CIO Day | Singapore
Navigating Digital Transformation: Strategic Leadership in a Hyper-Connected World
Ritz Carlton, Singapore
Hosted by Factor
- 2 attendees
- 8 hours
Overview
In this event, explore the pivotal role technology executives play in leading digital transformation across industries. As organisations accelerate their digital agendas, technology executives must balance innovation, cybersecurity, and operational efficiency to drive business outcomes. This event delves into the strategies that empower leaders to foster agility, manage complexity, and align technology with long-term business goals.
What we will cover
- Customer Experience Exploring strategies to elevate customer interactions, personalisation, and engagement, ensuring competitive differentiation and loyalty.
- Operational Productivity Investigating ways to streamline processes and optimise internal operations, reducing inefficiencies and improving overall output.
- Enterprise Agility Focusing on building agility and resilience into business operations to quickly respond to market shifts, disruptions, and emerging opportunities.
- Digital Acceleration Exploring how to accelerate digital transformation efforts to drive growth and adapt to new market demands.
- Cybersecurity Priority Emphasising proactive approaches to cybersecurity, integrating security measures into projects from inception to minimise risk.
- AI Automation Examining how automation and AI are enhancing decision-making, reducing manual tasks, and improving business outcomes.
- Data Analytics Exploring how data-driven insights can guide strategic decisions and improve business outcomes across departments.
- ESG Goals Investigating how CIOs can support organisational sustainability efforts, aligning IT with environmental and social governance (ESG) metrics.
- Talent Development Addressing the challenge of upskilling IT teams and attracting digital talent, focusing on leadership in a tech-driven world.
- C-Suite Collaboration Exploring the evolving role of CIOs as strategic partners within the executive team, driving cross-functional collaboration and innovation.
- Cybersecurity Investments Discussing the increasing need for investments in cybersecurity to protect against evolving threats and secure sensitive business data.
- AI Optimisation Exploring AI's role in optimising business processes, from predictive analytics to automating routine workflows.
Agenda
- Registration and Welcome Coffee(Technology Day Singapore) Welcome to the start of an exciting day! Please join us for registration upon arrival, where you will be greeted by our team and receive your event materials. This is the perfect time to enjoy a cup of coffee, meet fellow delegates, and network before the formal agenda begins. We encourage you to use this opportunity to connect with peers, explore the venue, and settle in for a day filled with insightful discussions and innovative ideas.
- Welcome Address & Introduction by Host(Technology Day Singapore) Join us for the official opening of our event with a warm welcome address from our host, followed by an introduction from our esteemed CEO, Josh Heid. This session will set the stage for the day’s proceedings, highlighting the key themes and objectives of the conference. Josh will also share insights into the evolving landscape of technology and innovation, providing a backdrop for the discussions that will unfold throughout the day.
- The Evolving Role of the CIO in the AI Era(Technology Day Singapore) In a world marked by rapid disruption, IT and data leadership must evolve to address emerging challenges and opportunities. This presentation examines how redefining IT and data strategies can enable organisations to thrive amidst uncertainty. By embracing adaptive leadership, fostering innovation, and leveraging advanced technologies, businesses can navigate disruption effectively while driving strategic growth and resilience. Discussion Points: New requirements to the CIO Role in the era of AI Governance and Data Strategic Alignment & Business Value
- The Collective Enterprise, Global Megatrends and The Power of C-Suite Fusion(Technology Day Singapore) In today's complex business environment, misalignment among C-suite executives can lead to significant challenges. Studies indicate that companies with highly aligned executive teams achieve 70% higher performance compared to their less aligned counterparts. Conversely, a lack of alignment can result in inefficiencies, with organisations potentially wasting up to $2.1 million annually due to ineffective processes. Join an expert C-Suite panel as they explore how partnerships among top executives are essential for addressing today’s global megatrends and focus on the importance of collaborative leadership in navigating shifts in technology, governance, and market dynamics, showcasing how integrated strategies can bolster organisational resilience and agility. Discussion Points: Leveraging diverse executive perspectives to tackle complex global challenges. Developing adaptable frameworks to meet governance, technological, and economic shifts. Fostering cross-functional alignment to drive innovation and gain a competitive edge.
