CIO Day | Singapore
Navigating Digital Transformation: Strategic Leadership in a Hyper-Connected World
Sofitel Singapore City Centre
Hosted by Factor
- 20 attendees
- 9 hours
Overview
In today's dynamic technology landscape, the CIO's role is more critical than ever. In this event, explore the pivotal role technology executives play in leading digital transformation across industries. As organisations accelerate their digital agendas, technology executives must balance innovation, cybersecurity, and operational efficiency to drive business outcomes. This event delves into the strategies that empower leaders to foster agility, manage complexity, and align technology with long-term business goals.
What we will cover
- Customer Experience Exploring strategies to elevate customer interactions, personalisation, and engagement, ensuring competitive differentiation and loyalty.
- Operational Productivity Investigating ways to streamline processes and optimise internal operations, reducing inefficiencies and improving overall output.
- Enterprise Agility Focusing on building agility and resilience into business operations to quickly respond to market shifts, disruptions, and emerging opportunities.
- Digital Acceleration Exploring how to accelerate digital transformation efforts to drive growth and adapt to new market demands.
- Cybersecurity Priority Emphasising proactive approaches to cybersecurity, integrating security measures into projects from inception to minimise risk.
- AI Automation Examining how automation and AI are enhancing decision-making, reducing manual tasks, and improving business outcomes.
- Data Analytics Exploring how data-driven insights can guide strategic decisions and improve business outcomes across departments.
- ESG Goals Investigating how CIOs can support organisational sustainability efforts, aligning IT with environmental and social governance (ESG) metrics.
- Talent Development Addressing the challenge of upskilling IT teams and attracting digital talent, focusing on leadership in a tech-driven world.
- C-Suite Collaboration Exploring the evolving role of CIOs as strategic partners within the executive team, driving cross-functional collaboration and innovation.
- Cybersecurity Investments Discussing the increasing need for investments in cybersecurity to protect against evolving threats and secure sensitive business data.
- AI Optimisation Exploring AI's role in optimising business processes, from predictive analytics to automating routine workflows.
Agenda
- Welcome Coffee & Registration(CIO Day | Singapore)
- Welcome Address & Introduction(CIO Day | Singapore)
- Security Beyond Borders: Geopolitics, Cyber Threats, and the Future of Sovereignty(CIO Day | Singapore) Cybersecurity today is deeply intertwined with geopolitics. In this session, Bilahari Kausikan shares sharp insights on how global power shifts, state-sponsored cyber threats, and digital sovereignty are reshaping security priorities. From ASEAN’s role to international tensions, hear how governments and organisations must adapt in an era where cyber and geopolitical risks are inseparable. Discussion Points: Geopolitical Drivers – Understanding the factors behind cyber conflicts and their impact on ASEAN. Cyber Sovereignty – Balancing national interests with regional digital security priorities. Diplomacy and Response – Leveraging diplomatic strategies to manage incidents while safeguarding critical infrastructure.
- Thought Leadership: Effective Strategies for Demonstrating ROI(CIO Day | Singapore) Securing the budget for IT initiatives requires more than just presenting technical details; it demands a clear demonstration of the return on investment (ROI). By aligning IT strategies with business goals, IT leaders can effectively communicate value to decision-makers. Understanding the needs and expectations of key stakeholders, positioning IT as a strategic enabler, and ensuring that technology investments are closely tied to business outcomes are crucial in securing the necessary funding. Discussion Points: Understanding the expectations of decision-makers and tailoring your ROI presentation to address their key priorities and concerns. Highlighting IT as a strategic enabler that supports business goals by driving efficiency, innovation, and competitive advantage. Demonstrating how IT investments align with the company’s overall business strategy, contributing to long-term success and measurable outcomes.
- C-Suite Synergy: Leading Through Complexity in an Era of Constant Change(CIO Day | Singapore) In an age defined by digital disruption, evolving regulations, and rising stakeholder expectations, organisational resilience is no longer the responsibility of a single function — it’s a collective executive mandate. This opening panel brings together C-suite leaders to explore how collaboration across finance, technology, data, and security functions is critical to navigating today’s megatrends. From managing enterprise risk to enabling digital trust and innovation, the discussion will unpack how executive alignment shapes future-ready strategies. Discussion Points: Shared Accountability: How C-suite leaders align on managing risk, trust, and operational resilience. Enterprise Agility: Responding to shifting technologies, regulatory frameworks, and stakeholder demands. Integrated Leadership: Moving beyond silos to drive strategic clarity, innovation, and competitive advantage.
