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Retail & Consumer Goods
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Industry

Retail & Consumer Goods

Clarity-led insights. Context-driven connections. Enterprise-grade decision support.

Factor partners with CIOs, CMOs, CTOs and CDOs across retail & consumer goods to simplify tech decisions, accelerate growth, and unlock performance through data, AI and platform alignment.

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Trusted by leading brands

WoolworthsColesEndeavour GroupUnileverNestlé

Advisory

Key themes in Retail & Consumer Goods

Secure Commerce Infrastructure

Simplify platform and payments architecture to drive reliable transactions and secure performance.

Operational Resilience and ESG Reporting

Digitise supply chains and improve tracking, visibility and sustainability outcomes.

Data and Customer Intelligence

Activate customer data to improve acquisition, conversion, and retention strategies.

Retail Media, Loyalty and CX Innovation

Evolve loyalty and personalisation programmes into measurable, monetisable assets.

AI, Automation and Marketing Efficiency

Lift efficiency across campaign ops, analytics and creative execution.

Leadership Alignment and Modern Delivery

Connect digital, marketing and tech teams to shared business outcomes.

Webinar

FSI Modernisation: Where CIOs Are Investing

Legacy systems, fragmented processes, and increasing regulatory demands continue to challenge institutions aiming to remain competitive in today’s digital-first world. In this fireside chat, John Trapani, Industry Leader at Appian, explores how leaders are accelerating enterprise transformation through intelligent automation, low-code platforms, and unified data ecosystems.

Watch the Webinar

Our Experts

Our experts are here to support your strategic vision and provide an edge in your functional role - working seamlessly across the enterprise to accelerate growth. Industries include FSI, Software, Consumer, Public Sector, FMCG, Healthcare, Telecommunications and Utilities.

Marli Lozoya

Conference Producer

View Profile

Shelley Rigg

Executive Producer, Research & Content

Burak Cankurtaran

CTO & Technical Expert

Ismania Degan

Head of Production

Brianna Bernard

Community Manager and Demographic Specialist

Jessie Rosenberg

Community Manager and Demographic Specialist

Monique Dignan-Smith

Executive Moderator | Enterprise Technology Analyst

Uncover the state of market maturity for your offering

Before you build the deck, run the campaign, or chase the wrong accounts - get grounded in how your target industry is actually evolving.

Market maturity benchmark

Latest Content

Upcoming Events

Upcoming events

CTO Day - Singapore
Event
10 Sep 2026

CTO Day

Event in Singapore

CFO Day - Canberra
Event
24 Sep 2026

CFO Day

Event in Canberra

CFO Day - Melbourne
Event
06 Oct 2026

CFO Day

Event in Melbourne

Explore EventsRequest Event Overview

Case Studies

Exabeam

Exabeam Case Study

Advancing Threat Detection and Security Intelligence Across APAC

Learn more
Avanade

Avanade Case Study

Reinventing the Retail Core with AI

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Rimini Street

Rimini Street Case Study

Enabling Technology Leaders to Do More With Less

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Appian

Appian Case Study

GTM Engagement Across Mining & Financial Services

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BeyondTrust

BeyondTrust Case Study

Accelerating Competitive Positioning Through Executive Workshops

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Twilio

Twilio Case Study

Strategic Market Engagement Across ASEAN

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Who We Work With

Persona

CIO
CMO
CTO
Data+AI
CFO
Security

Region

Australia & New Zealand

Local ANZ enterprise: ASX100, 200 & 300.

South East Asia

Local SEA enterprise + SG30.

United Kingdom & Ireland

UKI enterprise: FTSE100 & 250.

United States

US enterprise: S&P 500.

Industry

Supermarkets
ECommerce
Fashion
Luxury
Beauty
Food
Beverage
CPG
Homewares
Electronics

Retail & Consumer Goods on Factor

Research, talkshows and podcasts on Retail & Consumer Goods

Talkshow

Fixing the Retail Core for an AI-First World

Australian retailers are facing a pivotal moment. Many are still anchored by ageing ERP systems - some more than 20 years old - that limit scalability, security, and the ability to execute AI at speed. At the same time, boardrooms are demanding real transformation, with AI now a standing item on C-suite agendas.

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