- Data-Driven Decision-Making Done Right(Technology Day Singapore) [Thought Leadership] In today’s business landscape, effective data-driven decision-making is pivotal for success. However, while 84% of business leaders recognize data-driven decision-making as the most critical skill, many organisations still struggle with execution due to poor data quality and misalignment with strategic goals. Data is central to decision-making today. Learn how to effectively harness data for improved business outcomes. This session explores how organisations can address these challenges, align data insights with strategy, and unlock the true potential of their data investments. Discussion Points: Reasons why some data-driven decisions miss the mark. The hidden costs associated with poor data quality. Strategies for aligning data insights with business strategy.
- Networking and Morning Tea(Technology Day Singapore) Join us for a morning tea where you can engage in meaningful 1:1 discussions with industry peers and vendors. This session is designed to foster collaboration and exchange insights in a relaxed, informal setting. Whether you're looking to forge new partnerships, discuss industry challenges, or share innovative ideas, this networking opportunity is an ideal platform to connect and conceive potential solutions with fellow professionals.
- Building a Resilient Strategy with SASE(Resilient SASE) Strategies in implementing SASE to unify networking and security in the cloud.
- Tech Stack Optimisation for Better ROI(Digital Acceleration) Discussion on optimising technology investments for better ROI and agility in operations.
- Driving Sustainable Growth Through IT How CIOs can lead innovation while balancing short-term operational needs with long-term growth objectives.
- Agility in Operations(Rapid Innovation) Innovate rapidly, improving agility in a dynamic market environment.
- Strengthening Digital Transformation Through Proactive Threat Management(Secure Networks) A session on integrating threat detection and response into digital transformation strategies
- Enabling Digital Transformation Through Hybrid IT(Hybrid Transformation) Leverage hybrid IT for seamless digital transformation and efficiency.
- The Future of Cybersecurity: How CIOs Can Lead with AI-Driven Threat Detection & Automation(Technology Day Singapore) As cyber threats grow in sophistication, CIOs face mounting pressure to safeguard their organisations while enabling digital transformation. The challenge is not just about reacting to threats but anticipating and mitigating risks before they disrupt business operations. This session explores how AI-driven behavioural analytics and automation are reshaping cybersecurity strategies, allowing enterprises to shift from reactive security postures to proactive, intelligence-led defences. We’ll discuss how CIOs can harness emerging technologies to reduce alert fatigue, accelerate incident response, and build a resilient security ecosystem that adapts to evolving threats. Key Discussion Points: The Shift to AI-Driven Security – How behavioural analytics and automation enable proactive threat detection and response. Aligning Cybersecurity with Business Goals – Strategies for balancing security priorities with innovation and digital transformation. The CIO’s Role in Cyber Resilience – Building a security-first culture and leveraging technology to future-proof the enterprise.
- [Fireside Chat] How to Build High-Performing IT Teams with Effective Leadership Strategies(Technology Day Singapore) Building a high-performing IT team is crucial for any organisation's success in the digital age. Effective leadership plays a pivotal role in recruiting top talent, fostering a collaborative and innovative culture, and driving continuous improvement. This session will explore key strategies for IT leaders to develop and sustain high-performing teams, ensuring they are equipped to meet the dynamic challenges of the industry. Discussion Points: Identify and leverage skills that contribute to high performance, implementing strategies to attract and retain top IT professionals. Encourage teamwork and cross-functional collaboration to enhance innovation and productivity, and establish clear expectations and metrics for accountability. Know when to provide direction and when to empower team members to take ownership, fostering an environment where initiative and innovation thrive while maintaining strategic alignment.
- Enterprise Strategies for Migration and Upgrades(Technology Day Singapore) [Thought Leadership] A significant 70% of software migration projects exceed budgets and timelines, with 40% failing to deliver anticipated business benefits, emphasising the need for meticulous planning. Delve into best practices for planning and executing software migrations and upgrades, ensuring a smooth transition while minimising disruption to business operations. Discussion Points: Share best practices for conducting thorough assessments of current systems to inform migration strategies and identify potential risks. Discuss the advantages of implementing phased migrations to minimise disruption and allow for continuous operations during the transition. Highlight the importance of clear communication with all stakeholders during migrations and upgrades to ensure buy-in and smooth implementation.
