CIO Day | Sydney

Overview

In mid-2025, the global tech landscape is splintering fast. U.S.–China tensions have escalated, AI regulation is lagging behind adoption, and digital sovereignty has shifted from policy buzzword to operational reality.

Australian CIOs are being forced to rethink their dependencies—on hyperscalers, global SaaS platforms, offshore development, and supply chains that no longer look dependable.

This event is a candid exploration of what it means to lead when the old playbooks—monocloud strategies, offshoring, centralisation—are now strategic liabilities.

From geopolitical instability to increased personal liability for outages and breaches, enterprise tech leaders must now decide: what to divest from, what to take control of, and what must be defended at all costs.

And as cyber threats continue to exploit internal sprawl and misconfiguration, lateral movement has become the default breach path—making containment, visibility, and segmentation critical to survival, not just security.

This event brings together Australia’s top CIOs and IT executives for an unfiltered conversation on resilience, autonomy, and reinvention in a world where control is everything and compromise is no longer optional.

What we will cover

• Customer Experience Exploring strategies to elevate customer interactions, personalisation, and engagement, ensuring competitive differentiation and loyalty.
• Operational Productivity Investigating ways to streamline processes and optimise internal operations, reducing inefficiencies and improving overall output.
• Enterprise Agility Focusing on building agility and resilience into business operations to quickly respond to market shifts, disruptions, and emerging opportunities.
• Digital Acceleration Exploring how to accelerate digital transformation efforts to drive growth and adapt to new market demands.
• Cybersecurity Priority Emphasising proactive approaches to cybersecurity, integrating security measures into projects from inception to minimise risk.
• Cloud Sovereignty Discussing the growing need for digital sovereignty, reducing reliance on U.S.-centric cloud platforms, and how Australian CIOs are balancing cost, control, and compliance in a fragmented tech landscape.
• Geopolitics & Supply Chains Addressing how shifting global power dynamics, tariffs, and trade tensions are reshaping the tech supply chain, and how CIOs can mitigate risks while ensuring operational continuity.
• ESG Goals Investigating how CIOs can support organisational sustainability efforts, aligning IT with environmental and social governance (ESG) metrics.
• Threat Containment Exploring how organisations are using microsegmentation to limit lateral movement, reduce breach impact, and strengthen zero trust security.
• Executive Partnerships Exploring the evolving role of CIOs as strategic partners within the executive team, driving cross-functional collaboration and innovation.
• Data Analytics Exploring how data-driven insights can guide strategic decisions and improve business outcomes across departments.
• AI & Productivity Exploring AI's role in optimising business processes, from predictive analytics to automating routine workflows.

