AI-Ready, Resilient and Cloud-Modernised

Overview

Banks and insurers are under pressure to modernise legacy platforms, improve digital and customer-facing operations, strengthen technology resilience and create the foundations for scalable AI. But many organisations are still operating across complex core systems, fragmented data, hybrid infrastructure, manual processes and rising regulatory expectations.

This session explores how financial services and insurance leaders can move toward a more AI-ready, cloud-modernised and resilient operating model. The discussion will focus on modernising critical platforms, improving infrastructure and service resilience, enabling better data and AI capability, and reducing operational complexity across banking, insurance and enterprise technology environments.

For CIOs, CTOs, CDOs, transformation, risk and operations leaders, the conversation will centre on how to modernise safely, unlock measurable business outcomes and build the next layer of digital capability without disrupting the systems that keep the business running.

Discussion Points:

Modernising legacy banking and insurance platforms while protecting business continuity

Moving from legacy and fragmented systems toward cloud-native, real-time operating environments

Building AI-ready foundations across data, infrastructure, governance and enterprise workflows

Improving technology resilience across cloud, infrastructure, service management and digital operations

Using automation and AI to reduce friction across compliance, controls, claims, lending, operations and customer workflows

Consolidating fragmented decisioning, data and technology environments into more scalable enterprise platforms

Aligning platform modernisation with measurable outcomes across cost, speed, resilience, customer experience and risk

How strategic technology partners can accelerate modernisation across banking and insurance without adding complexity

What to expect

• Discussions Interactive
• Senior Executives 10+
• Hours
• Networking Peer-Driven

Agenda

• 11:30 am Delegates arrival Registration(Factor Hour)
• 0:00 pm Welcome Drinks and Refreshments(Factor Hour)
• 0:15 pm Opening Remarks(Factor Hour)
• 0:30 pm Interactive Discussions(Factor Hour)
• 1:45 pm Closing Remarks(Factor Hour)
• 1:50 pm Networking Drinks and End Of Session(Factor Hour)

Partners

• Tech Mahindra Enabling clients with unprecedented advantage in bringing profound customer insights, technology enablers, operations capabilities to help transform & partner in their pursuit to embrace Digital disruption. We offer improved connected experience across the customer lifecycle with an interplay of digital strategies across multiple channels.
• Microsoft Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.

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