- Reimagining IT Operating Models with Cloud-Native, AI-Driven Platforms(CIO Day | Singapore) CIOs are under pressure to shed legacy complexity and build IT operating models that can adapt to rapid business change. Cloud-native platforms combined with AI-driven automation present a path to agility, scalability, and proactive governance across the enterprise. The challenge lies in managing hybrid and multi-cloud environments without sacrificing security or compliance. Discussion Points: How CIOs can move from legacy, siloed environments to cloud-native platforms that unlock agility and scale. Leveraging AI and automation to streamline IT operations, reduce manual effort, and enable predictive decision-making. Ensuring governance, compliance, and seamless integration across hybrid and multi-cloud ecosystems.
- AI-Driven Transformation(CIO Day | Singapore) Delivering Business Value Through Data, Cloud and Intelligent Automation Discuss approaches to accelerating digital transformation by modernising applications, unlocking data, and applying AI to improve efficiency, resilience, and customer experience. Discussion Points: · Modernising legacy systems while embedding AI-enabled innovation · Harnessing enterprise data to drive insights and prepare for agentic AI · Optimising cost, compliance, and governance through automation and managed services
- Networking Break & Morning Tea(CIO Day | Singapore)
- The Evolving Role of the CIO in the AI Era(AI, IT & Data Strategy) As AI reshapes industries and accelerates digital disruption, the role of the CIO is transforming. Beyond overseeing technology, today’s CIO must act as a strategist, innovator, and business enabler. This keynote will explore how adaptive leadership, strong governance, and a focus on value creation enable CIOs to lead their organisations with confidence in an AI-driven world. Discussion Points: Redefining the CIO Role: New expectations for IT leaders as AI and automation reshape the enterprise. Governance & Trust: Balancing data-driven innovation with responsible governance and risk management. Execution at Scale: Turning digital vision into operational results across global enterprises.
- Driving Business Resilience through Digital Engineering and Application Modernisation(AI, IT & Data Strategy) Modernising core applications and adopting digital engineering practices is central to building resilience in uncertain market conditions. CIOs need to embed security, observability, and automation into the fabric of their systems while accelerating delivery. Application modernisation not only enhances scalability and compliance but also aligns technology more closely with growth objectives. Discussion Points: Modernising core enterprise applications to enhance scalability, security, and long-term adaptability. Embedding resilience through automation, observability, and security-by-design principles across the IT stack. Using digital engineering practices to accelerate delivery cycles and align technology with business growth and regulatory needs.
- Reimagining Enterprise Leadership in ASEAN: Aligning AI, IT, and Data to Build Resilient, Future-Ready Organisations(AI, IT & Data Strategy) [Fireside Chat] This opening conversation explores how ASEAN enterprise leaders stay resilient, innovative, and competitive amid constant change. With AI, data, and IT central to business strategy, what does effective leadership look like, and how can people, technology, and outcomes be aligned for long-term success? Discussion Points: Regional Realities, Global Pressures – Navigating fragmented ASEAN markets, evolving regulations, and talent gaps while meeting global digital standards. Leading Through Ambiguity – How CIOs and CDOs drive transformation amid growth and infrastructure challenges. Beyond Silos – Integrating AI, data, and IT to build agile, innovative, and trusted enterprise strategies.
- Lunch Break - Peer Connect & Executive Roundtables(AI, IT & Data Strategy)
- Generative AI in Data Operations Practical applications of generative AI to optimise workflows and uncover new opportunities.
- Edge Computing and IoT Integration(ESG Goals) Leveraging edge computing to enhance IoT capabilities, reduce latency, and improve real-time decision-making in critical operations.
- Centralising Analytics to Achieve Strategic Business Goals(Enterprise Insights) Discover how integrated solutions drive collaboration and planning for businesses.
- Prioritising Employee Experience in IT Strategies Developing IT strategies that prioritise employee satisfaction, productivity, and collaboration through advanced tools and platforms.
- Data Governance in Action Real-world approaches to ensuring trustworthy, accurate, and well-managed data.
