Read full reportThe Data & AI Wave of Change ANZ (March 2025) report presents insights from a survey of 100 Australian CAIOs, CIOs, and data leaders. Conducted by Factor, the report explores how technology decision-makers are approaching AI and data strategy in a rapidly evolving digital landscape. It highlights the critical role of AI/ML in driving productivity, compliance, and business growth, while also examining the barriers organisations face in achieving true data maturity. With a strong emphasis on integration challenges, talent shortages, and infrastructure constraints, the report offers a comprehensive view of current investment priorities and actionable strategies for success in the AI-driven era.
Key Findings:
- Efficiency, productivity, and compliance are the top business priorities for tech leaders. Over 60% of respondents are focused on improving operational effectiveness, with nearly as many prioritising risk and compliance. This signals a dual imperative: drive value while maintaining governance and control in an increasingly complex digital environment.
- AI/ML is central to IT strategy, with 77% prioritising it in budget planning. Nearly all respondents (96%) say AI/ML is shaping their current strategies, with major investments going into advanced analytics, automation, and data optimisation. These technologies are no longer optional—they're essential to staying competitive.
- Barriers to transformation include talent shortages, data silos, and integration complexity. Most organisations still grapple with fragmented systems and insufficient skilled resources, limiting their ability to scale AI initiatives. These operational challenges are delaying digital transformation despite executive ambition.
- Data maturity remains low, with only 17% identifying as data-driven. While many organisations are making strides, most still rely on traditional decision-making or are only beginning to embrace analytics. There’s a major opportunity to embed data-led thinking across all business functions.
- To influence tech decision-makers, vendors must prove business outcomes and reduce complexity. Decision-makers favour partners who can consolidate tools, de-risk investments, and deliver clear ROI. They seek insight-led conversations over sales pitches—and value strategic alignment over features.
For more information please click "Read full Report".
Exclusive membership organisation, Factor, has launched a new Research and Advisory arm, aimed at helping both C-Suite leaders and providers in the enterprise and public sectors.
It comes after Factor rebranded at the beginning of the 24/25 financial year, with the new identity representing an expanded vision and commitment to offering top-tier thought leadership and networking opportunities to senior executives across ANZ, Singapore and a number of other countries and regions. Now, the new arm of Factor is being spearheaded by VP and Head of Research Craig Baty and VP of Advisory Partnerships Shayne Arundell.
Factor
With over 30 years of C-level experience in ICT, HR, marketing, sales, operations, market research, and international business, Craig brings a wealth of knowledge and expertise to Factor.
“I’m pleased to be part of Factor’s expansion into Research & Advisory services, and I’m looking forward to sharing actionable insights with our members and providers to guide them on best practices in the market,” says Craig.
Craig has held a number of C-level roles including his own start-up, Global VP Global Marketing and VP Digital Services in Fujitsu Tokyo HQ and CTO & Head of Marketing for APAC. He also served as Distinguished Lead Analyst for ISG and established the Provider Lens research arm in AP. As Group VP and Head of Research for Gartner AP/J and CEO of Gartner Japan he earned the first AP/J Gartner Thought Leadership award, established what is now Gartner for Marketing, and pioneered the Gartner SWOT analysis methodology.
Factor
While, Shayne Arundell, a seasoned leader with a proven track record of success in the APAC region. Bringing over 15 years of Partnerships experience to Factor from FMCG, Fintech and Research and Advisory industries.
Shayne is also a Gartner alumni, previously serving as Director of Enterprise Sales, and as APAC Vice President for Intelligence Cloud at Korn Ferry, both being leading global consulting firms.
“Factor is the newest leader in advisory, backed by fiercely local insights, from an extensive market research database you won’t see anywhere else,” Shayne explains.
Within our expertise Factor will cover a range of topics, including, but not limited to:
- Artificial Intelligence and Machine Learning
- Cyber Security
- 5G Landscape
- Hybrid Cloud
- Technology Profitability
- AU Fintech
- Digital Transformation and Enablement
- CX, EX, UX
Both Craig and Shayne are supported by Factor’s team of experts and analysts, including Director of Insights and Value, Darren Adams, who is a highly regarded professional in the APAC data and analytics space, drawing on his experience in communications, client relations, B2B marketing, data and strategy in the technology sector.
“People are at the heart of everything we do at Factor, and data is our key in transforming their interactions into understandings. I'm excited to share cutting-edge insights and understanding with our community, to help foster deeper, lasting and beneficial connections,” Darren says.
While Factor’s Editor-In-Chief, Madeline Palmer, an expert media professional, oversees a broad range of strategic, editorial, and managerial tasks to ensure the production and dissemination off high-quality research content.
“Our new membership app will be one-stop shop for all technology leaders to connect and learn through events, advisory and multi-media content, and I am looking forward to being part of that journey,” says Madeline.
The Directions™ portal on Factor’s new membership app is a cutting-edge platform, allowing users explore a repository of reports and other content, as well as create their own research visualisations with Factor’s existing database.
Factor’s CEO and founder, Josh Heid, says this new phase for the company is something he’s been working towards for quite some time.
“After six incredible years of empowering and enabling leaders, our rebrand as Factor, coupled with the launch of our Research and Advisory arm, is about offering our members and providers with the best services and products the market can offer,” Josh explains. “I’m very proud of the team at Factor and what we have built.”
For more information about Factor’s new Research and Advisory offerings click below.
