CDO SEA Live Series - September Edition 2022
Creating a Data Rich Culture to Address Complexity and Critical Thinking
Hosted by Factor
- 500 attendees
- 32100 hours
Overview
Exploding quantities of data have the potential to fuel a new era of fact-based innovation in corporations, backing up new ideas with solid evidence. Buoyed by hopes of better satisfying customers, streamlining operations, and clarifying strategy, firms have for the past decade amassed data, invested in technologies, and paid handsomely for analytical talent. Yet for many companies a strong, data-driven culture remains elusive, and data are rarely the universal basis for decision making. Join this months edition to learn how to:
Creating a culture to go hand in hand with your digital infrastructure
Crafting a mindset of value measurement, alignment, and viability
Less bureaucracy more autonomy: measuring the success of key industries that focused on customer values.
Utilising Insights to Enhance the Value Propositions for Your Customers
Using advanced analytics, machine learning and personalisation techniques to deliver relevant experiences
What to expect
- Intimate conversations with your peers Live Interactions
- 2 Executive roundtables with 40+ leaders Sit-Down Executives
- Peer driven sessions 10+
- 10+ Speakers Half day program
- Attendees 150+
What we will cover
- Digital Infrastructure Creating a culture to go hand in hand with your digital infrastructure
- Organisational Mindset Crafting a mindset of value measurement, alignment, and viability
- Organisational Value Proposition Utilising Insights to enhance the value propositions for Your Customers
- AI and Machine Learning Using advanced analytics, machine learning and personalisation techniques to deliver relevant experiences
Agenda
- Scaling AI Without Crashing: Secure Your AI Lifecycle and Scale up at Speed(Plenary) Many companies see the opportunity in AI to radically change the way they do business and speed up their digital transformation. Whether it’s to improve customer experience and reduce customer churn, accelerate innovation or optimize productivity of financial flows, or reduce costs through predictive analytics. After focusing resources on their AI practice, organisations are pushing their models out of the sandbox and serving them at scale so that they can start realising the ROI. However, it is not that simple and companies continue to face many challenges. Numerous government agencies and enterprise customers have deployed their models two to three years ago, but have not retrained the models using the latest data since then. That’s not even counting the many models in sandboxes failing to go live in production. The question is therefore, how to secure your AI lifecycle and scale up at speed? Join this session to learn more about: What are the challenges & limitations with AI industrialization? What are the ingredients to correct the flaws, secure your AI launch and scale the use of AI across the business? How to create resilient AI-driven assets to maximize impact?
- Evolve: Digital Integration- Solving Business Problems for an Authentic Customer Experience(Plenary) The core goal of a business transformation process is the efficient integration process. Leading and being at the forefront of a transformation process requires a market strategy that is authentic reliable and creative. Join Marta in this session as she shares her experiences in leading global teams to: Innovate to enhance customer journeys Mentoring and developing resilient teams while working in remote locations Enhancing organisational outcomes
- How to Shorten the Time From Insight to Action with Apps(Plenary) Data apps are about enabling everyone across the organisation access to data and insights, from knowledge workers to frontline workers, in a user-friendly interface that encourages adoption. With data at everyone’s fingertips, decisions are made faster and smarter. Data experiences are no longer limited to executives, analysts or IT, they are democratised throughout the organisation, so everyone can do their job better with the insights they need to optimise performance for themselves and the business.
- Precise & Personalized: The Door-Way to Consumer Lifetime Value (An Analogical Approach to Modern Marketing)(Plenary) Given the disruption in markets today, a clear digital strategy leveraging precision marketing principles is critical; however, going beyond precision marketing at the upper funnel to personalization at lower funnel is what opens up the door-way to consumer lifetime value. The journey can be short/ medium-term, but the benefits in the long-term are worth the investment. Join us as Gautam Narang shares an analogical approach to unlock the door-way to consumer lifetime value: How precision & personalization can go hand-in-hand from upper to lower funnel? What long-term benefits can accrue? What are the choices we can make to unlock the opportunity?
