CDO ANZ Series - May Edition 2023

Overview

The next frontier in data analytics is operations efficiency. The benefits can bigger, broader, and potentially more sustainable. Examples of applying analytics to operations include: Processes, decisions and advice undertaken by data capabilities.

Join this edition to dive into:

Identify the operational areas and customer-experience processes where significant improvements could be realized with more, or better, data.

Prioritize the next-generation or digital-alternative operating arrangements where data could make the greatest difference.

Determine the data requirements and what it would take meet these requirements across existing and new/alternate data sources.

Develop a case for action and confirm where and how this can be verified with more analytics, prototyping, and select pilots.

What we will cover

• CX Driven Data Identify the operational areas and customer-experience processes where significant improvements could be realized
• Develop a case for action Develop a case for action & confirm where and how this can be verified with more analytics, prototyping & select pilots.
• Prioritize the next-generation Prioritize the next-generation, digital-alternative operating arrangements where data could make the greatest difference
• Your data requirements Determine the data requirements and what it would take meet requirements across existing and new/alternate data sources

Agenda

• 8:30 am Welcome coffee & registration(Plenary)
• 8:38 am Welcome address & registration(Plenary)
• 8:43 am Keynote: Data & Security in 2023(Plenary)

Partners

• Factor · Diamond Sit-Down helps senior thought leaders and executives, stakeholders, advisors and suppliers, interested and passionate about what they do. With years of track record in the business matching services industry we specialise in helping creative business build, change and maintain their profile. With years of enthusiastic and passionate experience of working with fortune 500 companies and over 125000 CXOs, we now are one of the leading providers, enabling government agencies and enterprises advance their operational initiatives through engagements with those facing the same challenges.

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