Industry
Clarity-led insights. Context-driven connections. Enterprise-grade decision support.
Factor partners with CIOs, CMOs, CTOs and CDOs across telco & communications to simplify tech decisions, accelerate growth, and unlock performance through data, AI and platform alignment.
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Key themes in Telco & Communications
Network Modernisation and Infrastructure Simplification
Upgrade legacy architecture to improve speed, reliability and service agility.
Cybersecurity and Privacy Uplift
Secure network, customer and enterprise environments at scale.
Customer Experience and Digital Channels
Deliver consistent, high-performance experiences across service and support channels.
Data, AI and Revenue Intelligence
Use real-time analytics to unlock growth, retention and ARPU improvement.
AdTech, MarTech and Revenue Enablement
Consolidate tools and align tech with direct, programmatic and retail media strategies.
Regulatory Compliance and Risk Management
Ensure uptime, resilience and reporting across regulated services and critical assets.
FSI Modernisation: Where CIOs Are Investing
Legacy systems, fragmented processes, and increasing regulatory demands continue to challenge institutions aiming to remain competitive in today’s digital-first world. In this fireside chat, John Trapani, Industry Leader at Appian, explores how leaders are accelerating enterprise transformation through intelligent automation, low-code platforms, and unified data ecosystems.
Our Experts
Our experts are here to support your strategic vision and provide an edge in your functional role - working seamlessly across the enterprise to accelerate growth. Industries include FSI, Software, Consumer, Public Sector, FMCG, Healthcare, Telecommunications and Utilities.
Before you build the deck, run the campaign, or chase the wrong accounts - get grounded in how your target industry is actually evolving.

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Who We Work With
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Region
Australia & New Zealand
Local ANZ enterprise: ASX100, 200 & 300.
South East Asia
Local SEA enterprise + SG30.
United Kingdom & Ireland
UKI enterprise: FTSE100 & 250.
United States
US enterprise: S&P 500.
Industry
