CCO Live UK July Edition 2021

Overview

Once a month, industry leaders in CX will be at the Chief Customer Officer Live Series. They are committed to delivering transformation strategies that will build agility, speed, intelligence and innovation. CCO UK is a hub for all customer experience leaders, where you can gain insights, offer solutions or simply join as a silent observer!

What to expect

• Sessions
• Hours
• Attendees 200+
• Live Interactions 1:1

What we will cover

• Transforming Digital Experiences in Post Covid World
• Breakthrough Business Transformation With Technology
• CFO & CCO Collaboration
• Innovate Your Customer Journey

Speakers

• Loan Kiss · Portfolio Manager, Sit-Down A strong conference/events and content management professional, with 11+ years experience in managing commercial conferences, content and event production teams. I have successfully launched and grown conference and content programs across a range of industries. I have a strong track record in launching new events and growing annual large scale events. Key skills: *Sound decision making skills, strategic planning, and operational execution *Strong leadership skills and commercial acumen *Experience in managing producers and ensuring their programs meet deadlines *Proven track record in delivering projects on time and working under pressure *Ability to communicate effectively to a variety of markets *Ability to demonstrate excellent analytical skills with a commercial focus *Able to generate new ideas and conference topics *Ability to liaise with all levels of customers and be proactive and focused in your approach * Strong ability to communicate effectively with potential speakers and attendees at all levels *Excellent oral and written communication skills and strong copywriting ability *Experience with marketing, securing sponsorship and delegate telesales I also have had 4 years experience as a journalist working across different media platforms including radio, newspapers and online magazines.
• Nima Motazed · Managing Director /Head of Global Business Solutions, Swiss Re Nima Motazed is a Senior Executive with nearly 30 years of experience in financial industry focused on efficiency and effectiveness of operations, transformation, restructuring, revitalization and merger of major European groups. Nima joined Swiss Re as Managing Director of Swiss Re Slovakia in January 2015 and currently he is in charge of Global Business Solutions. In this role he is responsible for Intelligent Process Automation, Outsourcing, Sourcing and Swiss Re´s Business Solution Centers in Bangalore and Bratislava with nearly 3500 people. His major focus in this role is on contribute to operational excellence journey at Swiss Re and to deliver highest operational effectiveness to businesses and clients of Swiss Re.
• Belinda Walmsley · Marketing Director, Verint Belinda’s career has spanned twenty-five years in the workforce management and attraction technology sectors working for large global corporates as well as entrepreneurial starts ups. Her experiences working on a global sponsorship initiative with the Williams F1 Team sparked a fascination with high performance cultures and how technology, positive workforce management and creative thinking achieves organisational as well as individual goals. Belinda is the EMEA Regional Marketing Director for Verint.
• Martin Simo · Product Marketing Manager, Bloomreach Martin Simo is a product marketing manager with a deep understanding of marketing and marketing technologies. He's an expert in analytics, data privacy and personalization and has experience from various marketing roles including Head of Marketing for a multinational e-commerce brand. He's obsessed with asking the right questions that lead to achieving objectives.

Partners

• Bloomreach Exponea was acquired by Bloomreach, the leader in Commerce Experience, in 2020. Our Bloomreach Experience Platform (brX) competes in three core categories: Engagement (CDP and marketing automation), Content (headless content and experience management), and Discovery (e-commerce search, merchandising, recommendations, and SEO). We connect both customer data and product data to personalize all customer touch-points, leveraging our patented AI to recommend, predict and segment. This empowers the marketer to create individual experiences, increase revenue, strengthen customer loyalty, and improve efficiency. With a global footprint, Bloomreach powers over 25% of all e-commerce experiences across the US and UK, and supports 300+ global enterprises including Neiman Marcus, CapitalOne, Staples, NHS Digital, Bosch, Puma, and Marks & Spencer. Our global network of certified partners includes Accenture Interactive, WPP, and market-leading commerce platforms.
• Verint Verint helps the world’s most iconic brands build enduring customer and workforce relationships through market-leading cloud and hybrid technology solutions, which leverage the latest in artificial intelligence and advanced analytics. Our technologies connect work, data and experiences across the enterprise. With this approach, brands can adapt to the future of work, eliminate the inefficiencies created by organisational and data silos, and consistently deliver differentiated experiences at scale across every interaction. With Verint solutions, brands can close the gap created when an organisation lacks the resources required to deliver the desired customer engagement across multiple channels. Closing this engagement capacity gap enables organisations to drive real business results.
• Factor · Event Partner Sit-Down helps senior thought leaders and executives, stakeholders, advisors and suppliers, interested and passionate about what they do. With years of track record in the business matching services industry we specialise in helping creative business build, change and maintain their profile. With years of enthusiastic and passionate experience of working with fortune 500 companies and over 125000 CXOs, we now are one of the leading providers, enabling government agencies and enterprises advance their operational initiatives through engagements with those facing the same challenges.

More events from this host

• Canva Melbourne Roundtable August 2026, Melbourne
• AI Systems Scale August 2026
• Agentic Brand Control August 2026, The Rocks
• Modern Govt Day September 2026, Canberra
• CTO Day | Melbourne September 2026, Southbank
• Beyond The Data Centre: Building Government At The Edge September 2026, Canberra
• Executive Confidence in Identity and Security September 2026, Chicago
• Secure Scalable Ecosystems September 2026, Sydney