- AI in Operational Decision-Making(AI Insights) How AI-driven insights can enhance real-time decision-making, improve operational efficiency, and drive innovation across departments.
- Thought Leadership: Consolidating the Tool Stack and Cutting Cost While Expanding Visibility(AI, IT & Data Strategy) CIOs need real-time visibility across hybrid and multi-cloud estates to ensure resilience, compliance, and customer trust. Observability provides the single source of truth to anticipate disruption and orchestrate faster recovery. Discussion points: How can CIOs streamline overlapping tools to cut costs without disrupting operations? What strategies enable end-to-end visibility across hybrid and multi-cloud environments? How does greater visibility improve recovery speed, compliance, and stakeholder trust?
- Thought Leadership: Testing at the Speed of AI: Ensuring Data Integrity and Trust in Automated Systems(AI, IT & Data Strategy) AI adoption is only as strong as the trust leaders have in the data, models, and systems running behind the scenes. Yet most enterprises are still testing AI and data-driven applications with outdated approaches built for legacy software lifecycles. This session explores how to modernise testing practices so that data quality, model accuracy, and system reliability keep pace with the scale and speed of AI initiatives. We’ll examine how to validate data pipelines, automate testing for machine learning workflows, and secure integrations across hybrid environments. The discussion will also cover how continuous testing not only reduces risk but also frees teams to accelerate transformation and scale AI adoption with confidence. How enterprises can modernise testing to keep pace with AI-driven applications and data-heavy workflows. Strategies to validate data pipelines, machine learning models, and complex integrations in hybrid environments. The role of continuous testing in reducing risk, accelerating transformation, and scaling AI adoption with confidence.
- Where Cybersecurity Leadership Truly Belongs: Insights from the Business Perspective(AI, IT & Data Strategy) [Fireside Chat] As cyber threats become increasingly complex and impactful, organisations are reconsidering not just how they defend themselves, but who ultimately owns the risk. In this session, we will explore how executive leadership shapes cybersecurity strategy, reporting lines, and organisational resilience. Discussion Points: Leadership and Accountability: How does executive oversight influence cybersecurity effectiveness and risk management across the organisation? Driving a Business-wide Security Culture: How can leaders ensure cybersecurity is treated as a responsibility beyond IT? Aligning Strategy and Execution: Lessons on uniting teams and functions to ensure cybersecurity priorities are embedded across the enterprise.
- The Quantum-Energy Equation: What It Takes to Fuel the Future of AI in a Hyper-Intelligent World(AI, IT & Data Strategy) As AI and quantum computing transform our digital future, they drive growing demands on data and energy. This keynote examines how industries can harness these technologies while managing resource impact, exploring smarter infrastructure, alternative energy models, and embedding ethics into innovation to create a sustainable, high-powered future. Discussion Points: The Quantum-Energy Paradox – How rising AI and quantum demands affect global systems and the digital economy. AI + Quantum: Smarter Together – How their convergence can optimise energy use, streamline operations, and drive sustainable innovation. Ethics and Responsibility – Embedding ethical thinking and sustainability in emerging technologies to benefit people, planet, and progress.
- AI: The Double-Edged Sword of Cyber Defence(AI, IT & Data Strategy) [Fireside Chat] Artificial Intelligence (AI) is revolutionising cyber defence, offering enhanced capabilities for threat detection, response, and risk mitigation. However, its dual nature also presents significant challenges. Cybercriminals exploit AI for sophisticated attacks, while organisations grapple with ethical dilemmas, data security, and potential biases in AI-driven systems. This session explores how businesses can harness AI's potential while safeguarding against its inherent risks. Discussion Points: Balancing Benefits and Risks – How can organisations leverage AI for smarter defence while managing vulnerabilities and avoiding overreliance? Ethical and Bias Challenges – What’s needed to prevent bias and protect privacy in AI-driven security across ASEAN’s diverse landscape? Future Preparedness – How can businesses prepare for evolving AI threats, foster collaboration, and build AI-ready cyber teams?