Agenda

• 8:30 am Registration and Welcome Coffee(CIO Day | Cloud, Infra & App Innovation)
• 8:45 am Welcome Address & Introduction(CIO Day | Cloud, Infra & App Innovation)
• 8:50 am Technology Leadership as a Catalyst for Business Innovation(CIO Day | Cloud, Infra & App Innovation) Silvia Pfeiffer is a pioneer in building scalable, real-time digital platforms and translating technical innovation into business value. With over 20 years of experience in web video technologies and leading high-impact technology teams, Silvia has co-founded and scaled platforms that serve millions of users. In this keynote, she shares insights on turning technical expertise into strategic advantage, helping CIOs and CTOs drive innovation and build adaptable, future-ready technology ecosystems. Discussion Points: Translating Technical Expertise into Strategic Advantage: How technology leaders can connect technical innovation to measurable business outcomes. Harnessing Emerging Technologies to Drive Innovation: Approaches for adopting new tools and technologies effectively. Building Adaptable, Future-Ready Technology Ecosystems: Strategies for designing scalable, resilient systems that evolve with business needs.
• 9:10 am Generative AI at Scale: Balancing Automation, Efficiency, and Trust(CIO Day | Cloud, Infra & App Innovation) Generative AI has the potential to revolutionise industries by driving efficiency, automating processes, and scaling operations. However, as organisations increasingly rely on AI to streamline workflows, it's crucial to balance automation with trust. This session will explore how generative AI can be applied at scale, the benefits of increased efficiency, and the importance of ensuring trust in AI-generated outcomes, from data privacy to ethical considerations. Discussion Points: Scaling Automation for Efficiency Gains: The challenges of maintaining quality and consistency while scaling AI-driven automation. Maintaining Trust in AI Systems: Strategies for addressing concerns related to bias, privacy, and data security when using AI at scale. Integrating AI Without Compromising Human Oversight: How to balance AI automation with human decision-making to ensure effective and ethical outcomes.
• 9:30 am The Collective Enterprise: C-Suite Collaboration Amid Global Megatrends and Trade Disruption(CIO Day | Cloud, Infra & App Innovation) Join a dynamic cross-functional C-Suite panel as they unpack how collaborative leadership is vital in responding to today’s global megatrends—and how external forces like tariffs are reshaping the landscape for Australian companies. Going beyond the buzzwords of fusion teams, this conversation will spotlight how partnerships among top executives can help organisations navigate geopolitical shifts, trade policy changes, and economic volatility. From tariffs impacting supply chains to regulatory uncertainty across markets, discover how integrated C-Suite strategies are key to building resilience, agility, and competitive strength. Discussion Points: Harnessing diverse executive insights to confront global disruptions and protectionist trade measures. Adapting business frameworks to navigate governance, technological, and economic shifts—including the impact of tariffs and trade barriers. Aligning cross-functional leadership to innovate, manage risk, and sustain growth in a shifting international market.
• 10:00 am Reset & Scale: The New Automation Playbook for CIOs(CIO Day | Cloud, Infra & App Innovation) Today’s CIOs aren’t just technologists - they’re the architects of resilience, innovation, and growth. However, in the race to adopt AI and automation, many organisations are unintentionally compounding complexity rather than solving it. In this session, Nintex unpacks what “great” looks like for modern CIOs navigating tech sprawl, skill gaps, and shifting expectations. Drawing from global data, regional case studies, and analyst insights, we’ll explore why your automation strategy may need a reset and where to begin. Discover how leading CIOs are simplifying their tech landscape, unlocking institutional knowledge, and scaling smarter with AI-powered process orchestration.
• 10:20 am Operational Excellence: Consolidating Tools & Reducing Complexity(Executive Round Table) Why it matters: I&O teams face ‘tool sprawl’ and fragmented operations across cloud, on-prem, and edge. Discussion Points: Demonstrate how BigFix reduces the tool stack by consolidating patching, inventory, compliance, and configuration management into a single pane. Again, this is another area Appscan can be touched upon. Present efficiency gains and staffing benefits from automating routine tasks, allowing teams to focus on innovation.
• 10:20 am Networking Break & Morning Tea
• 11:20 am Empowering Decisions with Cloud-Based Data Platforms(Cloud Security) Modern data platforms simplify management and improve agility by ensuring secure, accessible data across environments. Explore strategies for unifying analytics in hybrid and multi-cloud architectures.
• 11:20 am Sovereign Cloud & Data Sovereignty How Australian enterprises are addressing compliance, sovereignty, and regulatory requirements (e.g. APRA, Essential Eight) by leveraging sovereign cloud capabilities.
• 11:20 am Security & Resilience in Critical Infrastructure Strengthening physical and cyber security posture for data centres, with emphasis on uptime, compliance, and resilience for critical workloads.
• 11:20 am Accelerating AI and Machine Learning with Cloud Ecosystems(AI Clouds) Cloud ecosystems enable enterprises to harness AI and machine learning for predictive analytics and automation. Discover how these technologies drive innovation and business transformation.
• 11:20 am Scaling DevOps Success with Container Management(Containerisation Leaders) Container orchestration platforms drive faster application delivery by automating deployment and management. Explore how enterprises can scale infrastructure-as-code practices to boost efficiency and agility.
• 11:20 am Controlling Costs and Driving ROI in SaaS Environments(SaaS Optimisation) SaaS sprawl can create inefficiencies and hidden costs for businesses. Discover strategies and tools to track usage, optimise expenses, and maximise the value of SaaS investments.
