Technology Leaders' Webinar | Navigating the Build vs. Buy Decision for Customer Identity
Navigating the Build vs. Buy Decision for Customer Identity: Key Considerations for Modern Digital Experiences with Kast and Auth0
Online event
Hosted by Factor
- 100 attendees
- 1 hours
Overview
As digital interactions evolve, so too do customer expectations. Today’s users value seamless, personalised, and secure experiences across every touchpoint — whether they're shopping, streaming, or signing in. Meeting these expectations means re-evaluating how organisations approach customer identity.
Hear from KAST and Auth0 on exploring the strategic, technical, and security implications of both paths, especially in the context of increasing threats, evolving regulations, and advances in AI. We’ll also examine how businesses can balance experience, performance, and protection when designing digital identity solutions
What to expect
- Session Live
- Insights Industry
- Attendees 80+
What we will cover
- Custom vs. Third-Party Identity What are the long-term trade-offs between building a custom identity solution in-house versus adopting a third-party platform? Security vs. Convenience
- Security vs. Convenience How do customer expectations around security and convenience shape identity strategy decisions?
- AI in Identity: Risk & Reward In what ways is AI influencing both the threats and opportunities in customer identity management?
- Identity Fuels Personalisation What role should identity solutions play in driving personalisation and user experience at scale?
Agenda
- Navigating the Build vs. Buy Decision for Customer Identity: Key Considerations for Modern Digital Experiences with Kast and Auth0(Okta)
Speakers
Raagulan Pathy · Co Founder, KAST
Claire Zhong · Senior Solutions Engineer, Okta
Partners
- Okta Okta frees everyone to safely use any technology — anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world and puts Identity at the heart of business security and growth.
- KAST
- Auth0
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