- Building a Cybersecurity Culture Across the Board(AI, IT & Data Strategy) As cyber threats continue to evolve in complexity and scale, building a strong cybersecurity culture is no longer optional, it’s a strategic imperative. For CIOs and CDOs, the challenge lies not just in deploying the right technologies but in embedding a security-first mindset across the entire organisation. From the executive level to frontline teams, a unified, informed, and accountable workforce is the most powerful defence. This session will explore how technology and data leaders can influence enterprise-wide behaviours, align security with business outcomes, and instil a culture where cyber resilience is everyone’s responsibility. Discussion Points: Leadership’s Role in Cybersecurity Culture: How CIOs, CDOs, and boards can model and drive secure behaviours across the organisation. Engaging the Workforce: Practical strategies to embed security into daily operations, communications, and data practices. Measuring Cultural Impact: Identifying indicators of progress, what does success look like beyond compliance?
- Closing Remarks(AI, IT & Data Strategy)
- End of Day Drinks(AI, IT & Data Strategy) Join us for "End of Day Drinks," a networking session designed to foster connections and camaraderie among attendees. This gathering provides the ideal setting to mingle, exchange insights, and build relationships with industry peers. Raise a glass to a day of fruitful discussions and continue the conversation over refreshing beverages and light snacks. Whether you're keen to expand your professional network or unwind after a day of learning, our End of Day Drinks event offers a relaxed and welcoming atmosphere for meaningful interactions and networking.
Speakers
Bilahari Kausikan · Former Permanent Secretary : The Ministry of Foreign Affairs of Singapore, Ministry of Foreign Affairs, Singapore
Josh Heid · Chief : Executive Officer, Factor
Alan Ng · Regional Chief : Information Security Officer, LVMH Perfumes & Cosmetics Alan Ng Wei Lun is Regional Information Security Officer at LVMH Perfumes & Cosmetics (LVMH Beauty Tech), a world leader in fragrances, makeup and skincare. His role covers 16 Maisons across 9 Countries in APAC. He has over 5 years of experience in cybersecurity leadership, specializing in Governance, Risk & Compliance (GRC) and over 10 years of experience as an IT practitioner for various domains/companies of vary scale. He is a business technologist who understands the synergies and dynamics of technology with business. He has a strong background in designing, implementing and managing technology solutions for complex and diverse environments. His knowledge across Development, Security and Infrastructure Operations make him a true practitioner of DevSecOps. He has successfully led and coordinated IT projects and initiatives across multiple teams and stakeholders. He is passionate about staying updated on the latest trends and best practices in cybersecurity, as well as pursuing relevant certifications and training. His goal is to leverage his skills and expertise to become a strategic partner for the organization's security vision and objectives. Off work, he maintains his own Microsoft Cloud presence on alanng.com. He is also a wine/spirits aficionado with certifications from WSET and a credit card hacker who knows how to optimize his rewards without hurting his credit standing.
Henning Bork · Group Chief : Information Officer and Senior Vice President IT, ASMPT Dr. Henning Bork is the Group CIO of ASMPT, a global technology leader headquartered in Singapore and listed on the Hong Kong Stock Exchange, with annual revenues of approximately USD 2 billion. Reporting directly to the Board, Dr. Bork is responsible for leading all facets of modern IT across the organisation—including infrastructure, cybersecurity, SAP, PLM, data governance, analytics, reporting, and application development. As a member of ASMPT’s Executive Committee (EXCO), Dr. Bork plays a key role in shaping the company’s digital transformation agenda, with a strong focus on leveraging next-generation technologies such as analytics and generative AI to enable a digital-first workplace and drive long-term business value.
Céline Le Cotonnec · Chief : Data Innovation Officer, Bank of Singapore, Asia's Global Private Bank
Lim Shih hsien · Executive Vice President : Information Technology, OT & Cyber, Seatrium Lim Shih Hsien is a seasoned senior executive with a proven track record of leading national and enterprise-wide security programs that underpin critical public services and large-scale commercial operations in Singapore. His leadership has consistently delivered secure, resilient, and future-ready technology foundations across both public and private sectors. Currently serving as Executive Vice President of IT, OT & Cyber at Seatrium, Shih Hsien oversees the integration and governance of complex information and operational technology systems, ensuring cyber resilience in one of Asia’s leading integrated engineering groups. His career spans strategic planning, board-level engagement, and end-to-end program and operations management across a diverse range of sectors including government, aviation, healthcare, gaming, energy utilities, and integrated security services. Known for his ability to drive cross-sectoral transformation with clarity and purpose, Shih Hsien is a trusted voice in the region’s evolving cybersecurity and technology landscape.