• 11:20 am AI-Ready Data Centres and Meeting Australia’s Compliance Enterprises need sovereign, AI-ready infrastructure that balances compliance, security, and performance. High-density, resilient platforms are essential to support AI/ML workloads while meeting strict regulatory and sovereignty requirements.
• 11:50 am Infrastructure Insights: Data Centre Infrastructure in the Era of AI – Scaling AI Beyond Proof of Concept(Cloud & Infrastructure Day - Plenary) As artificial intelligence shifts from experimentation to enterprise-wide adoption, the infrastructure underpinning it becomes mission-critical. Scaling AI demands far more than compute power, it requires sovereign, secure, and hyperscale-ready data centres designed to handle dense workloads while meeting compliance and sustainability expectations. This session will explore how purpose-built infrastructure enables enterprises to take AI beyond proof of concept, ensuring resilience, trust, and scalability in the era of accelerated innovation. Discussion Points: Scaling AI Workloads: How sovereign, hyperscale-ready data centres support the jump from pilot projects to enterprise-wide AI deployments. Energy, Cooling, and Sustainability: Meeting the high-performance needs of AI while embedding sustainable practices into power, cooling, and design. Security and Sovereignty as Differentiators: Why AI-ready infrastructure must prioritise security, compliance, and data sovereignty to protect critical workloads and maintain trust.
• 0:10 pm Cross-Skilling in Engineering & Product Teams(Cloud & Infrastructure Day - Plenary) In today’s rapidly evolving tech landscape, organisations are increasingly prioritising cross-skilling, tech talent development, and retention to stay competitive and agile. As businesses navigate digital transformation and automation, developing a versatile workforce becomes essential for long-term success. This session explores strategies for fostering a culture of adaptability, empowering employees, and addressing the challenges of scaling talent development across global teams. Discussion Points: Cross-Skilling in Engineering and Product Teams: Strategies for fostering a culture of adaptability and cross-functional collaboration. Retaining and Attracting Top Tech Talent: The role of leadership in empowering employees and fostering growth. Scaling Talent Development Across Global Teams: Challenges of standardising learning and development across multiple regions.
• 0:30 pm Building Resilient Apps in an Unstable World(Cloud & Infrastructure Day - Plenary) As CIOs navigate geopolitical fragmentation, regulatory uncertainty, and rising accountability, the way enterprises build and govern software is under unprecedented pressure. In this keynote, we will demonstrate how to accelerate delivery without losing control, harness GenAI responsibly, and balance innovation with compliance, security, and cost discipline. You’ll discover practical approaches to building resilient applications and embedding autonomy into your technology stack—essential for thriving in a world where the old playbooks no longer apply.
• 0:50 pm Modernising IT: Bridging Business and Technology for Scalable Transformation(Cloud & Infrastructure Day - Plenary) In today’s fast-evolving digital landscape, IT is no longer just a support function—it’s a strategic driver of business transformation. However, modernising IT requires more than just implementing new technologies; it demands a seamless integration between business objectives and technological advancements. In this session, Kate Whitney will share her experience in leading large-scale digital transformation initiatives, navigating AI and automation adoption, and optimising IT resourcing for both business-as-usual operations and innovation. Attendees will gain insights into how organisations can successfully modernise their IT landscape while maintaining agility, scalability, and alignment with business goals. Discussion Points: Aligning IT Modernisation with Business Strategy Measuring ROI and impact on business processes Scaling IT Operations for a Global Business
• 1:10 pm From Data to Decisions: How Intelligent Observability Drives Business Value(Executive Round Table) Data has never been more abundant than it is today, but knowing how to leverage it effectively poses significant challenges for many organisations. This session explores how intelligent observability can help organisations turn raw data into meaningful insights that drive smarter decisions. Learn how to gain real-time visibility into critical processes to uncover opportunities and solve problems proactively, and discover how observability can extend beyond IT to become a powerful tool to fuel business growth.
• 1:10 pm Lunch Break - Peer Connect
• 2:10 pm Modernising Legacy Systems with Low-Code at Scale Unlock faster transformation by replacing or extending legacy applications without disrupting core operations.
• 2:10 pm Navigating Cloud Compliance in a Regulated World(Compliance First) Compliance with global and regional regulations is critical for enterprises operating across borders. Explore how cloud strategies can support data sovereignty and help meet evolving compliance requirements.
• 2:10 pm Enhancing DevOps Pipelines with Cloud-Native Tools(DevOps Clouds) Cloud-native DevOps accelerates software delivery by streamlining development and deployment through CI/CD pipelines. Learn how modern platforms can simplify collaboration and reduce release times.
• 2:10 pm Achieving Global Reach with Cloud Infrastructure(Global Scale) Cloud providers are enabling businesses to expand globally by supporting optimised data transfer and adherence to local compliance requirements. Explore strategies for scaling operations across international markets.
• 2:10 pm Leveraging Cloud for Disaster Recovery and Resilience Hybrid cloud models support rapid recovery from outages through scalable redundancy and flexibility. Explore strategies for building resilient disaster recovery plans that minimise downtime and business disruption.
