CDO Live UK August Edition

Overview

COVID-19 has been a game-changer for companies worldwide, not because it demonstrated the importance of digitalisation but also because it revealed the crucial need for agility and resilience in disruptive times.

Data will still be the key driver of future business models to provide the optimum consumer experience, but the rules and the landscape have accelerated. Data leaders must rethink their data strategy as they leverage the power of the cloud, data science and advanced analytics.

During this edition we will discuss:

-Strategies currently in place in leading organisations

-Where to start and what to aim for

-Outcomes and common mistakes

-Peer examples and solutions

What to expect

• Hours
• Sessions
• Live Interactions 1:1

What we will cover

• Accelerate your data-driven transformation
• Develop a data and analytics-driven culture, literacy and employee behaviour
• Create a business case to support data and analytics monetisation and innovation
• How do we use our capabilities to make our organisations successful

Agenda

• 9:00 am Data Democratisation & Adoption: Enabling Your People Through Data Sharing(Plenary) Investing in the right tools is commendable but doesn’t guarantee user adoption How can you get your people bought into your data vision? And how can you ensure they utilise the tools and data assets in your organisation to deliver better outcomes? Find out why data sharing is a crucial component for driving wide-spread adoption of data in decision-making processes Learn about practical approaches to enabling your people to use data, improve processes and make progress through collaboration
• 9:25 am The DDI Programme: Creating a Globally-Significant Network of Data-Centric Innovators(Plenary) John will discuss the Data Driven Innovation Programme and some of the key issues raised in its formulation and delivery, including: Why is someone from the University of Edinburgh here if it’s not to discuss data science teaching or breakthrough research? What is the Data Driven Programme and why does it exist? How can we harness data for good? Can universities really catalyse large-scale innovation initiatives? What has the Data Driven Innovation Programme achieved to date and where does it go from here?
• 9:48 am Unlocking the true value of C360: Understanding How Data Health Binds CDOs & CXOs(Plenary) The customer is king. As organisations double down on delivering exceptional customer experience and service, one can be forgiven for thinking that it is the sole preserve of the Chief Experience Officer (CXO). The success of today’s Customer 360 (C360) initiatives depends on the foundational health of organisational data that feeds those C360 initiatives. Crucially, CDOs and Heads of Data strategy are uniquely positioned to positively impact a company's C360 engagements through the assessment, management, and flow of data through their organisation. It is the health of this data that not only binds CXO’s and CDO’s but holds the potential to unlock the true value of C360. But what is healthy data and why should CDO’s and CXO’s care? Despite significant and increasing spend on Customer 360 initiatives, 93% of consumers still receive irrelevant marketing communications. 66% of customers are unhappy with their experiences. Join Talend as we explore how an understanding of your organisation’s data journey increasingly shapes your understanding of the customer journey. Discover how data binds CDO and CXO teams to change the way your organisation works with customer data.
• 10:08 am Panel - Storytelling Through Data to Make Informed Business Decisions(Plenary) Today the business landscape has changed due to COVID-19. In order to stay relevant and remain competitive, organisations must embed a data-driven culture to support operational resilience and revenue generation. This panel will hear insights from leading CDO’s on how data can drive business outcomes and meaningful insights through successful storytelling: Using data and analytics to influence stakeholders at all levels How to shape data into a narrative to help reveal findings and emerging trends How to use data storytelling, data visualisation and dashboards to think differently about its impacts on the wider enterprise? What are the data literacy skills required in a data-driven era?
• 10:33 am Data Strategy Leadership Initiatives - Keeping our Data Healthy at Scottish Water(Plenary) Attend this session to gain insights into: Data always has a history, but listen to your people and & you’ll get closer, quicker to the themes of where to focus your efforts Set out your Data Destinations to guide your every step Keep people at the heart, strategy is only as good as the data culture you build around it
• 10:56 am Data Culture and Why You Need One, Now(Plenary) Andy ’s primary responsibility is in developing the business value strategy as well as delivering business value assessments for the region’s largest customers. Andy has worked in the industry for over 30 years and brings a wealth of value expertise, from across different sectors, to all parts of the region. Andy is here’s with us today and will talk about Data Culture and Why You Need One, Now
• 11:18 am Drive Business Modernisation with Data(Plenary) Attend this session to hear insights on: How to modernise the data landscape without a complete transformation Data Democratisation with right data governance Why 360-Degree view of customer is important, but elusive?
• 11:43 am Roundtable Session - Building a Data Culture In the Modern Enterprise(Plenary) Building a strong data culture in the modern enterprise requires a balance of change management, technology and process optimisation. In this roundtable we will discuss what works in practice, what the most challenging hurdles are and what a strong and thriving data culture looks like.