Francis Tan · Chief : Financial Officer Asia Pacific, JBT Corporation Francis Tan is a seasoned finance leader with over 20 years of global and Asia Pacific experience, known for combining strategic insight with operational excellence. Since 1999, he has held senior roles across Farnell, Festo, and now JBT Corporation, driving financial transformation and business performance. A proven change agent, Francis has led major restructuring efforts in Indonesia and China, building sustainable growth and compliance frameworks. He has uplifted finance capabilities across the region and held dual leadership roles, including VP Finance APAC & CFO Greater China at Festo, and FC ASEAN & FP&A APAC at Premier Farnell. Francis brings deep expertise in M&A, strategic planning, and business intelligence, and was instrumental in securing International Headquarters (iHQ) status in Singapore for multiple firms. He is also a trained executive coach and credit management specialist, known for his ability to deliver value and drive results across complex, cross-border environments.
Pankaj Pophale · Chief : Information Officer HSBC Insurance, HSBC
Jon Lau · Director : Chief Infomation Security Officer's Office, A*STAR Jon Lau is the Director of the CISO Office and Scientific IT at A*STAR, where he leads initiatives at the intersection of cybersecurity, advanced computing, and emerging technologies. With deep expertise in quantum cybersecurity, cyberpsychology, AI, and high-performance computing, he is also an active ecosystem builder and advocate for cross-disciplinary collaboration. Jon holds leadership roles across Singapore’s tech landscape, including positions with SingAREN, the SCS Cybersecurity Chapter, and national working groups on quantum technologies.
Luis f. Gonzalez · Chief : Data Officer, Aboitiz Power Luis F. Gonzalez leads Data Science and AI R&D for the power industry, driving digital transformation at Aboitiz Data Innovation and AboitizPower. He spearheads AI deployment across Generation, Distribution, and Energy Trading, while incubating Industrial AI applications within the group’s AI Center of Excellence. With 25 years of experience, Luis has led AI and digital initiatives for over 50 clients across Asia Pacific, the Americas, Europe, and the Middle East. He co-founded the AI Asia Pacific Institute and teaches at Nanyang Technological University and through programs at Northwestern-Kellogg and Harvard (via Emeritus). He also sits on La Salle University's Computer Science board and advises several deep tech startups in Singapore. Previously, he was Managing Director at Element AI Asia, Chief AI Officer at Aaqua, and held senior roles at GE Digital and GE Power. Luis holds degrees in International Business and Computer Science, plus advanced credentials from MIT in AI, Data Science, IoT, and Smart Manufacturing. His current interests include AI's role in Small Modular Nuclear Technology and future algorithmic business models.
Justin Ong · Chief : Information Security Officer APAC & CPO, Panasonic Asia Pacific Pte. Ltd. Justin Ong is the APAC Chief Information Security Officer (CISO) and Chief Privacy Officer (CPO) at Panasonic Asia Pacific, where he oversees cybersecurity strategy, risk management, and data protection across the region. A 23-year Panasonic veteran, Justin has led initiatives to strengthen security posture, ensure regulatory compliance, and embed privacy-by-design into product and operational workflows. An alumnus of the National University of Singapore, he is passionate about building resilient, trust-driven technology environments that safeguard both business and customer interests.
Veronica Tan · Director : Safer Cyberspace, Cyber Security Agency of Singapore (CSA) Veronica oversees the Safer Cyberspace portfolio in the Cyber Security Agency of Singapore (CSA), where she leads the development of cybersecurity risk assessment frameworks to help organisations manage their digital risks. This led to the publication of the Cyber Essentials and Cyber Trust certification as national cybersecurity standards. Veronica takes an active interest in emerging technologies and was previously involved in developing technology roadmaps for emerging tech such as AI and blockchain in the Infocomm Media Development Authority (IMDA). She is a Fellow with the Singapore University of Social Sciences (SUSS) and volunteers as a resource person to support the university’s Fintech teaching and research activities. Before joining the public sector, Veronica was in a network engineering role, managing carrier-grade networks in a leading ISP.