- Lunch Break - Peer Connect & Executive Roundtables(Technology Day Singapore) Take a well-deserved break and enjoy a delicious lunch while networking with your peers and industry leaders. This session is an excellent opportunity for attendees to build relationships, exchange ideas, and discuss collaborative opportunities in a casual and friendly atmosphere. It's the perfect setting to reconnect with colleagues, meet new faces, and engage in deep dives into the day's topics or explore new trends affecting your industry.
- Prioritising Employee Experience in IT Strategies Developing IT strategies that prioritise employee satisfaction, productivity, and collaboration through advanced tools and platforms.
- Cost-Effective Data Management and Storage Solutions(Data Solutions) Discussion on managing growing data volumes with cost-effective, scalable, and sustainable storage and management solutions.
- Modernising Legacy Systems for Agility(Legacy Modernisation) Exploring strategies to transition from legacy systems to modern architectures, ensuring scalability and flexibility for evolving business needs.
- Enhancing Cloud Security Posture Best practices for securing multi-cloud environments, addressing compliance, and mitigating evolving threats in the cloud.
- Edge Computing and IoT Integration(ESG Goals) Leveraging edge computing to enhance IoT capabilities, reduce latency, and improve real-time decision-making in critical operations.
- AI in Operational Decision-Making(AI Insights) How AI-driven insights can enhance real-time decision-making, improve operational efficiency, and drive innovation across departments.
- Bridging IT Strategy & Business Goals in Financial Services(Technology Day Singapore) For IT leaders in financial institutions, aligning technology initiatives with business strategy is key to driving growth and operational efficiency. This session explores how IT can go beyond support functions and become a strategic enabler of financial innovation. Discussion Points: Turning IT from a cost centre into a value driver: aligning technology investments with business outcomes. Implementing systems thinking to drive seamless digital transformation in banking and payments. Managing IT budgets effectively while optimising performance and mitigating risks in financial services.
- Strategies for Achieving Success in Cross-Industry Digital Transformation(Technology Day Singapore) In today's rapidly evolving business landscape, successful digital transformation is critical across all industries. This session will delve into strategies for achieving success in cross-industry digital transformation. Drawing from extensive experience across IT, automotive, logistics, and facility services sectors, the discussion will explore universal principles, effective leadership strategies, and insightful case studies. Participants will gain practical insights into navigating technological adoption, fostering innovation, and overcoming organizational challenges to drive sustainable digital change. Join us to discover how to align technology initiatives with business goals, optimize operational efficiency, and create value in a digital-first world. Discussion Points: Understanding the core principles that underpin successful digital transformation initiatives, applicable across diverse industry landscapes. Exploring the role of leadership in driving digital innovation, fostering a culture of change, and aligning organisational strategies with technological advancements. Analysing case studies from various industries to highlight best practices, challenges encountered, and lessons learned in implementing cross-industry digital transformation strategies.
- Effective Strategies for Demonstrating ROI(Technology Day Singapore) Securing the budget for IT initiatives requires more than just presenting technical details; it demands a clear demonstration of the return on investment (ROI). By aligning IT strategies with business goals, IT leaders can effectively communicate value to decision-makers. Understanding the needs and expectations of key stakeholders, positioning IT as a strategic enabler, and ensuring that technology investments are closely tied to business outcomes are crucial in securing the necessary funding. Discussion Points: Understanding the expectations of decision-makers and tailoring your ROI presentation to address their key priorities and concerns. Highlighting IT as a strategic enabler that supports business goals by driving efficiency, innovation, and competitive advantage. Demonstrating how IT investments align with the company’s overall business strategy, contributing to long-term success and measurable outcomes.