- Morning Tea & Networking Break(Plenary)
- Attracting and Retaining IT Talent in the New World(Plenary) In terms of digital transformation risks, two years ago, it was mainly about implementation of new technology and change management, allowing IT to boost productivity and create flexible workplaces. Rather, today’s debate focuses more on how to optimise outcomes and deliver organisational value from a change that has already taken place. In the current environment, where expectations for a great UX are high, innovation is accelerating in speed, and the industry is battling with shortage of skilled staff, rising wages, and the potential of a ‘great resignation', this topic is of high importance to Tech Executives.
- Bridging the IT and Line of Business Gap(Plenary) For too long, IT has been strategically isolated from the core business for a variety of reasons. Whether it’s lack of understanding of the value a business-focused IT team can deliver or it’s fear of the unknown among other line of business execs or it’s short-sighted CIOs who can’t see past their precious infrastructure. Whatever the reason may be, it results in a no-win situation for any business. Let’s align the business instead of trying to align IT to the business. The latter concept suggests that IT is some foreign entity that will never align with the business. It’s time for that to change. Join us in this session as Murli shares with us his journey of aligning IT and bridging the gap with the core business, find out the win-win situation that this had brought to the business.
- Driving Certainty with Your Data(Plenary) With constantly shifting economic and market conditions, every businesses wants to operate with certainty so they can navigate through unknowns and steer the organisation towards their goals. Having a complete and current view of your data creates trust and confidence, helping you get it right every time. In this session, learn how you can create certainty for your business with Active Intelligence, overcome the shortcomings of traditional, passive BI by delivering AI-powered insight from real-time data.
- A CDO’s Field Guide to Finding Value in Data(Plenary) In the early years, CDOs mostly reported to technology leaders. However, Forrester Research indicates that in 2020, 42% of CDOs reported to their company’s CEO, revealing that the role had become more strategic and critical to the success of the company. To facilitate delivering analytics and insights for business innovation and value, CDOs are now tasked with overseeing the entire data value chain,2 from data capture or acquisition (including security and governance) to enabling data discovery and access.
- Lunch & Networking Break(Plenary)
- Demonstrating Automation Values and why it can be Your Key to Success(Plenary) Synopsis: Automation, leveraging process Management and other technologies, has opened up new possibilities. The pace of adoption has been rapid. Institutions of all sizes globally are leveraging automation to drive value. When done right, automation has proven to deliver real benefits, join this session to explore the power of automation and why it could be your key to success: streamline processes improve efficiency & accuracy maximise compliance reduce costs improve productivity.
- Singapore Commodity Trade , A Symbiotic, Big Hub for Data... How did it Progressively Digitised Trade?(Plenary) If we have realised anything in the past few years, it's amount of initiatives to digitalise supply chains falling flat due to difficulties in getting enough stakeholders to use digital platforms, take it from lack of trust, cost, and the high failure rate of these platforms to take off. But if the pandemic allowed us to do anything, it was the possibility of digitalisation, one reason being, the big port operators providing technologies to companies organising freight and shipments with the aim of improving their processes. During this session we look at a journey that resulted in full transparency of trade, improved efficiency and savings with better management of risks and more use cases for AI and ML applications. Join us with Dr. Tom of James of Tradeflow as we dive into: Enabling the digitalisation of logistics side of things Benefits brought by digitalisation of supply chain Increasing requirement for AI, Data analytics and predictive risk management
- A Business-first Approach to Building Data Governance Programs(Plenary) Traditional data governance initiatives fail by focusing too heavily on policies, compliance, and enforcement, which quickly lose business interest and support. This leaves data management and governance leaders having to continually make the case for data governance to secure business adoption. In this presentation, we will share a lean, business-first data governance approach that connects key initiatives to governance capabilities and quickly delivers business value for the long-term. We will also cover off other vital aspects of our Data Integrity suite including data quality and data observability.