• 2:10 pm Simplifying Cloud Operations with Unified Management Tools Managing hybrid and multi-cloud environments can be complex. Discover how centralised dashboards and automated processes can help streamline operations and reduce management overhead.
• 2:40 pm Turning Cybersecurity into a Strategic Advantage(Cloud & Infrastructure Day - Plenary) Cybersecurity is no longer just a technical necessity but a strategic enabler for business success. This session explores how businesses can align security with their broader goals to drive innovation and growth. Learn how organisations are shifting from a defensive approach to using cybersecurity as a competitive edge. Discover the role of cybersecurity in building trust, maintaining reputation, and creating long-term value. Discussion Points: Building a cybersecurity strategy that supports business growth and innovation. Integrating security into every part of the business to drive efficiency and agility. How to turn security risks into opportunities for differentiation and trust.
• 3:00 pm Driving Global-First Transformation in Critical Infrastructure(Cloud & Infrastructure Day - Plenary) Transforming mission-critical operations isn’t just about technology, it’s about aligning people, processes, and culture to achieve unprecedented scale and impact. Drawing on her experience leading a world-first ERP and HRIS transformation with Microsoft and Lenovo at Viva Energy, Amanda Fleming shares how to deliver end-to-end digital change in highly regulated, operationally complex environments. From embedding AI and data across the retail and energy stack to securing critical national infrastructure, this session uncovers practical lessons for leaders driving large-scale transformation. Discussion Points: Executing transformation at scale: Lessons from leading a global-first ERP/HRIS rollout in a mission-critical, regulated industry. Culture and people as accelerators: Building the leadership and organisational environment required to achieve rapid, high-stakes transformation. Embedding AI and data in operations: Practical insights on integrating AI and analytics across infrastructure and retail systems to drive measurable impact.
• 3:20 pm Left Behind or Right Where You Need to Be? Building AI Capability(Cloud & Infrastructure Day - Plenary) As AI accelerates, many leaders feel behind — unsure whether their organisation is moving fast enough, or in the right direction. But what if being “behind” isn’t failure, but a sign of careful, values-driven progress? In this panel, leaders from technology, customer experience and employee engagement will unpack what AI readiness really looks like from the ground up — from governance and privacy to internal culture and frontline change. Whether you're cautiously starting out or selectively adopting, this session reframes readiness around what matters most: context, capability and integrity. Discussion Points: What “readiness” really means across different functions — from policy and privacy to CX, EX and tech. How to build AI capability at the right pace for your organisation’s culture, risk appetite and values. Why being deliberate — not first — may be the smarter AI strategy.
• 3:50 pm The More Things Change, the More They Stay the Same(Cloud & Infrastructure Day - Plenary) Enabling Australian CIO Influence with C-Level Stakeholders In 2025, the digital landscape is undergoing another major shift. Australian CIOs are expected to interpret the impacts of technology changes, and play a critical role in influencing C-Level stakeholders. All while organisations navigate financial constraints, increased cyber risks, and the rapid rise of AI-driven transformation. Factor’s local research reveals that 61% of Australian CIOs plan to increase digital transformation investment, with 84% of IT investments influenced by AI/ML initiatives. However, challenges persist—budget constraints (32%), integration complexity (28%), and talent shortages (18%) remain major barriers to success. The judicious use of AI as a force multiplier rather than a replacement for human intelligence, can assist in overcoming some of these hurdles. Organisations that embrace AI strategically are expected to see improved cybersecurity, greater operational efficiency and improved competitiveness. Recent AI developments have significantly disrupted the market and will potentially reduce the cost and increase efficiency of AI, however the overall competitive cost of inaction whilst waiting for this to eventuate is rising. Organisations that fail to adapt risk falling behind in an era where technology adoption drives competitive advantage. Discussion Points: What priorities are core to ICT Strategies in 2025? What technologies are influencing overall business and ICT Strategy? What factors are holding CIOs back in the race to avoid stagnation in a landscape where AI adoption is accelerating? What strategies can CIOs adopt to increase C-Level stakeholder influence in their organisation?
• 4:10 pm Cybersecurity at the Edge of National Security: Lessons from the AFP(Cloud & Infrastructure Day - Plenary) As CTO of the Australian Federal Police, Krissie Auld leads the secure delivery of critical technology infrastructure that supports national law enforcement operations. In this session, she shares practical lessons on embedding cybersecurity into complex, sovereign infrastructure, ensuring resilience, compliance, and operational readiness in an evolving threat landscape. Discussion Points: Integrating cybersecurity into network and cloud architecture: How the AFP builds security into SD-WAN, SASE, and sovereign cloud platforms from the ground up. Balancing innovation with regulation and operational demands: Managing risk and compliance in a tightly governed, mission-critical public sector environment. Building resilient and adaptable infrastructure: Practical insights on designing infrastructure that ensures high availability and security, with strategies that enterprise tech leaders can apply to their own complex environments.
• 4:30 pm Factor Closing Remarks(Cloud & Infrastructure Day - Plenary)
• 4:35 pm Networking Drinks & End of Day(Cloud & Infrastructure Day - Plenary)