- Harnessing AI and Machine Learning for Proactive Cybersecurity(Technology Day Singapore) As the cybersecurity risk landscape evolves, the integration of advanced technologies like Artificial Intelligence (AI) becomes crucial for fortifying enterprise defenses. By building robust cybersecurity frameworks and adopting a risk-based approach to managing AI-related risks, organisations can enhance their resilience against emerging threats. These strategies are vital in ensuring that businesses not only detect and respond to cyber risks more effectively but also maintain continuity and security in a rapidly changing digital environment. Discussion Points: AI is transforming both cyber threats and defenses. As attackers use AI to enhance their methods, organisations must adapt by using AI-driven tools to stay ahead and effectively counter evolving threats. A strong cybersecurity framework is essential for protecting against advanced threats. Integrating AI tools helps improve threat detection, response, and overall resilience, ensuring comprehensive defense strategies. AI introduces new risks that need careful management. Organisations should assess these risks and ensure AI applications are secure and aligned with their overall risk management strategies to maximise benefits and minimise vulnerabilities.
- Closing Remarks By Host(Technology Day Singapore) Join us for the closing remarks by our host and Factor CEO, Josh Heid. In this final segment, Josh will reflect on the day's panels, keynotes, fireside chats, and acknowledge the invaluable contributions of all participants and speakers. He will highlight key takeaways from the day's discussions and express gratitude for their insightful inputs and engagement throughout the event. Don't miss this opportunity to wrap up the event on a high note and gain valuable insights from Josh as he concludes the proceedings.
- End of Day Drinks(Technology Day Singapore) Join us for "End of Day Drinks," a networking session designed to foster connections and camaraderie among attendees. This gathering provides the ideal setting to mingle, exchange insights, and build relationships with industry peers. Raise a glass to a day of fruitful discussions and continue the conversation over refreshing beverages and light snacks. Whether you're keen to expand your professional network or unwind after a day of learning, our End of Day Drinks event offers a relaxed and welcoming atmosphere for meaningful interactions and networking.
Speakers
Zeljko Ivkovic · Chief Information Officer, ISS Zeljko hails from Germany but holds a Croatian passport. His educational journey took him through a major in Computer Science, followed by an MBA from Fudan University in Shanghai. Over the years, he has held various executive positions, gaining diverse experience. He has had the privilege of residing in different parts of the world, spending 6.5 years in Japan, followed by 12 years in China, and now, Singapore. Throughout his journey, he has been actively engaged in the Tech, Automotive & Transport industry, contributing expertise to renowned companies like BOSCH, DB Schenker, and ISS AS. Zeljko's true passion lies in digitalization, innovation, and staying at the forefront of future tech trends. His personal motto is straightforward but effective: "Get the job done." He thrives in collaborative team environments, where he works tirelessly to achieve business goals and drive transformative change.
David Tay · Chief Information Officer (CIO), Lendlease David Tay is responsible for Business-Technology partnership to enable digitization and automation for Lendlease integrated business model, consisting of Investment, Development and Construction. He leads teams across Singapore, Malaysia, China and Japan as Technology-partner for the business and operations, based on globalized and standardized platforms and solutions. Prior to this appointment, David was CIO for Beyonics, responsible for the integration of multiple M&A business entities into a single ERP system and to consolidate 4 production facilities into a single 203,000 sq.ft. mega-campus. He is also responsible for the subsequent migration of this on-premise 7-modules ERP to a cloud-based 22-modules ERP that supports the company’s business growth and establish a data platform for Industry 4.0 adoption. David worked for 15 years as Vice President for Software BU and Regional Director for Managed Services/CIO in Diebold Nixdorf. David played a VP – Infrastructure role in setting up a Data Centre that provided IDC, Business Continuity and Disaster Recovery services. He also works at IBM Singapore for 15 years in various technology services groups. David holds a B.Sc (Hons) from the University of Bradford. He is also a Disaster Recovery Certified Expert.
Callum Dunn · IT Director Asia Pacific, Moet Hennessy Asia Oceania Callum is an experienced Director Of Technology with a demonstrated history of working in the luxury industry. Strong information technology professional skilled in IT Strategy, Management, Business Intelligence, and Infrastructure.