Speakers

• Gareth Lewis · Content Creator, Factor Creatively driven, strategic thinker, with a passion for story-telling & story-doing. Working to helping business leaders connect through meaningful and engaging experiences.
• Ingrid Severn · Head of Corporate Data & Compliance, Scottish Water Over 30 years public sector data, information and corporate systems experience. Functional leadership for corporate and asset data, information, policy, access rights, data protection and compliance within Scottish Water. Passionate about data & information to drive consistent high quality business outcomes. Enabling insight, increasing data value and driving consistent business practice and productivity. Protecting the data in our care through lean non-invasive governance. Highly collaborative with a deep understanding of our business to extract optimal value from our data, information & system products, bringing best benefit for our internal & external customers, operating at both an enterprise & local Specialties: GDPR data protection Identity & access rights management Information and Data Governance Quality and Value Lifecycle management Enterprise data & information management Stakeholder collaboration - understanding core business aims & outcomes to ensure optimal value from their processes, their data & our systems.
• Isabelle Borfiga · Innovation and Data Manager, Marcol Experienced Data Officer with a demonstrated history of leveraging Data (insights, Data Management, Engineering, Data Science, etc) for various Operational companies. Skilled in Analytical, Data Science and Innovation methods, I am a strong Information Technology professional with a B.S. / B.A. focused in Mathematics / International Relations from Boston University.
• Mohit Joshi · Head of Data Science and Engineering, Collinson A Data Science enthusiast with a master’s in operational Research having experience delivering solutions by leveraging Big Data Applications, Machine Learning, and Deep Learning Techniques. My broad research interests are in Artificial Intelligence & Machine Learning with a passion for turning data into products, actionable insights, and meaningful stories. Expertise in domains such as statistical modelling, Cost optimization, linear modelling, and operational Research. I have over 6 years of experience working in Data Science, Big Data. Data Engineering and analytics field. I have been managing a team of Data Scientists and Data Engineers in the UK and Overseas. My works involved improving products and services for our customers by using advanced analytics, standing up big-data analytical tools, creating and maintaining models, and onboarding compelling new data sets. I have been doing some additional work in the data governance area, which involves creating a centralised data governance framework and putting together the policies which are to be followed for data security and compliance reasons. I have been working closely with the Data Protection team to ensure all the policies are in place which has been mandated by regulations.

Partners

• Talend Talend, the leading data integration and data integrity company, enables every business to find clarity amidst the data chaos. Talend is the only company to bring together in a single platform all the necessary capabilities that ensure enterprise data is complete, clean, compliant, and readily available to everyone who needs it throughout the organization. Businesses rely on Talend to deliver exceptional customer experiences, make smarter decisions in the moment, drive innovation, improve operations, and thrive in a future they can’t yet see.
• Informatica Data is changing the world. Data is powering the world's leading innovations – from autonomous vehicles to AI-powered neural networks. At Informatica, we call this Data 4.0—when next-generation intelligent enterprises leverage data to make possible what never existed before. Informatica is the only proven Enterprise Cloud Data Management leader that accelerates data-driven digital transformation. Today’s intelligent enterprise is fueled by data and that data must be properly managed, governed, protected, and utilized – this is where Informatica drives next-generation innovation with its Intelligent Data Platform™. Our Intelligent Data Platform, a complete and modular solution built on a microservices architecture and based on the AI-powered, CLAIRE™ engine, enables companies to fuel innovation, become more agile, and realize new growth opportunities, resulting in intelligent market disruptions. Over the last 25 years, Informatica has helped more than 9,000 customers unleash the power of data, including 85 of the Fortune 100, including every company listed in the top 10.
• Snowflake Snowflake delivers the Data Cloud — a global network where thousands of organizations mobilize data with near-unlimited scale, concurrency, and performance. Inside the Data Cloud, organizations unite their siloed data, easily discover and securely share governed data, and execute diverse analytic workloads. Wherever data or users live, Snowflake delivers a single and seamless experience across multiple public clouds. Snowflake’s platform is the engine that powers and provides access to the Data Cloud, creating a solution for data warehousing, data lakes, data engineering, data science, data application development, and data sharing. Join Snowflake customers, partners, and data providers already taking their businesses to new frontiers in the Data Cloud.

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