Retail & Consumer Goods
Clarity-led insights. Context-driven connections. Enterprise-grade decision support.
Factor partners with CIOs, CMOs, CTOs and CDOs across retail and consumer goods to simplify tech decisions, accelerate growth, and unlock performance through data, loyalty, AI and platform alignment.
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Trusted by leading brands
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Key Themes in Financial Services
Secure Commerce Infrastructure
Simplify platform and payments architecture to drive reliable transactions and secure performance.
Operational Resilience and ESG Reporting
Digitise supply chains and improve tracking, visibility and sustainability outcomes.
Data and Customer Intelligence
Activate customer data to improve acquisition, conversion, and retention strategies.
Retail Media, Loyalty and CX Innovation
Evolve loyalty and personalisation programmes into measurable, monetisable assets.
AI, Automation and Marketing Efficiency
Lift efficiency across campaign ops, analytics and creative execution.
Leadership Alignment and Modern Delivery
Connect digital, marketing and tech teams to shared business outcomes.
FSI Modernisation: Where CIOs Are
Investing
Legacy systems, fragmented processes, and increasing regulatory demands continue to challenge financial institutions aiming to remain competitive in today’s digital-first world. In this exclusive fireside chat, John Trapani, Industry Leader in Financial Services at Appian, will explore how BFSI leaders are accelerating enterprise transformation through intelligent automation, low-code platforms, and unified data ecosystems.
Watch the Webinar
Webinar
OUR EXPERTS
Our Experts are here to support your strategic vision and provide an edge in your functional role. Our services work together seamlessly across the enterprise to accelerate growth. Industries include FSI, Software, Cosumer, Public Sector, FMCG, Healthcare, Telecommunications, and Utilities.
Craig Baty
VP, Head of Research & Advisory
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Madeline Palmer
Head of Content, Research & Editorial
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Burak Cankurtaran
CTO & Technical Expert
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Darren Adams
Director of Insights & Value
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Marli Lozoya
Conference Producer
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Jessie Rosenberg
Community Manager and Demographic Specialist
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Brianna Bernard
Community Manager and Demographic Specialist
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Uncover the state
of market maturity
for your offering
Before you build the deck, run the campaign, or chase the wrong accounts — get grounded in how your target industry is actually evolving.
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Get clear on how
CIOs are looking at your offering
Whether you’re trying to displace an incumbent, reposition your value, or land your first enterprise deals, we’ll show you exactly what to say, when to say it, and who’s ready to hear it.
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Get Ahead of Trends in Your Target Verticals
Whether you sell into financial services, retail, healthcare or the public sector — we map the real shifts in decision-making, architecture, and transformation focus.
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LATEST CONTENT
Upcoming events
Case studies
Appian Australia Case Study
GTM Engagement Across Mining & Financial Services
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Beyond Trust Australia Case Study
Accelerating Competitive Positioning Through Executive Workshops
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Twilio Australia Case Study
Strategic Market Engagement Across ASEAN
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1
Account Based Marketing
Stay ahead of changing customer and market dynamics and plan for the future with leading research. You’ll get customer obsession research, customer insights, trends and predictions, market forecasts, technology and service provider landscapes, and more.
2
Event Sponsorship
Empower your team to execute on your vision with proven strategic models and plug-and-play templates. You’ll get KPIs and peer benchmarks, assessments, strategic models, templates, and certification courses.
3
Media & Advertisement
Accelerate progress and de-risk decisions with best practices tailored to you and your team. Factor promises to be on your side and by your side, through guidance sessions with analysts, peer discussions, events, and more.
WHO WE WORK WITH
Persona
CIO
CMO
CTO
Data+AI
CFO
Security
Region
Australia & New Zealand
Local ANZ enterprise: ASX100, 200 & 300.
South East Asia
Local SEA enterprise + SG30.
United Kingdom & Ireland
UKI enterprise: FTSE100 & 250.
United States
US enterprise: S&P 500.
Industry
Supermarkets, eCommerce, Fashion, Luxury, Beauty, Food, Beverage, CPG, Homewares, Electronics
Industry Breakdown
Job title breakdown
Job title breakdown

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