Scaling Smart: Storage Decisions That Shape MSP Growth

Overview

For managed service providers, storage is no longer a background decision. Rapid data growth across customer environments, rising retention expectations, and increasing pressure on power, cooling and margins are turning storage into a commercial constraint as much as a technical one.

This closed-door roundtable brings together MSP leaders who are responsible for infrastructure decisions to discuss how they are evolving their storage foundations to support growth, profitability and operational simplicity. Rather than chasing complexity, the conversation will focus on how service providers are using modern, high-density storage platforms to scale capacity efficiently, reduce operational drag, and maintain control across on-prem and hybrid environments.

This discussion is designed for MSPs who manage growing data estates and want a clearer, more sustainable path to scale without over-engineering their stack or locking themselves into inflexible vendor models.

Key Discussion Points:

When Storage Limits MSP Growth: How capacity constraints, retention policies, and rising customer expectations are forcing MSPs to rethink storage strategies and infrastructure investments.

Designing Storage for Scale, Not Sprawl: What MSPs need from modern storage platforms - density, availability, and operational simplicity - to avoid fragmented environments as data storage surge.

Balancing Cost, Performance, and Resilience Across Customer Estates: How MSPs can optimise storage tiers, power usage, and management overhead while maintaining service quality and meeting SLAs.

Building a Storage Layer That Adapts as MSPs Mature: Selecting storage hardware and architectures that evolve with new workloads, customer demands, and shifting commercial models.

What to expect

• Networking Peer-Driven
• Discussions Interactive
• Hours
• Senior Executives 10+

Agenda

• 10:30 am Delegates arrival Registration | Welcome Drinks and Refreshments(Factor Hour)
• 11:00 am Opening Remarks(Factor Hour) Why 'prove control' is the new executive KPI. Board and regulatory expectations. AU reality: SaaS sprawl, fragmented visibility, manual effort.
• 11:10 am Fireside Chat(Factor Hour) Control Without Complexity: Where identity and visibility break first. Assurance under audit/board scrutiny. Simplification vs best-of-breed. Operating under skills scarcity.
• 11:40 am Keynote Speaker(Factor Hour) Identity as an Executive Control Issue: Robust authentication and privileged access. SaaS access governance at scale. Third-party and contractor access. Audit-ready identity evidence.
• 0:00 pm Networking Break(Factor Hour)
• 0:20 pm Keynote Speaker(Factor Hour) From Visibility to Decision Confidence: Alert volume vs decision quality. Visibility gaps across SaaS/cloud/integrations. Identity context in detection. Response credibility under reporting pressure.
• 0:40 pm Peer Exchange(Factor Hour) Shadow Decision Exchange: One decision not yet made and what’s making it hard. Trade-offs, uncertainty, confidence. Identity and detection intersect.
• 1:00 pm Keynote Speaker(Factor Hour) The Convergence Moment: IAM and SIEM as one executive assurance system. Evidence over dashboards. Reducing manual effort. Consolidation without fragility.
• 1:20 pm Lunch Break(Factor Hour)
• 2:20 pm Closing Remarks(Factor Hour) Three patterns heard. Key decisions CIOs are weighing. What executive confidence really means. Optional next steps.

Partners

• ManageEngine As the IT management division of Zoho Corporation, ManageEngine prioritizes flexible solutions that work for all businesses, regardless of size or budget. ManageEngine crafts comprehensive IT management software with a focus on making your job easier. Our 120+ award-winning products and free tools cover everything your IT needs. From network and device management to security and service desk software, we're bringing IT together for an integrated, overarching approach to optimize your IT.

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