Retail Leaders Luncheon | Rebuilding the Retail Core

Retail Leaders Luncheon | Rebuilding the Retail Core

Rebuilding the Retail Core

Eureka 89, Melbourne, Southbank, Australia

Hosted by Factor

Overview

Australian retailers are at a pivotal moment. Decades-old ERP systems remain the backbone of operations, but they are increasingly slowing down supply chain responsiveness, finance accuracy, and customer personalisation. Nearly 70% of Tier 1 and Tier 2 retailers in Australia still report fragmented back-office architecture, making it harder to meet evolving customer expectations. At the same time, AI investment in ANZ retail has surged, particularly in operational use cases like finance co-pilots, intelligent demand forecasting, and AI-driven merchandising.

Despite this momentum, many initiatives stall due to legacy systems, disconnected data layers, and unclear ownership between IT and business functions. Join a bespoke group of retail executives to explore how retailers can move beyond abstract AI visions to practical execution, mapping the journey from ERP enablement to real-time AI orchestration. By aligning technology capabilities with frontline business needs, retailers can unlock AI-driven productivity gains projected to exceed $37B by 2030.

Key Discussion Points:

Modernising the Retail Core: Tackling the ERP bottleneck to enable AI-ready back-office infrastructure.

Operational AI in Action: Real use cases: AI co-pilots in finance, intelligent forecasting, and AI-enhanced merchandising.

Bridging IT and Business: Overcoming fragmented ownership and data silos to accelerate transformation.

From Vision to Orchestration: Moving beyond pilots to scalable, real-time AI orchestration across the retail value chain.

What we will cover

Agenda

Partners

More events from this host