Speakers

• Dr. Silvia Pfeiffer GAICD · Computer Scientist | CEO & Co-Founder, Coviu Global Dr. Silvia Pfeiffer is a computer scientist and the CEO and Co-Founder of Coviu, a pioneering telehealth platform that has transformed digital healthcare delivery. With over two decades of experience in web video technologies, she has contributed to foundational standards that power platforms like YouTube and Netflix. Her career spans roles at Google, Mozilla, NICTA, and CSIRO, where she co-founded Coviu as a spinout, addressing the need for secure and scalable video consultations in healthcare. Under her leadership, Coviu has become a global leader in virtual care, facilitating millions of consultations worldwide.Dr. Pfeiffer holds a PhD in Computer Science and a Master's in Business Management, and has authored several books on HTML5 video and video consultations. She is a recognised advocate for diversity in tech and has been honoured with awards such as the 2020 Women in Digital Founder of the Year.
• Kate Whitney · Chief Digital and Technology Officer, Treasury Wine Estates Kate has had an obsession with using data in brand marketing since the day she left University. With that passion and commitment, she has been fortunate to work across a number of categories and brands that are true market leaders. Some of her proudest achievements have been whilst working with, and leading, great people in advertising, subscription television, consumer goods, financial services, telecommunication, luxury and omni-channel retail.
• Grant Currey · Chief Technology Officer - Corporate (ANZ), Flight Centre Travel Group Grant Currey is the Chief Technology Officer for Flight Centre’s Corporate ANZ division, where he leads the region’s technology strategy, transformation, and integration across a diverse portfolio of travel brands. With over 8 years of global experience in the travel industry, Grant specialises in bridging legacy systems with next-generation platforms to enable scalable, resilient, and customer-centric technology ecosystems. A seasoned enterprise and integration architect, Grant has a deep background in large-scale distributed systems and is known for his pragmatic, forward-thinking leadership. He has played a key role in Flight Centre’s shift toward agile delivery, cloud enablement, and enhanced platform observability—driving innovation across the corporate travel technology landscape.
• Stevie-Ann Dovico · Group Executive Technology | Chief Information Officer, Beyond Bank Stevie is a technologist, a strategist, an innovator, and a leader. She has a larger-than-life energy and a passion for developing people and teams. Stevie started her career in consulting working for EY and KPMG and has spent almost 20 years in banking and financial services at both Westpac and NAB running critical technology platforms that support some of the largest businesses in Australia. Throughout her career she has led global teams and large-scale delivery and transformed digital capabilities. She is currently the CIO of Beyond Bank, one of the largest customer owned banks in Australia and one of the best BCORPs in the country. In 2022 Stevie was awarded Executive Leader of the Year by Women in Digital and in 2024 was recognised as one of Australia’s top 50 CIOs in CIO50.
• Aaron Alphonso · Chief Technology Officer, Sydney Opera House Aaron Alphonso is the Chief Technology Officer at the Sydney Opera House, leading technology strategy and digital transformation for one of the world’s most iconic cultural institutions. With extensive experience in media and broadcasting, Aaron has held senior technology leadership roles at Macquarie Media, SBS Australia, and Southern Cross Austereo. He specialises in modernising digital infrastructure, enhancing audience engagement, and driving technology innovation within complex organisations. Aaron holds a degree in Information Technology with a management major and is recognised for his expertise in technology governance and transformation.
• Amanda Fleming · Fmr Chief Digital and Transformation Officer, Viva Energy Australia Amanda Fleming is a strategic and business-focused leader with extensive global experience driving growth, transition, and turnaround initiatives across Australia, Europe, and the United States. With over 20 years of leadership in major multinational organisations, Amanda has partnered closely with CEOs and Boards to deliver impactful change that enhances business outcomes. As Viva Energy’s Chief Digital & Transformation Officer until mid-2025, she led the company’s digital transformation agenda, overseeing IT, digital solutions, and customer service operations. Known for her high-energy approach, exceptional communication, and visionary leadership, Amanda is a passionate advocate for innovation and diversity in the workplace.