Josh Heid · Founder, Panelist Josh brings with himself years of leadership experience as the driving force behind Factor and Panelist, where he has shaped the future of business strategy through his expertise in Product Design, Customer Experience, and Engineering. An innovator at heart, Josh excels in Product Design, where he combines aesthetic sensibility with functional purpose to create solutions that resonate with users and deliver measurable results. His approach bridges customer needs and cutting-edge technology, ensuring that every product is not only visually compelling but also highly effective in meeting market demands. In the realm of Customer Experience, Josh has consistently championed the importance of understanding user journeys and fostering engagement through intuitive design and seamless interactions. He has implemented frameworks that elevate user satisfaction, ensuring that Factor’s offerings remain at the forefront of customer-centric innovation. Josh's engineering mindset adds a unique layer to his leadership. His ability to translate complex concepts into actionable development processes has resulted in robust, scalable applications and systems. By integrating engineering principles with strategic thinking, Josh has driven operational excellence while maintaining a sharp focus on delivering top-tier solutions to clients. With a deep understanding of Leadership Strategy, Marketing, and Sales, Josh has built Factor and Panelist into trusted names in their industries, continuously setting new benchmarks for innovation and success.
Max Mo · Chief Financial Officer, MET Group Max is the Chief Financial Officer of MET Asia Energy. Previously, he was the core founding member of TotalEnergies Renewables – APAC where he led the full spectrum of finance functions. He also leads and is responsible for M&A, group restructuring, operation and compliance matters. Further to this, as a digitalisation advocate, he spearheads and successfully implemented finance digitalisation and automation initiatives. Max is a committee member of the Institute of Singapore Chartered Accountant (“ISCA”) Young Professional Advisory Committee. In 2024, he was appointed to the Implementation Committee for Accountancy Workforce Development which was jointly established by Accounting and Corporate Regulatory Authority and ISCA. He specialises in International Financial Report Standards and is an accounting trainer on renewable energy at ISCA. Max is a Chartered Accountant of Singapore and a Certified Internal Auditor.
Dr Henning Bork · Group CIO, ASMPT Dr Henning Bork is the Group CIO of ASMPT. Responsible for all ASMPT IT functions globally incl. Infrastructure, SAP, Teamcenter, Applications, BI / Analytics and Cybersecurity. ASMPT is a leading supplier for machines for semiconductor backend chip production and electronics production (SMT). ASMPT has a revenue of approx. 2” BN USD and is headquartered in Singapore. Previously (VP Digitalisation & Strategy for SMT Segment) central role in defining corporate Strategy and Implementation for the SMT Segment from ASMPT, responsible for Digitalization of ASM SMT Solutions Segment incl. IT. Strategy (M&A) responsibility included both DEK (machines) and Critical Manufacturing (MES Software) acquisition & integration. He has a PHD in Mechanical Engineering from TU Munich, Germany and graduated fromTU Darmstadt, Germany / UC Berkeley, USA.
Craig Baty · VP & Head of Research, Factor With over 30 years of C-level experience in ICT, HR, marketing, sales, operations, research, leadership, and international business, Craig is a notable tech industry leader.
Simon Bernie · Vice President | Head of Asia Pacific, Middle East & Africa, PURVIEW
Sujoy Sen · Chief Marketing Officer Asia, Kyndryl Sujoy Sen is the Chief Marketing Officer of Kyndryl ASEAN. He began his career seeking a job as a photojournalist out of college as he had a passion for photography and human storytelling. Sujoy's analytical background in his early years at IDC helped him understand market dynamics, while his love for storytelling, the human connection and building teams aligned to sales outcomes eventually led to marketing as a natural progression.
Shui-Min Tan · CITO, National University of Singapore
Rahul Chavan · Vice President Information Technology, DBS Bank
Partners
Verizon Business · Gold
Exabeam · Gold Exabeam is a global cybersecurity leader that delivers AI-driven security operations. High-integrity data ingestion, powerful analytics, and workflow automation power the industry’s most advanced self-hosted and cloud-native security operations platform for threat detection, investigation, and response (TDIR). With a history of leadership in SIEM and UEBA, and a legacy rooted in AI, Exabeam empowers global security teams to combat cyberthreats, mitigate risk, and streamline security operations. Learn more at www.exabeam.com .- Cloud Kinetics · Gold
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