Factor

Public Sector

Delivering services that work — with trust, speed and accountability.

Factor supports government departments and agencies to simplify systems, meet policy mandates, and improve citizen and staff experience across digital channels.

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Trusted by leading brands

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Key Themes in Financial Services

Legacy Modernisation and Service Simplification

Reduce system sprawl and uplift delivery through modular, scalable platforms.

Cybersecurity and Critical Infrastructure Protection

Harden digital systems and citizen data against growing external and internal threats.

Citizen Experience and Accessibility

Improve user journeys and digital access while meeting service obligations.

Data Sharing, AI and Public Value

Use intelligence, automation and shared data to improve speed and accountability.

Cloud, Interoperability and Architecture Reform

Transition to whole-of-government architecture with flexibility and integration.

Procurement, Risk and Governance Alignment

Modernise controls and processes while staying compliant with procurement standards.

FSI Modernisation: Where CIOs Are
Investing

Legacy systems, fragmented processes, and increasing regulatory demands continue to challenge financial institutions aiming to remain competitive in today’s digital-first world. In this exclusive fireside chat, John Trapani, Industry Leader in Financial Services at Appian, will explore how BFSI leaders are accelerating enterprise transformation through intelligent automation, low-code platforms, and unified data ecosystems.

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Webinar

OUR EXPERTS

Our Experts are here to support your strategic vision and provide an edge in your functional role. Our services work together seamlessly across the enterprise to accelerate growth. Industries include FSI, Software, Cosumer, Public Sector, FMCG, Healthcare, Telecommunications, and Utilities.

Craig Baty

VP, Head of Research & Advisory

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Madeline Palmer

Head of Content, Research & Editorial

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Burak Cankurtaran

CTO & Technical Expert

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Ismania Degan

Head of Production

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Marli Lozoya

Conference Producer

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Jessie Rosenberg

Community Manager and Demographic Specialist

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Brianna Bernard

Community Manager and Demographic Specialist

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Shelley Rigg

Executive Producer, Research & Content

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Uncover the state
of market maturity
for your offering

Before you build the deck, run the campaign, or chase the wrong accounts — get grounded in how your target industry is actually evolving.

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Get clear on how
CIOs are looking at your offering

Whether you’re trying to displace an incumbent, reposition your value, or land your first enterprise deals, we’ll show you exactly what to say, when to say it, and who’s ready to hear it.

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Get Ahead of Trends in Your Target Verticals

Whether you sell into financial services, retail, healthcare or the public sector — we map the real shifts in decision-making, architecture, and transformation focus.

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