions
What we will cover
- Top Down Culture Data-driven culture starts at the top
- Data Access Fix basic data-access issues quickly
- Quantify Uncertainty How we can quantify uncertainty
- Analytics for EX How to use analytics to help employees, not just customers
Agenda
- Taking Control of Your Data Consumption Spend Without Killing Your Innovation(Plenary) In the session we will be exploring how to take control of your consumption costs when your data requirements are running 24/7, how you can continue to inno vate without the need to ask for more budget and how to design a foundation for data and analytics with healthy data that delivers your business outcomes.
- Evolve: How to Achieve Your Goals for Long-term Success(Plenary) Join global sales coach and leader Ryan Tuckwood (SWISH Co-Founder and CEO) as he takes us on a dynamic, inter-active session on goals setting for leaders as we head into 2022. Without goals, we have no clear direction, Ryan will help to transform your mindset and help you develop both personally and professionally. This session will focus on: Habits and behaviours Infinite goal setting How to increase your productivity / your teams productivity
- Scaling AI Without Crashing: Secure Your AI Lifecycle and Scale Up at Speed(Plenary) Many companies see the opportunity in AI to radically change the way they do business and speed up their digital transformation. Whether it’s to improve customer experience and reduce customer churn, accelerate innovation or optimize productivity of financial flows, or reduce costs through predictive analytics. After focusing resources on their AI practice, organisations are pushing their models out of the sandbox and serving them at scale so that they can start realising the ROI. However, it is not that simple and companies continue to face many challenges. Numerous government agencies and enterprise customers have deployed their models two to three years ago, but have not retrained the models using the latest data since then. That’s not even counting the many models in sandboxes failing to go live in production. The question is therefore, how to secure your AI lifecycle and scale up at speed? Join this session to learn more about: What are the challenges & limitations with AI industrialization? What are the ingredients to correct the flaws, secure your AI launch and scale the use of AI across the business? How to create resilient AI-driven assets to maximize impact?
- Overcoming the War on Talent, and Developing a Workforce for the Future(Plenary) The way we work, recruit and retain talent has shifted drastically in the past 2 years; individuals are not just looking for financial gain, they want more. They want to work with companies that align to their values, and that is clearly and accurately demonstrated. Join this session to understand: The current landscape – workforce and flexibility Standing out – ways to attract, recruit and retain talent of the future Creating a path for developing the right team – are you diversity focused
- Morning Tea & Networking Break(Plenary)
- The Logical Approach to a Data-Driven Culture(Plenary) The early crop of CDOs was focused on data governance, data quality and regulatory drivers but today's CDOs are more focused on enabling a data-driven culture. To become data-driven, organisations must ensure that as many data consumers as possible are able to access the entire enterprise data and use it to improve and optimise both business and decision-making processes. Data Virtualization is a modern data integration technique in which a single logical data layer can be built containing semantic definitions of all of the underlying sources. This approach accelerates data delivery and drives enterprise adoption of data usage. Attend this session to understand how a logical approach to data delivery can be used to; Seamlessly implement an Enterprise Data Marketplace Enable all business users to derive value from self-service analytics tools Apply consistent security and governance policies across the enterprise data ecosystem
- Data Visualisation: Unlocking Evidence for Better Decisions(Plenary) It is widely accepted that data is key to good decisions, especially within transport. However, data is most valuable when refined into analysis and insights that inform evidence-based decisions, making the best possible use of the funding available and positively affecting our community. For some years now, the Department of Transport and Main Roads (TMR) has been producing comprehensive, interactive data visualisations to manage the performance of its large transport infrastructure portfolio. Recent advancements in data analysis and visualisation software have allowed TMR to produce its largest and most complex data analysis dashboard to date. Join the session as Dr Marco discusses: The journey TMR is on in relation to data analysis and visualisation How newly available software and techniques are being leveraged to unlock evidence for better decisions How to create better outcomes for our community, now and in the future.