- Strategies to Make your Business Transformation Deliver Value(Plenary) In an unprecedent and turbulent marketplace, the word digital transformation has taken centre stage. It is often the efficient execution of a transformation process along with integration and alignment that delivers the breakthrough value. The integration process is complex and so is the strategy of a business team. The most critical aspect of digital transformation is the alignment of the entire team and the business to the transformation process. Join us for this session with Yiliang Zhao as highlight ways to efficiently synchronise the relevant departments to collaborate and establish a synergy for a successful digital transformation. Some helpful strategies to make your business transformation deliver the value you are seeking. How do we ensure that the transformation goals and objectives support business strategy? How do we identify competencies, skills, talent infrastructure, to execute the capability?
- Afternoon Tea Break & Networking(Plenary)
- Envisioning the Impact of a Modern Data Team(Plenary) Organisations appreciate the power of data and the need to build successful business strategies to benefit fully from all the data collected. Hence data teams have gained importance in recent years and organisations are investing in retraining and retaining the available talent and including them to participate in all aspects of a growing business. The digital transformation journey has just begun and how we got here with all the challenges is interesting. Moving from a traditional mindset to growing a team of 80 people globally, Richa Arora takes us on a journey of how the data team is actively contributing towards revenue, marketing and all other functionalities. In this session she will dive deep into: Why the data team has become so vital for crating better visibility, transparency to predict outcomes. Moving the team into a product oriented mindset, being a part of the entire product cycle. Sharing the passion of building a sustainable culture within the team.
- Evolve: Creating an Ecosystem for Future Proofing Business(Plenary) How are we future proofing our businesses and at the same time leveraging past experiences to evolve differently? While technology is the first answer, there are other critical aspects in the ecosystem which integrates with technology to give a more holistic road map. We are experiencing meaningful shifts and these are currently undermining the traditional structures by moving towards a flexible environment. All the Data and Tech from the marketing point of view will become redundant very soon, how do we then scale from point A to B? What do we need to conquer in the next twelve months? How versatile can businesses be as the expectation from the new generation workforce is more the hybrid format? Experimenting and Innovating boldly while keeping in mind the winning cultures
Speakers
Richa Arora · Sr Director - Data Governance, JLL Technologies Data Governance professional with 15+ years of experience in managing strategy, client relationships and geographically scattered analytics, data and technology teams. I have a keen interest in keeping data discussion Human Centric and far from intimidating.
Yiliang Zhao · Head of Data Science, Openspace Ventures Many years experience in managing and developing end-to-end machine learning (deep learning) projects (from POC to production). Broad knowledge in predictive modelling, machine learning, natural language processing and computer vision. Solid background in fundamentals of computer science, rich hands-on experience in complete software product development, solid software engineering capabilities and deep understanding of big data system, architecture and optimization. Strong experience in driving effective digital transformation using
Irfan Shaikh · Head of Digital Transform, UM WorldWide Irfan is currently Head of Digital Transformation with UM, which is part of IPG MediaBrand, in his currently role he extensively work on futureproofing and transforming UM clients business. Some of the few renowned clients that he leads are Johnson and Johnson, Dyson, Accenture and many more. As a digital first leader he has also done diverse roles across 4 countries and the recent one was leading Reprise Canada which is the leading performance marketing agency in Canada, and prior to it was launching Essence (WPP) in Indonesia and leading the relationship for Google. His other stint has been with MediaCom as AOR head for Indonesia and prior working in India.
Marta Grutka · Global Head of Brand and Communications, Various Companies I am an accomplished global executive with 15+ years in APAC who helps the C-suite align their commercial and communications strategies with their culture so they can make money, manage remote teams and minimise reputational risk. Over time, I have partnered with progressive leaders at >100 premium brands in diverse verticals to solve pressing problems, fast – while creating transformation and value that last - through wholly integrated campaigns and industry collaboration.