• Mark Gretton · Chief Technology Officer - CTO, CLEMENGER Mark Gretton is an innovative technology and marketing leader with over 20 years of experience driving strategic consulting and digital capabilities across diverse sectors including FMCG, financial services, automotive, utilities, tourism, government, and not-for-profits. As CTO at Clemenger BBDO Adelaide, Mark leads the integration of cutting-edge technologies such as AI, cloud engineering, and digital production to enhance creative communications and business outcomes. He has a strong track record of delivering globally recognised, award-winning integrated campaigns and digital projects honoured at Cannes, The Effies, AIMIA, and more. Mark’s expertise spans enterprise eCommerce, CRM, social media, UX, and programmatic digital communications, underpinned by deep strategic insight into shopper and consumer behaviour, behavioural economics, and digital transformation.
• Andrew Friar · Chief Technology Officer, Macquarie University Andrew Friar is the Chief Technology Officer at Macquarie University, leading the university’s digital transformation and technology strategy under the new product-based IT operating model. With a strong background in ICT solutions delivery, Andrew has held senior technology leadership roles at TAFE NSW, Westpac, and Telstra. He holds a Bachelor’s degree in Information Technology from Charles Sturt University and brings extensive experience in driving innovation and operational excellence in complex organisations.
• Krissie Auld · Chief Technology Officer, Australian Federal Police Krissie Auld is the Chief Technology Officer at the Australian Federal Police, leading technology strategy and digital transformation initiatives. She previously held senior technology roles at IMB Bank and spent over 20 years in the New South Wales State Government driving major ICT projects. Krissie holds multiple certifications including ISO27001 and is a Graduate Certificate holder in Public Sector Innovation.
• Heather McGovern · Chief Marketing Officer, Domain Heather McGovern is the CMO at Domain Group, Australia’s leading digital property marketplace. With over 20 years of marketing and leadership experience across finance, digital, and consumer sectors, Heather drives innovative marketing strategies that connect Australians with their property journeys. She is also a board member of IAB Australia, contributing to the evolution of digital advertising in the region.
• Neil Maclure · Head of Infrastructure, Cloud Services & Operations, Special Broadcasting Service (SBS) Australia Neil Maclure leads Infrastructure and Cloud Services at SBS, Australia’s national multicultural broadcaster. With extensive experience in technology transformation and operations across media, finance, and technology sectors, Neil has held senior roles at Cover-More Group, Bauer Media, and DXC Technology. He holds an MBA from Melbourne Business School and certifications in Scrum, Six Sigma, and Change Management. Neil is passionate about leveraging cloud and infrastructure to drive innovation and operational excellence in complex enterprise environments.
• Devesh Maheshwari · Chief Technology Officer (CTO), Lendigroup Devesh Maheshwari is the Chief Technology Officer at Lendi Group, where he leads technology strategy, innovation, and transformation. With deep expertise across financial services and regulated industries, he has a proven track record in driving business value through modern delivery practices, cultural change, and scalable tech solutions. Devesh is known for building high-performing, distributed teams across APAC and balancing strategic insourcing with commercial outsourcing partnerships to deliver impactful, cost-effective outcomes.
• Keith Payne · Regional Vice President, APAC, Nintex Keith brings 25 years of experience helping organisations across APAC Scale and Grow through process efficiency. With a unique background in TQM, Organisational Change and Customer Success with FujiFilm Business Innovation, SAP and now Nintex, Keith has partnered extensively with CIO’s as their priorities and roles have shifted. As automation technology enters a new phase and becomes more accessible and intuitive through AI, it is time to rethink the automation playbook and reset the role that the CIO plays as an orchestrator of growth for the next phase of the journey.
• Craig Baty · Vice President - Research & Advisory, Factor With over 30 years of C-level experience in ICT, HR, marketing, sales, operations, research, leadership, and international business, Craig is a notable tech industry leader.
• Madeline Palmer · Head - Content, Research & Editorial, Factor Madeline Palmer is a seasoned media and communications professional with extensive experience across journalism, broadcasting, and content creation. Before joining Factor, Madeline worked as a broadcast journalist in a number of major newsrooms across the country. During this time, Madeline covered breaking national and international news, including the Covid-19 Pandemic, the Medibank and Optus data breaches, several State and Federal Elections, the historical AUKUS Agreement, and the wars in Ukraine and Gaza, among other stories.
• Richard Davies · Director of Strategic Customers, OutSystems
• Gavin Dudley · VP of Sales, Macquarie Data Centres