- Knowledge Graphs - The Secret Ingredient CIOs Are Using to Accelerate Cloud Transformation Through to Employee Engagement(Plenary) The war for talent, and digital transformation, are both a huge focus for CDOs today. 86% of Australian CIOs noted in a recent survey the need to acquire and retain top talent as the skills shortage continues. Engaging employees and providing career pathways is key to retention. Meanwhile CDOs must continue to manage the complex migration of IT estates to the cloud, requiring a deep understanding of the network dependencies to prevent outages. Knowledge Graphs built on Neo4j offer a complete view of their business in near real-time, making sense of vast amounts of data - from IT network performance to employee skills catalogues. The resulting Knowledge Graphs enable CDOs and their teams to make faster decisions, automate processes, and retain top talent.
- How the Past 3 Years Have Reshaped the Approach We Take on Data(Plenary) The global COVID-19 pandemic had implications on all industries, for healthcare, this meant to re-invent the way they think about data and how to leverage from the vast amount of data they generate daily. The challenge was to create and deploy analytical teams, upskill the existing workforce, while getting valuable insights from a medical practicing workforce who was/is under a lot of pressure. Nowadays, there are multiple success stories of LHNs and Hospitals that got it right and are now able to leverage their data to generate value, provide better care or prepare for any future outbreaks. H ere we are joined by Humberto, Manager at PWC as he takes us on his journey from consulting medical companies and help them develop and train their own data teams. As he works backwards from the problem and how to get the exact data needed every time. The importance of Data literacy – internal training to understand and create reports on the data being collated. How to change the workflow – creating meaningful dashboards and forecasts How to get everyone in the team on board.
- Lunch & Networking Break(Plenary)
- The Democratization of Analytics - Scale the Impact of Analytics Across the Organization(Plenary) It’s no secret that smart organizations want to make more decisions fuelled by data and analytics – but relatively few have breakthrough success. A recent study showed that 97% of organizations are investing in big data and AI technologies but only 23% report being data driven. What’s the bottleneck? Complex disparate data silos, a lack of data and analytic talent, inefficient and manual processes, and a lack of data literacy remain top inhibitors. What if an organization could upskill its workforce so all business teams and knowledge workers could use data and analytics to solve their companies most vexing challenges? There is a way – a proven method – that helps organizations democratize analytics across an organization.
- Using Data to Build Better Relationships with Customers(Plenary) Paid advertising and social media is now one of the key marketing spending forms, but how are we really maximising the data from this to not only understand the client’s needs but also improve the connection the brand has with them and the brand image. In this session, we are joined by Luke Houghton , as he takes us through his expertise on the intersection of digital media, problem-solving, and dealing with the most difficult issues of our time. Turning data into value Creating brand awareness and a meaningful bond through data Understanding client’s complaints and addressing them Using paid advertising and other platforms to communicate goodwill
- Survival of the Smartest: How CitrusAd Brought their Customers Closer by Making Real-Time Data Available(Plenary) Join this session to hear how: CitrusAd is putting cutting edge insights back into the hands of retailers and suppliers through their Citrus Insights Platform Sharing key data quickly and securely outside their business is strengthening partner collaboration and customer communication At the core of this success is a robust internal data culture and how they built it
- Automating Data- Looking Behind the Curtain(Plenary) As data professionals we need to re-assess and re-evaluate our strategy according to how successful our efforts have been over the last 30 years. Today we will discuss some of the difficulties of using legacy data collected for other purposes within AI-driven models & come to some solutions for the problems of legacy data. Join this session to explore: What has been and what has not been working for IT and data Where we are today as a result What we need to do differently going forward to help our organisations be sustainably more successful
- Afternoon Tea & Networking Break(Plenary)
- Evolve: Finding Your Brand True North(Plenary) In an overwhelming world, leaders need to find a way to stand out from the crowd. By Finding Your Brand True North you can have the confidence to naturally attract the right customers to your business and the right people to your team. The brand navigator, Lauren Clemett shares how brands magnetise attention and how you can use the science of neurobranding to lead with purpose, direction and meaning.