Tom James · CIO, TradeFlow Capital Management Pte Ltd Dr. Tom James has been digitising the commodity industry since 1998 when he designed and launched the first ever online digital ID secured trading platform for the commodity swaps market. In 2016 he was the solution architect for and co-founder of TradeFlow Capital the Innovative AI powered FinTech Fund Management company. TradeFlow's Digital Transaction and Risk Transformation Architecture enables global physical commodity trade for SME’s via an innovative non-credit, non-lending model which also provides superior risk adjusted returns and capital protection for investors. The approach is also collaborative with traditional lending institutions such as Banks and other lenders, creating Hybrid finance opportunities unlocking liquidity.Ranjit Ramachandran · Solutions Engineer, Nintex Ranjit comes with extensive 13 years of experience in digitally transforming customers in both Public and Commercial sector in Asia Pacific Region. He has been using Nintex for more than 8 years now and has he been involved in many intelligent automation programs wherein we have bought in AI and ML features on Nintex using Nintex connectors and extensions. It fascinates him to see how organisations are adapting to the new digital era and are eager to bring in a continuous flow of transformation. For the fun fact, I don’t know how about something like “Even while doing his Masters in Computers .... Ranjit was very clear he is not pursuing IT as his carrier and 13 years down the line .. he is kicking hard and strong in IT and cannot think of anything else that he would have done better ?”
Esther Lim · Sales Engineering Manager, Precisely :Esther Lim has been helping clients clean and govern their data for the last 8 years – oh the things she has seen! Before that she worked as a consultant implementing large enterprise projects for the Oil & Gas and Financial Services industry. During this time she has come to realise that when it comes to data quality, there is no such thing as a finished product. Esther is a sucker for game shows and has been on TV twice (Hot Seat and The Chase).Gautam Narang · CX Lead, Abbott A Marketing & Commercial leader with expertise across multiple categories & business models in regional & local emerging & developed market roles, Gautam has more than 16 years of experience leading share growth & innovation initiatives, driving digital transformation and nurturing partnerships & teams. Having worked across MNC’s like Dabur and Johnson & Johnson in past across sales, marketing, business development, customer marketing & digital marketing, he currently heads the Consumer Experience & Digital team at Abbott Singapore and is responsible for profitable growth of the nutrition business portfolio by driving meaningful consumer experiences across the digital marketing funnel.
Partners
- Precisely Precisely is the global leader in data integrity, providing accuracy, consistency, and context in data for 12,000 customers in more than 100 countries, including 97 of the Fortune 100. Precisely’s data integration, data quality, data governance, location intelligence, and data enrichment products power better business decisions to create better outcomes.
Qlik Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private SaaS company, Qlik offers an Active Intelligence platform, delivering end-to-end, real-time data integration and analytics cloud solutions to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik does business in more than 100 countries and serves over 50,000 customers around the world.- Snowflake
- Dataiku Dataiku is the centralized data platform that moves businesses along their data journey from analytics at scale to enterprise AI. By providing a common ground for data experts and explorers, a repository of best practices, shortcuts to machine learning and AI deployment/management, and a centralized, controlled environment, Dataiku is the catalyst for data-powered companies. Customers like Unilever, GE, and Comcast use Dataiku to ensure they are moving quickly and growing exponentially along with the amount of data they’re collecting. By removing roadblocks, Dataiku ensures more opportunity for business-impacting models and creative solutions, allowing teams to work faster and smarter.
- Domo Domo’s mission is to help all employees – from the CEO to the front-line worker – optimise business performance by connecting them in real time to the right data and people they need to improve business results. The company works with many of the world’s leading and most progressive brands across multiple industries including retail, media and entertainment, manufacturing, finance and more. For more information, visit www.domo.com. You can also follow Domo on Twitter, Facebook, LinkedIn, Google+, and Instagram.
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