Partners

• Nintex · Platinum Nintex is the global standard for process intelligence and automation. Today more than 10,000 public and private sector organisations across 90 countries turn to the Nintex Platform to accelerate progress on their digital transformation journeys by quickly and easily managing, automating and optimising business processes. Learn more by visiting www.nintex.com and experience how Nintex and its global partner network are shaping the future of Intelligent Process Automation (IPA).
• Macquarie Data Centres · Platinum
• Decisions · Platinum
• New Relic · Gold As a leader in observability, New Relic empowers engineers with a data-driven approach to planning, building, deploying, and running great software. New Relic delivers the only unified data platform that empowers engineers with all telemetry—metrics, events, logs, and traces—paired with powerful full-stack analysis tools to help engineers do their best work with data, not opinion. Delivered through the industry’s first usage-based consumption pricing that’s intuitive and predictable, New Relic gives engineers more value for the money by helping improve planning cycle times, change failure rates, release frequency, and mean time to resolution. This helps the world’s leading brands including adidas Runtastic, American Red Cross, Australia Post, Banco Inter, Chegg, GoTo Group, Signify Health, Topgolf, and World Fuel Services improve uptime, reliability, and operational efficiency to deliver exceptional customer experiences that fuel innovation and growth. Empower your engineers with the data they need to measure, improve, and grow your digital business. www.newrelic.com .
• HCLSoftware · Gold HCLSoftware, a division of HCLTech, develops, markets, sells, and supports software for AI and Automation, Data, Analytics and Insights, Digital Transformation, and Enterprise Security. HCLSoftware is the cloud-native solution factory for enterprise software and powers millions of apps at more than 20,000 organizations, including more than half of the Fortune 1000 and Global 2000 companies. HCLSoftware's mission is to drive ultimate customer success through relentless product innovation.
• PhoenixDX · Platinum PhoenixDX is an award-winning digital transformation company specialising in rapid application development leveraging the OutSystems low-code platform. We make digital transformation possible by accelerating and simplifying the process of going from idea to results, with a combination of top talent, proven processes, and the best tools in the market. We deliver systems of innovation and differentiation at a pace that solves your business problems and fast.
• Ericsson · Bronze
• Factor Leading market research in APAC.
• OutSystems · Platinum OutSystems is a global leader transforming how companies innovate through software, empowering IT leaders with a better way to build the software that matters most. The OutSystems platform helps companies develop, deploy, and maintain mission-critical applications by unifying and automating the entire software lifecycle. With OutSystems, organizations leverage generative AI to deliver software instantaneously, adapt faster to changing requirements, and reduce technical debt by building on a future-proof platform. Helping customers achieve their business goals by addressing key strategic initiatives, OutSystems delivers software up to 10x faster than traditional development. Recognized as a leader by analysts, IT executives, business leaders, and developers around the world, global brands trust OutSystems to tackle their impossible projects and turn their big ideas into software that moves their business, people, and the world forward.

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