- Prioritizing Data as a Strategic Asset(Plenary) Data is a critical business asset, whether that's realized to its full potential is up to the business. How an enterprise prioritizes data as a strategic asset will determine its survival, growth potential, and competitive advantage. Having a true data management strategy to ensure quality, trustworthy data at scale will be key for businesses to drive increased revenue and outperform competitors. Join Rex Ahlstrom; CTO, EVP Innovation & Growth at Syniti, as he discussed on what are the cost and implication of bad data and how with improved data management, business executives can then make more informed decisions. Attendees will walk away with: Understanding data’s significance & value - why is it so important for businesses today? How data quality and company success are inextricably linked Combining quality data with the right choice of emerging tech to improve competitive advantage
- Evolve: Riding the Wave of Change through Human Leadership(Plenary) We operate in an increasingly volatile and ever-changing world. For Leadership to be transformative we must learn to ride the waves of change, rather than resist them. Through a Human Leadership approach we can harness the power of our greatest assets, our human beings, and move business forward sustainably without sacrificing people in our pursuit of profit. Join this session to unlock: Change is inevitable, how we respond to change is our choice. By focusing on meeting the needs of our Human Beings first, we ensure they're committed and on the journey with us while we ride the waves of change. The Organisational and individual benefits of Human Leadership.
- A Closer Look at What a Successful Cloud Transformation Looks Like(Plenary) What’s your best move when carrying out a transformation journey in an organisation where the culture is not set up for that journey? Often we find ourselves in environments where the infrastructure is hand touched and not repeatable and therefore not an easy task to take over. On top of that the culture is a problem too and lack of trust across teams which leads to blame, job insecurity and high turn-over. During this session we take a closer look at how Dye & Durham have turned a ship in successfully going through this journey despite the odds when it comes to culture, adaptability , the silo based environment that they were in prior. Join us as we get together with David Hobley to discuss: Transformation in conjunction with culture change : moving from silo based teams to a unified approach Right-sizing product delivery teams based on BA & QA skills Understanding & navigating your path to automation
Speakers
Luke Houghton · Director Digital Transformation Cluster, Griffith University Dr Luke Houghton is a Senior Lecturer in the Department of Business Strategy and Innovation and presently a co-director in the Digital Transformation Research cluster in the Griffith Business School at Griffith University. Luke is actively engaged in research in management problem solving with over 80 publications in this field. His research follows three key streams. The first stream looks at how framing and sensemaking influence problem-solving in messy management environments. More recently he has used these ideas to better understand how data-driven environments can lead to sustainable and effective business growth. Luke is actively engaged in research in management problem solving with over 30 publications in this field. His research follows three key streams. The first stream looks at how framing and sensemaking influence problem solving in messy management environments. The second stream is the feral information systems project which looks at the social, technical and organisation impacts of work-arounds. The third stream involves a study of communities of practice and technology use as well as the practices of blended learning in higher education contexts. His main passion is thinking about how cognitive models (thinking patterns) effect the way we solve problems and make decisions.
Naomie Madden · APAC Recruitment Lead, Data & Analytics at EY Analytics (Asia-Pacific), Ernst & Young As the Data & Analytics APAC Recruitment Lead, I am responsible for the recruitment strategy and activity across the region which include Australia, New Zealand, ASEAN & Hong Kong. I lead a team of Recruitment Specialists and ensure we are delivering on business hiring needs and strategies for the future. I partner and collaborate closely with Partners & key stakeholders, and drive a number of initiatives to improve diversity, candidate experience and ensure quality hiring. I thrive in a fast-paced and complex environment; and am passionate about building relationships and rapport with both internal and external stakeholders. If we get the opportunity to work together you'll find my approach personable and pragmatic, with a commercial focus.
