Operational Resilience

Overview

In an era of constant change, the ability to keep critical digital services running—securely, reliably, and without interruption—is the defining challenge for leaders in both the public and private sectors. This roundtable brings together industry peers to explore practical strategies for strengthening service continuity, improving incident readiness, and leveraging data to drive faster, more informed decisions.

Discussion will focus on shared challenges, common roadblocks, and immediate, actionable steps to lift resilience across platforms, teams, and supply chains.

Hosted by Factor, in collaboration with Splunk, Cisco, and AWS, this session will feature cross-industry examples and invite peer insights on governance, operating models, and modernisation pathways. Attendees will leave with clear strategies to improve visibility, response times, and overall organisational outcomes.

Discussion Points:

1. Service Continuity & Response:

Maintaining uptime for mission-critical services and accelerating incident detection and response.

2. Data-Driven Decisions:

Using real-time analytics across IT, security, and operations to inform strategy and delivery.

3. Secure by Design:

Applying AI-assisted analytics and scalable cloud controls to proactively detect and mitigate threats.

4. Unified, Cloud-Ready Foundations:

Enabling secure, seamless data access across hybrid and multi-cloud environments.

5. Practical Case Studies:

Lessons from leaders modernising their infrastructure to enhance resilience and operational agility.

What to expect

• Hours
• Discussions Interactive
• Networking Peer-Driven
• Senior Executives 10+

Agenda

• 11:45 am Delegate arrival & registration(Executive Luncheon) Welcome on arrival. Enjoy a moment to connect informally with fellow attendees before the session begins.
• 0:00 pm Welcome drinks & refreshments(Executive Luncheon) Networking break with light refreshments as we prepare for the session ahead.
• 0:15 pm Opening remarks(Executive Luncheon) An introduction to today’s topic and discussion focus.
• 0:30 pm Interactive discussions(Executive Luncheon) Facilitated peer-to-peer conversation covering the following key discussion points: Service Continuity & Response Data-Driven Decisions Secure by Design Unified, Cloud-Ready Foundations Practical Case Studies
• 1:45 pm Closing remarks(Executive Luncheon) A brief summary of key takeaways and insights shared during the discussion.
• 1:50 pm Networking drinks & end of session(Executive Luncheon) An opportunity to continue conversations in an informal setting to wrap up the session.

Partners

• Splunk Splunk, the cybersecurity and observability leader, makes organizations more digitally resilient in the AI era. Organizations use our platform to transform machine data at massive scale into actionable insights so they can prevent infrastructure, application and security incidents from becoming major issues, remediate threats and disruptions faster, and adapt quickly to new opportunities. Splunk helps SecOps, ITOps and engineering teams deliver these outcomes with comprehensive visibility, rapid detection and investigation, and optimized response, all accelerated by AI and at the scale necessary for the world's largest organizations.

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