Natalie Que · CIO & CDO - Southeast Asia and North Asia, Kenvue Natalie Que is the Chief Information and Data Officer for Southeast Asia and North Asia at Johnson & Johnson / Kenvue. She drives digital transformation and data strategy to enable growth, innovation, and operational excellence across diverse markets. With a strong track record in leveraging technology and data to deliver profitable business outcomes, Natalie partners closely with regional leadership teams to modernise systems, enhance decision-making, and build future-ready digital capabilities. She is passionate about using data as a strategic asset to empower people, unlock insights, and create customer-centric solutions.
Bobby Sacagiu · Executive Director & Deputy Head : Solutions Architecture, Cybersecurity, Digital Transformation, DBS Bank Bobby Sacagiu is a seasoned technology and digital transformation leader, currently serving as Executive Director Deputy and Head of Solutions Architecture, Cybersecurity, and Digital Transformation at DBS Bank. With over two decades of experience, he specialises in leading large-scale, cross-regional initiatives that modernise enterprise architecture, enhance cybersecurity, and drive innovation through cloud technologies and AI. Bobby is known for his hands-on leadership, strategic vision, and ability to align complex technical solutions with business goals — all while fostering high-performing, collaborative teams across global markets.
Lalit Mangla · Head of Data and AI/ML Partner Solutions Architects , APJ, AWS Lalit Mangla is a technology leader with over two decades of experience driving innovation in AI/ML, data, and cloud solutions across the Asia-Pacific region. As Specialist Solutions Architecture Leader at Amazon Web Services (AWS), he leads a team focused on accelerating adoption of Generative AI, machine learning, and advanced data services, collaborating closely with global partners, startups, and ISVs. Lalit plays a pivotal role in shaping go-to-market strategies, scaling industry use cases across sectors like healthcare, financial services, and manufacturing, and aligning partner capabilities to deliver business growth. A frequent speaker and thought leader, he contributes to industry forums, AWS summits, and technical publications on emerging cloud and AI technologies.
Partners
- Whatfix · Bronze Partner Whatfix is advancing the “userization” of application technology, by empowering companies to maximize the ROI of digital investments across the application lifecycle. Powered by GenAI, Whatfix’s product suite includes a digital adoption platform, simulated application environments for hands-on training, and no-code application analytics. Whatfix enables organizations to drive user productivity, ensure process compliance, and improve user experience of internal and customer-facing applications. With seven offices across the US, India, UK, Germany, Singapore, and Australia, Whatfix supports 700+ enterprises, including 80+ Fortune 500s like Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Backed by investors such as Warburg Pincus, Softbank Vision Fund 2, Dragoneer, Peak XV Partners, Eight Roads, and Cisco Investments, software clicks with Whatfix.
HCLTech · Platinum fdbdfgdfgdfgdfgdfg- Ping Identity · Platinum Ping Identity delivers unforgettable user experiences and uncompromising security. We are a single company that makes crafting digital experiences simple for any type of user—partners, customers, employees, and beyond. We are anti-lock-in. That means integrations with existing ecosystems, clouds, and on-prem technologies are simple. Out-of-the-box templates let businesses leverage our identity expertise to give their users frictionless experiences. Whether they’re building a foundation of modern digital identity, or out-innovating their competitors with cutting-edge services like digital credentials, AI-driven fraud prevention and governance, Ping is the one-stop shop for game-changing digital identity.
- New Relic · Bronze Partner As a leader in observability, New Relic empowers engineers with a data-driven approach to planning, building, deploying, and running great software. New Relic delivers the only unified data platform that empowers engineers with all telemetry—metrics, events, logs, and traces—paired with powerful full-stack analysis tools to help engineers do their best work with data, not opinion. Delivered through the industry’s first usage-based consumption pricing that’s intuitive and predictable, New Relic gives engineers more value for the money by helping improve planning cycle times, change failure rates, release frequency, and mean time to resolution. This helps the world’s leading brands including adidas Runtastic, American Red Cross, Australia Post, Banco Inter, Chegg, GoTo Group, Signify Health, Topgolf, and World Fuel Services improve uptime, reliability, and operational efficiency to deliver exceptional customer experiences that fuel innovation and growth. Empower your engineers with the data they need to measure, improve, and grow your digital business. www.newrelic.com .
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