Humberto Jimenez Martinez · Health Analytics, PwC I'm Humberto a manager in Health Analytics who is passionate about technology and its usage to solve important problems. Over the last 7 years, I have established a career in management consulting & data analytics. My expertise includes project management, process re-design, and the integration of new technologies (e.g. robotic process automation, data analytics & visualization) to create digital solutions that translate into savings and optimized data-driven decisions. I recently graduated from the Deep Learning from Udacity and I'd love to get involved in the integration of automation and AI in the healthcare industry.
Dr Marco Motta · Principal Data Analyst, Department of Transport and Main Roads - QLD Government Marco Motta is leader in data analysis and visualisation, with a track-record of transforming the performance reporting culture of large organisations. He has successfully delivered large-scale, high-profile projects, including the development of interactive dashboards to monitor the performance of $5 billion of yearly infrastructure investment. Marco has background in philosophy and critical thinking which he uses to help organisations and clients identify, define, break-down and solve complex challenges. He currently leads a team of data analysts at the Department of Transport and Main Roads.
Christopher Russell · Account Director, Strategic, Talend With more than a decade working in the technology sector, Christopher ensure data leaders can build a resilient and reliable flow of information across their organisations. Christopher have helped more than 50 companies move toward becoming fully data-driven organisations. His role is about understanding client needs and showing organizations how to progress on a journey toward better data health.Katrina Briedis · Sr. Product Marketing Manager Asia Pacific, Denodo Katrina has 20+ years Information Technology experience covering software development, project delivery, software sales and marketing. Her expertise lies in application development, data integration, business intelligence, and analytics. She has worked for leading software vendors such as IBM, Informatica, MicroStrategy, OpenText, Domo and more recently Denodo. Katrina has a passion for data and has worked in a variety of roles primarily helping organizations drive business insights and value through their data assets. She has held leadership positions managing software development teams as well as managing and building technical and marketing teams for startup organizations across the Asia-Pacific region.
David Hobley · Chief Information Officer (CIO), Dye & Durham Australia Expert in the design, delivery and support of cost effective, high performance information technology, infrastructure and applications that address complex business problems. Extensive background in all aspects of project life cycle, from initial business case, through to implementation and support of IT software systems. Strong business acumen, focusing on business outcomes, ensuring growth, business operations, commercial and cultural needs are addressed and delivered. Core competencies include: Skilled in coaching and hiring high-performing teams. Proven history of building highly available/scalable Web sites and services. Demonstrated ability in implementing work-flow improvements to reduce costs and increase efficiency. Strong knowledge and experience of Agile approaches and methods. Strong focus on Metrics and Business Intelligence. Operational Management of the IT systems to ensure availability and performance. Expert in Web Application and Portal Development (both Open Source & Microsoft based stacks). Development and Implementation of IT Strategy tied to Business needs. Project & Programme Management. Prince2 Foundation & Practitioner certification. IT organisation and management re-engineering. IT process design and change. Vendor and Relationship Management.
