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Telco & Communications
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Industry

Telco & Communications

Clarity-led insights. Context-driven connections. Enterprise-grade decision support.

Factor partners with CIOs, CMOs, CTOs and CDOs across telco & communications to simplify tech decisions, accelerate growth, and unlock performance through data, AI and platform alignment.

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Trusted by leading brands

WoolworthsColesEndeavour GroupUnileverNestlé

Advisory

Key themes in Telco & Communications

Network Modernisation and Infrastructure Simplification

Upgrade legacy architecture to improve speed, reliability and service agility.

Cybersecurity and Privacy Uplift

Secure network, customer and enterprise environments at scale.

Customer Experience and Digital Channels

Deliver consistent, high-performance experiences across service and support channels.

Data, AI and Revenue Intelligence

Use real-time analytics to unlock growth, retention and ARPU improvement.

AdTech, MarTech and Revenue Enablement

Consolidate tools and align tech with direct, programmatic and retail media strategies.

Regulatory Compliance and Risk Management

Ensure uptime, resilience and reporting across regulated services and critical assets.

Webinar

FSI Modernisation: Where CIOs Are Investing

Legacy systems, fragmented processes, and increasing regulatory demands continue to challenge institutions aiming to remain competitive in today’s digital-first world. In this fireside chat, John Trapani, Industry Leader at Appian, explores how leaders are accelerating enterprise transformation through intelligent automation, low-code platforms, and unified data ecosystems.

Watch the Webinar

Our Experts

Our experts are here to support your strategic vision and provide an edge in your functional role - working seamlessly across the enterprise to accelerate growth. Industries include FSI, Software, Consumer, Public Sector, FMCG, Healthcare, Telecommunications and Utilities.

Jessie Rosenberg

Community Manager and Demographic Specialist

View Profile

Burak Cankurtaran

CTO & Technical Expert

Monique Dignan-Smith

Executive Moderator | Enterprise Technology Analyst

Marli Lozoya

Conference Producer

Shelley Rigg

Executive Producer, Research & Content

Brianna Bernard

Community Manager and Demographic Specialist

Ismania Degan

Head of Production

Uncover the state of market maturity for your offering

Before you build the deck, run the campaign, or chase the wrong accounts - get grounded in how your target industry is actually evolving.

Market maturity benchmark

Latest Content

Upcoming Events

Upcoming events

CFO Day - Melbourne
Event
06 Oct 2026

CFO Day

Event in Melbourne

Data+AI Day - Melbourne
Event
08 Oct 2026

Data+AI Day

Event in Melbourne

CIO Day - Singapore
Event
15 Oct 2026

CIO Day

Event in Singapore

Explore EventsRequest Event Overview

Case Studies

Exabeam

Exabeam Case Study

Advancing Threat Detection and Security Intelligence Across APAC

Learn more
Avanade

Avanade Case Study

Reinventing the Retail Core with AI

Learn more
Rimini Street

Rimini Street Case Study

Enabling Technology Leaders to Do More With Less

Learn more
Appian

Appian Case Study

GTM Engagement Across Mining & Financial Services

Learn more
BeyondTrust

BeyondTrust Case Study

Accelerating Competitive Positioning Through Executive Workshops

Learn more
Twilio

Twilio Case Study

Strategic Market Engagement Across ASEAN

Learn more

Who We Work With

Persona

CIO
CMO
CTO
Data+AI
CFO
Security

Region

Australia & New Zealand

Local ANZ enterprise: ASX100, 200 & 300.

South East Asia

Local SEA enterprise + SG30.

United Kingdom & Ireland

UKI enterprise: FTSE100 & 250.

United States

US enterprise: S&P 500.

Industry

Telecommunications
Internet Service Providers
Broadcast
Media
Satellite
Network Infrastructure
Streaming
Carrier Services
Wholesale
Unified Communications

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