Heid Badgery · Managing Director, ANZ, Alteryx Heidi Badgery is the Managing Director of Alteryx in ANZ, and is responsible for company strategy, business activities and operations in the region. Under Heidi’s leadership and extensive experience in enterprise software business development, as well as passion for customer centric technology, Heidi is zealous to accelerate Alteryx’s growth strategy and empower more organizations to use their data to make decisions at pace and scale, to achieve business outcomes. With more than 20 years’ experience in the IT industry, Heidi has worked in the United States and across Asia Pacific, building businesses and accelerating organizational performance in software, SaaS and consulting services. Prior to joining Alteryx, Heidi led Adobe’s Professional Services Go To Market team across Asia Pacific, with a focus on ensuring Adobe’s customers realize their digital ambition and achieve measurable business outcomes through their digital transformation. Heidi has also spent 13 years with Symantec, leading the Company’s global accounts, the Norton business in Greater China and developing new strategic services offerings for the global business. Leaving Symantec, Heidi worked with CEB then Gartner to create and deliver strategic service offerings focused on areas of leadership and driving organizational performance. Heidi holds a Bachelor’s Degree in Psychology, a Master’s Degree in Marketing and is undertaking her Doctorate in Business.Tim Wilson · Head of Product Technology, Entain Over 10 years of experience building and managing teams and proven ability to continuously improve team operations to develop a high performing culture. Passionate about technology with extensive experience in agile environments and working on high profile web applications that are subject to dynamic loads. Experience in advocating software best practices having established devOps culture at Compare the Market, introduced QA processes, and implemented monitoring to improve up-time and performance. Background in augmenting delivery processes having implemented agile and basecamp shape-up to address challenges. High emotional intelligence and ability to build strong relationships in teams and throughout the organisation. Ability to communicate and advocate highly technical concepts to senior executives. Extensive experience in cross functional collaboration. History of leading and delivering, on time and on budget, flagship cross functional projects.
Ian Jones · Director, Yakgarra Services I’m a pragmatic senior executive ICT leader and architect of digital transformations. My experiences include successfully leading teams through ICT & digital changes and service management projects. I want to make a difference in transforming static, bureaucratic technology functions into value-focused service delivery partners. I enjoy working with others to improve digital service delivery to non-technical organisations or broader communities. The Experiences section below outlines some of my selected achievements. I have designed and delivered IT service delivery improvements, including establishing new digital capabilities and reducing IT operating costs. I have been successful due to my working style that focuses on empathy, transparency, collaboration, continuous improvement and value delivery. I place significant importance on building collaborative, professional relationships to drive shared results.
Mat Cantarella · Director, Information Security and IT Operations, FKG Group I am a passionate people leader with a strong focus on building and leading high performing technology teams. My approach is to build trust and confidence within the team and stakeholders, which in my experience leads to the overall success of a project or technology implementation. With a technical background originally in IT Infrastructure and DevOps, my technical interest and focus have shifted to Cyber Security in recent years. I am experienced in delivering ISO27001:2013 certification, APRA CS234 & PCI compliance. I appreciate cyber risk and believe strategic technology and business governance alignment are paramount.
Peter Philipp · General Manager, ANZ, Neo4j Peter brings more than 20 years' of technology and leadership experience, working with business and technology leaders on data-driven projects, from government agencies in Europe and Asia-Pacific, to several of the world's top 10 financial institutions. Prior to joining Neo4j, Peter held regional leadership positions with SAP, HP Autonomy and most recently as GM of Europe for Attivio, a Gartner Magic Quadrant leader for Insight Engines.
Rex Ahlstrom · CTO, EVP Innovation & Growth, Syniti Seasoned executive with strategic vision and ability to execute. Highly successful in leading organizations during growth and turnaround stages through influence and action. Operational experience across a broad range of executive roles including CEO, CSO, CTO, CMO, global operations, strategic partnerships, technology and strategy. History of delivering results based on long-range planning with a high degree of accuracy. Built corporate structures and executive teams from the ground up; extremely low attrition rates, high morale and company loyalty. Financially savvy with full P&L responsibility. Diverse market and business development expertise across Enterprise Software, Cloud, ERP, Healthcare, Telecommunications and Aerospace & Defense sectors. BSEE and MSEE degrees. Specialties: • Creative, strategic thinker on a broad range of businesses and technologies • Complex M&A, contract negotiation and partnership strategy experience • P&L responsibility including raising capital across private and venture networks • Due diligence experience in evaluating businesses/investment opportunities for VC firms • Deep technical and engineering background within many market segments • Continual focus on revenue growth and cost containment
Partners
- Talend Talend, the leading data integration and data integrity company, enables every business to find clarity amidst the data chaos. Talend is the only company to bring together in a single platform all the necessary capabilities that ensure enterprise data is complete, clean, compliant, and readily available to everyone who needs it throughout the organization. Businesses rely on Talend to deliver exceptional customer experiences, make smarter decisions in the moment, drive innovation, improve operations, and thrive in a future they can’t yet see.
- Syniti Syniti enables agile enterprises with silo-free enterprise data management that helps turn complex data challenges into competitive advantages. With a unified, learning platform and one of the world’s largest teams of data-focused experts, enterprises and global alliance partners choose Syniti when they require trusted data to ignite business growth and reduce risks. Syniti is a portfolio company of BridgeGrowth Partners LLC. Headquartered in Boston, Massachusetts with offices in 25 countries around the world, Syniti operates in all global regions and industry verticals, and maintains a 99.7% client success rate across thousands of complex data projects and initiatives.
- Alteryx Alteryx, the Analytics Automation company, is focused on enabling every person to transform data into a breakthrough. Alteryx unifies analytics, data science and business process automation in one, end-to-end platform to accelerate digital transformation and shape the future of analytic process automation (APA™). Bringing data, processes and people together in a converged approach, the Alteryx APA Platform™ enables high-impact business outcomes and rapid upskilling of people across the organization. The human-centered platform transforms how businesses leverage their data assets and automate processes to generate workforce efficiencies, top-line growth and optimize costs.
- Dataiku Dataiku is the centralized data platform that moves businesses along their data journey from analytics at scale to enterprise AI. By providing a common ground for data experts and explorers, a repository of best practices, shortcuts to machine learning and AI deployment/management, and a centralized, controlled environment, Dataiku is the catalyst for data-powered companies. Customers like Unilever, GE, and Comcast use Dataiku to ensure they are moving quickly and growing exponentially along with the amount of data they’re collecting. By removing roadblocks, Dataiku ensures more opportunity for business-impacting models and creative solutions, allowing teams to work faster and smarter.
- Denodo Denodo is the leader in data virtualization – providing unmatched performance, unified access to the broadest range of enterprise, big data, cloud and unstructured sources, and the most agile data services provisioning and governance – at less than half the cost of traditional data integration. Denodo’s customers have gained significant business agility and ROI by creating a unified virtual data layer that serves strategic enterprise-wide information needs for agile BI, big data analytics, web and cloud integration, single-view applications, and SOA data services across every major industry. Denodo Platform offers the broadest access to structured and unstructured data residing in enterprise, big data, and cloud sources, in both batch and real-time, exceeding the performance needs of data-intensive organizations for both analytical and operational use cases, delivered in a much shorter timeframe than traditional data integration tools. The Denodo Platform drives agility, faster time to market, increased customer engagement from single view of customer and operational efficiencies from real-time business intelligence and self-serviceability. Founded in 1999, Denodo is privately held, with main offices in Palo Alto (CA), Madrid (Spain), Munich (Germany) and London (UK). For more information visit www.denodo.com, follow Denodo via twitter: @denodo or contact us to request an evaluation copy at info@denodo.com.
- Neo4j Neo4j is the leading graph database platform that drives innovation and competitive advantage at Airbus, Comcast, eBay, NASA, UBS, Walmart and more. Thousands of community deployments and more than 300 customers harness connected data with Neo4j to reveal how people, processes, locations and systems are interrelated. Using this relationships-first approach, applications built using Neo4j tackle connected data challenges including artificial intelligence, fraud detection, real-time recommendations and master data. Find out more at Neo4j.com.
- Domo Domo’s mission is to help all employees – from the CEO to the front-line worker – optimise business performance by connecting them in real time to the right data and people they need to improve business results. The company works with many of the world’s leading and most progressive brands across multiple industries including retail, media and entertainment, manufacturing, finance and more. For more information, visit www.domo.com. You can also follow Domo on Twitter, Facebook, LinkedIn, Google+, and Instagram.
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